PDA

View Full Version : Everyone read this please.....


Crofter
23-08-2002, 12:21
Basically My coil went in my car , I took it back to seat to get fixed , they linked the 1551(Or whatever) and said that I have been abusing the car - They say that this fault code <Maximum Charge Pressure Surpassed> is caused by over reving my car and that if I bring the car back to them with this code registered my waranty will be termanated.

My car over boosts - It spikes silly amounts - since fitting a boost gauge I have seen it boosting 1.3Bar and falling into limp mode because of it. My dealership is saying that unless the car brings up a fault saying that something is broken they will not investigate into something that they say isnt faulty.

So basically im f_cked - I have a car which is causing its self problems by over boosting - Im being told that it is me driving the car too hard :mad: and if it throws the Maximum Charge Pressure Surpassed code again I lose my waranty.

What can I do ??

ZBOYD
23-08-2002, 12:44
You can't over rev it, the car is limited, so what the hell are they on about. How old is the car?

Is it standard? Because obviously if its chipped, and they know, they are going to be less than forthcoming, and probably within their rights to refuse.

But

Otherwise, i think the dealer is unresonable and you should be speaking to SEAT UK about the matter, and or try another dealer.

Write a letter to the Dealer Principle, write to AutoExpress or another consumer car mag, like What Car and ask them to look into it, they seem to be interested in this kind of thing.

That fault doesn't mean your to blame, the fault is with the car, tell them you'll get the car repaired elsewhere, and then take them through the small claims courts for the cost of repair, they would have to prove that it was your fault, and a little piece of paper saying a car has this fault is no proof at all.

The coils have been going left right and centre on Leons recently, its got nothing to do with the way the cars driven, and everything to do, with dodgy parts, that they must replace.

Im positive this constitutes as a breach of warranty on their part not yours.

Seems to be some dealers are completely incompetant, and quite frankly need a kick in their complacency.

Major shake up of UK dealers is long overdue.

CARL BRIGHTON
23-08-2002, 12:56
theyve also been going on 1.8t golfs

m0rk
23-08-2002, 13:11
All that report shows is that you hit the rev limiter (and the overboosting)

big whoop - that's why it's there.

Read your warrantee & see if you can find the note saying 'must keep revs low'

M

Crofter
23-08-2002, 13:27
The fact of the matter is that I dont over rev my car - however the dealership take that fault to meen that I do and refuse to fix the problem with it over boosting because of what they call abusive driving when there is obviously something wrong with the engine.

The car is standard , exept for a boost gauge which i bought due to wanting to measure exatly how much of an inconsistancy within the cars performance. My pal has a S3 which boosts 1.5 bar and holds at1.5bar full stop. In my car I can put the foot down - It kicks out 0.9bar amd then falls back to 0.6bar - I can then take my foot off and put it back down again and the car yet again kicks 0.9bar and holds it for a few seconds before I have to repeat the process.

When I say that I take my foot off and plant it again im talking about backing off about 2" of the throttle pedal and then planting it again.

If my car was a Fn RS Turbo then everyone would say that it sounds like a weak actuator. But with all the air flow sensors , maf sensors , lamba sensors adjusting the mixture and how much boost the engine requires who knows what fn wrong with my wee motor.

I Bought the car in March this year and exept for this small gripe I love the car , however the prospect of losing my Waranty due to a fault which clearly not my doing is very worring.

smithrc
23-08-2002, 13:31
I hit the rev limiter quite a lot in mine (well not for the last 3 months anyway) but i have never seen this error.

This is easily cured for approx £120 - VAG-COM allows yoou to clear individual errors - just before you go back to the dealer clear it!

However I really dont think they can void warrenty for the way you drive your car! Thats what rev limiters and the safe mode etc are for - to stop you driving it too hard.

They have to 'detune' cars to cope with different petrol quality - the same must go for drivers too.

ZBOYD
23-08-2002, 13:50
My thoughts exactly, i think this dealer is trying it on, the car has a fault, that needs seeing to, it has nothing to do with the way its driven, the car has safe modes and limiters to prevent this from happening.

Go direct to SEAT UK, get them to speak to the dealer in question, or ask them to send the area manager out to get a resolution, he'll check your car, and ask for any cause of yours in writing.

This excuse is pure rubbish, you dont spend ex amount of pound on a car to be accused of breaking it when there is quite clearly a fault that needs proper investigation, not just trusting what a blue box tells them.

Get on to SEAT UK, do it now 0500 222222

DaveP
23-08-2002, 14:29
Get them to put it in writing that they are going to void your warranty for staying within the rev range, complete with the name of the person that is spouting that crap.

