View Full Version : What should i do?????
'BITZA 1.8T
12-06-2003, 21:16
My local SEAT dealer has recently told me that the reason why my on board computer and clock dosen't work is because the car was fitted with the wrong radio!! (should be radio high BC.MFA). I brought the car from focus SEAT in camberley which is about 200 miles away from me.they said bring the car down and they will have a look and if needed they will order new part and i will then have to go down again to get it fitted! basically i havent got time to keep messing about going the other side of london when i could and should get it perfectly done at SEAT in Norwich.apparantly its not covered by warranty so should i ring SEAT customer services and see if they can help?? (changing it from tape to cd would be nice due to all the messing about!!)
Do you have any paperwork from Focus showing your warranty status? Did you not check the service history when you bought it? Surely all dealer supplied cars come with at least a 1 year warranty anyway? Why can't you speak to Focus and get them to authorise the work to be done locally to you?
How can the wrong part being fitted NOT be covered by warranty? :confused:
Utter p1sh. :mad:
Ask your local dealer for the exact reason that they can't do it, then tell them you're calling SEAT UK to complain about their (SEAT UK) stupid policies. This will either get them moving, or you get to call SEAT UK and have a whinge about them.....
ANyone would think dealers didn't make good money from warranty repairs.....
In my own experiance SEAT UK are not worth a w**k when it comes to things like this.they simply couldn't care less,never return calls and generally just f**k you about.
personally I can sympathise with you and your shouting would probably be better directed at the dealer(s).
Just an idea-you could get the H/U swopped via the post and fit it yourself-not the best idea I know but still,may save a long journey.
Ask your local Seat garage to do the work and cross charge it to the other one (Getting their permission first). Theres no reason why they can't do this.
Cheers
Ben