I've had a recent experience with this awful branch,I had customer care involved and they were still messing me around ..wish I never traded my Audi in !I had the joy of badly condensated headlamps which I got a reply that there is no fault or couldn't find anything.they asked for pictures which I sent ,with working in the motor trade,I marked each light individually before going in to be changed...eventually got them to change them under warranty..got my car driven back to me (40miles) to be given which my rear lights still have my original markings on and to be told they change them...well I kicked off and told them to drive my car back and fix it...I got a free tank of fuel out of them but that's not the point ,adding mileage on my car and just lying to customers ...
I would avoid if ur not one step ahead of them
I would avoid if ur not one step ahead of them