Dannyboy
23-08-2002, 14:49
Yeah, get it writing and then take it too another dealer and see what they say, sounds like a load of shite to me.

I found with my previous cars when you start shouting at HQ things in dealerships tend to get sorted very quickly

B@stards!!!

ZBOYD
23-08-2002, 15:30
Just to put things into perspective, there are a lot of good dealers around, but unfortunatly there are bad ones too.

Ive had my fair share of both, its a shame you get good dealerships who really look after you, and other who are only nice while your giving them money. :p

Crofter
23-08-2002, 19:00
I spoke to Donna on the number listed above. She wasnt very tech minded but she got the jest of what I was trying to say. She is organising the area Manager to either come to my home or to meet me at a dealership and get this sorted out.

I really do hope that they can get this sorted out , I mean if the boost isnt ment to go above 0.8bar at full throttle then why am I being told that because it is exceeding its limit I must be "rallying" or "Reving the t_ts out of it" as the Maintance Manager at my Dealership said today.

The Engine Managment controls how much boost to allow , I mearly control the throttle pedal.

As attached is a print out of a rolling road session which clearly shows that not only does it exceed the 0.8Bar max when it spikes but also that the boost drops as the revs increase over 5.5K.

With this in mind my dealership where saying that the reason my car was producing too much boost is because im over reving it .....??????:confused: :confused: :confused: :confused:

Glenn
23-08-2002, 19:05
If the car's still under the first year of warranty, SEAT pay for the work/parts - it's not like the money's coming out of the dealer's pocket so what are they whinging for?

It doesn't say that you have to take it back to the supplying dealer for warranty work either. Mine's been in twice for warranty work but hasn't been to the supplying dealers since I bought it - nor will it ever.

It strikes me that your dealership are incompetent, and as such should not be given the opportunity to touch your car again.

Crofter
24-08-2002, 13:09
They said that they can only go by what there 1551 said , in other words if there isnt a fault registared and they replace something Seat wont pay them for the work done - they have to have data to support any work that they do.

This is Livingston Of Uddingston who to be fair are the best dealership in Strathclyde so if I take it anywhere else they will do doubt be even less helpfull.

It really is a catch 22 situation , there perseption of what the fault code means is wrong , If I floor the pedal the turbo should only put out its maximum allowed -If it exceeds that then why is my driving be blame ???

I will keep you all updated as to whats happening anyway !

ZBOYD
24-08-2002, 15:57
It is so lame nowadays that the so called dealers, trust what a computer tells them. They used to have to work for a living, by being mechanics and solving problems.

Computers make mistakes because a human being programmed them, the computer will only do what its told, a human being can learn by their mistakes and come up with new ideas where as the computer can only work with what the orignal programmer told it.

About time these places started realising this and getting a bit mucky to work out why there is a fault.

Toonman
24-08-2002, 16:11
Crofter

This is a load of crap. The Rev Limiter's there to stop any trouble. If by bouncing it off the limiter, problem's have been caused, then it's Seat's problem, not yours. They designed the car that way; the rev limit should've been lower.

I'd try a different dealer and/or wait for the Seat UK Rep. Either way, not acceptable.

Good luck.

Lucky_32
24-08-2002, 19:13
And if you need a replacement part - get them to give you a laon car - it could be a long wait.....

dave
24-08-2002, 23:58
once i heard which dealer it was!, i know there is a general lack of technical knowledge there concerning 1.8T engine, but they are all the same

Crofter
25-08-2002, 11:27
Went to pick up my Girlfriend last night and it was spiking to 1.3Bar and shutting down to limp mode all night , when I take it back to them this week there going to see the same fault code again so we will see if they tear up my warrenty :(

ZBOYD
25-08-2002, 14:57
They are in the wrong, dont stand for it. Keep hassling SEAT UK until you get a resolution, this is nothing to do with you, and if the dealer does turn around and say you have no warranty, write a letter to the dealer principal as i said, also tell them you have involved SEAT UK, and also get on the blower again informing SEAT UK you have sent them a letter.

If that doesn't work, and im sure it will, but if it doesn't time to consult a solicitor to draft a letter, usually works a charm, especially in a case like this where they don't have a leg to stand on.

Im sure they'll have fun explaining why they can't fix a car, you bought with a full warranty, and then trying to prove why this is in fact your fault that its broken, when it isn't.

This really annoys me, :mad: these guys shouldn't be in the business of selling cars when they treat customers this way.:mad:

Worse of all, is it gives a bad impression of the cars to potential customers, when its not really the cars, its just a stubborn dealership with no idea of how to solve a problem.
:(