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View Full Version : UPDATE: VWFS/Car Ransom NIGHTMARE


Chris_20vT
13-04-2002, 13:36
Follow up to the top thread, read before continuing!

Okay, so I don't know what I should do - and this is basically because I am a man of morals.

Went to Cornerhouse a few minutes ago. Told them I wanted my car back, and they said that I still needed to pay them £981.13 to have it back. I retaliated, and said that they could not hold my car against my wishes without either a court order or something saying that I agreed to the proposal (for them to keep my current car while I was paying the remainder), and that doing so was unlawful.

The dealer then said that my issue wasn't with SEAT finance, it was with the dealer directly, as they cannot legally take ownership of the old car (which has the outstanding finance on it). So I said "ok, I don't want to get personal, but whether you're doing it for yourselves or whether you're doing it on behalf of the finance company makes absolutely no difference to me". To which they said "you and Pat (dealer owner) made a verbal agreement". (this consisted of me going OK when he said he was taking the car until I paid up, because at the time I thought I had no choice).

I don't want to get personal with the dealership because (a) they have given me (crappy) wheels to get about in, and they didn't have to, and (b), I know that I was in the wrong in the first place. And apparently, I was still one of their best customers.

What do I do? What would you do? If I take legal action against the dealership owner, who has lent me a (crap) car until I pay up, could he argue that I made a verbal agreement with him? And would that stand up? I'm a decent person, so I don't want to take action against someone who has lent me a car as a gesture of good will. But the fact still remains that my car is being held to ransom without my WRITTEN consent to the agreement.

PLEASE PLEASE PLEASE - if there are any words of advice, I would be more than grateful.

BTW, even if I do decide to wait until I've paid the extra amount before I take my car back, I will still want to sue the pants off mr. car dealer owner for doing what he has done.......

Fl@pper
13-04-2002, 14:17
to be honest mate , next step would be the insurance company

they offer all this free legal help etc etc and all that crap

get summat back outta them for the money you paid ??

worth a try ?

Jimmyboy
13-04-2002, 14:23
Are you in the RAC or the AA? If so both of these organisations offer telephone numbers for free legal advise. If not the trading standards can tell you how you stand in the eyes of the law.:cheers:

m0rk
13-04-2002, 18:55
I still think they can't hold your car without an order as we talked about last night.

in the mean time make sure you ride the clutch & brake extra hard.

Fl@pper
13-04-2002, 20:37
just out of interest would that be ???

Cornerhouse Garage
Wootton Road
Abingdon
Oxfordshire
OX13 6BS

Tel: 01865 735121
Fax: 01865 736392
sales@cornerhouse.sagehost.co.uk

QUOTE :
Welcome to CORNERHOUSE, Oxfordshire's SEAT dealer for over 10 years. We are a top Dealership for new cars and have a superb selection of used SEAT cars. We boast excellent facilities and personnel for servicing and repairs of all models. Customers are first at CORNERHOUSE.

as i was wondering where in OXFORDSHIRE they were ?











.thanx

Russell_Hayward
13-04-2002, 22:10
Ring the Dibble or get a good solicitor down there Monday morning.

CUP RAcing
22-04-2002, 23:02
Well, I dont often stick up for dealers, but I have used Corner House a couple of times now ( in fact they have my car there at the moment waiting for a new brake pipe ) and the service I have received has been excellent.

Im sure each dealer has good / bad things about them, but I certainly would buy my next car from them, and before you ask, no I dont have any connections with them.

Brian27
22-04-2002, 23:31
It is a basic/normal procedure for a Dealer to HPI a car before they accept it in part exchange. If they accepted the HPI and bought the car and later found out it had finance on it, then they, the dealers, are the mugs.

This gives them no right IMO to hold the innocent client's new car. :mad:


:cheers:

Chris_20vT
24-04-2002, 13:54
See http://www.seatcars.net/forums/showthread.php?s=&threadid=5147


Basically, thank you to everybody concerned for coming to an amicable agreement. All is settled now - and all in all no blame lies with Cornerhouse. See above post.