Hello from SMC SEAT Group

[SMC SEAT]

Hello there!

My name is Lee Marshall and I manage the aftersales operation here at Plymouth SEAT. I have been a member of the forum for a few years now so am no stranger to the site, and have likely met some of you before :)

We are part of a group of three SEAT dealerships throughout Devon, with sites in Plymouth, Exeter, and Newton Abbot (County Garage).
Our contact details can be found on the 'Find a Dealer' section of seat.co.uk, where you can also find our large selection of used cars available in stock

Our group are participating in SEATs 'It's Fixed' programme, so we can offer competitive and simple fixed price servicing & maintenance for vehicles that are 3-10 years old

Minor service (Every 12 months/10,000 miles) - £129 with Free SEAT Roadside Assistance
Major Service (Every 24 months/20,000 miles) - £249 with Free SEAT Roadside Assistance
MOT Test - £39

In addition to fixed price servicing, there are also fixed price maintenance options available -

Air-conditioning refresh - £29
Air-conditioning service - £69
Brake fluid change - £49
Front brake pads replaced - £99
Rear brake pads replaced - £99
Cambelt change - £299
Alloy wheel refurbish - £59

We also fit tyres on site, and offer a Local Price Promise

These prices are applicable to ANY SEAT vehicle 3-10 years old, which means the Brembo pads on your LCR, or the AP Racing pads on your Ibiza Cupra are included too!!

If you have any questions please get in touch via PM or on 01752 773399

Lee Marshall
SMC Group

[tonto]

See you Friday Mr. Marshall ;)

[FlatCap]

Lee - i was offered the "It's fixed" promo by my local Seat dealership but the guy in service there couldnt tell me exactly what was done/checked on the major service or provide me with an email copy of the schedule for me to look over... He was pretty useless in fact and i'm debating moving my car out of dealer netwrok and onto an independant now as it's out of warranty anyway.

Any chance you could redeem this guy and Seat at large by posting up what the major service entails exactly?

Thanks!

[SMC SEAT]

Hi FlatCap,

Sorry to hear that you haven't been able to get the information you need. It would be a shame if you moved away from the network as "It's Fixed" is very good value for money, not to mention the extra benefits you get from us such as free software updates and workshop/safety actions checked on every visit, which you wouldn't get from an independant.
Full details of the promotion are on SEAT UK's website if this helps - http://www.seat.co.uk/content/uk/brand/en/special-offers/service/it-s-fixed.html

In answer to your question, the "It's Fixed" Major Service includes the following -

Change oil and oil filter
Vehicle inspection and report
Full vehicle road test
Vehicle and software enhancements/updates
Diagnostics check and report
Pollen filter replacement
Air filter replacement
Check/Replenish gearbox oil
Check/Replenish final drive oil
Check/adjust tension of drive belts
Remove all wheels for full inspection of brakes
Fuel filter change (diesel engines)
Spark plugs replacement (petrol engines)
Check suspension system
Check heating/air con operation
Re-set service interval display
Wash and vacuum
SEAT stamp in service book
12 months SEAT Roadside Assistance

I hope this helps. If you need any more info just let me know :)

Lee