Options affecting Leon lead times

russbellrfs · Jan 22, 2018

Just a quickie....

How often have people been speaking to their dealer for a build update. I dont want to seem pushy.... and only ordered on 13th Jan!!

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steedy27 · Jan 22, 2018

My Leon has now been confirmed it was built during week 2 however there are no ships until the 6th or 8th on February so will take upto 4 weeks from the shipping date for it to be ready for collection

Scrogg · Jan 22, 2018

russbellrfs said:
How often have people been speaking to their dealer for a build update.

Depends how often they want to be told nothing...

Build week confirms 2-3 weeks before the car is built, which is 2-3 weeks before it arrives at the dealership, so apart from the last 4-6 weeks of the lead time they will have quite literally nothing to tell you.

A decent dealership will call you once the build week is confirmed, again when the car is built, again when it arrives in the UK and again when it arrives with them. Calling them in the meantime won't make anything happen any quicker.

steedy27 · Jan 22, 2018

russbellrfs said:
Just a quickie....

How often have people been speaking to their dealer for a build update. I dont want to seem pushy.... and only ordered on 13th Jan!!

Sent from my SM-A520F using Tapatalk

I've been calling Seat Customer services for updates, for a while they were ringing me every two weeks with an update until i got a confirmed build date

Major Tom · Jan 22, 2018

russbellrfs said:
Just a quickie....

How often have people been speaking to their dealer for a build update. I dont want to seem pushy.... and only ordered on 13th Jan!!

Sent from my SM-A520F using Tapatalk

I called them every time yet another of their promises was broken and they didn't bother to call me...

Lmbarrett83 · Jan 22, 2018

russbellrfs said:
Just a quickie....

How often have people been speaking to their dealer for a build update. I dont want to seem pushy.... and only ordered on 13th Jan!!

Sent from my SM-A520F using Tapatalk

All my dealership gave me was an SLI upon request.
All my updates have been received through contacting SEAT CS and quoting my SLI.

I've called them a few times to confirm acceptance, unconfirmed and confirmed build weeks.

As I've been interested in the Cupra MY18 updates contacted them to confirm my eligibility too.

So a lot may depend on the customer service your dealership provides.

russbellrfs · Jan 22, 2018

Ok cool thanks guys!

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300SEATCUPRA · Jan 22, 2018

Scrogg said:
It isn't as simple as 'every car built from week 2'...

Digital Cockpit is standard on all CUPRA ordered from 20th November 2017 that are built from January 2018 onward. Your car was ordered in August, so don't assume it will have it, and certainly don't take opinions on a forum as gospel. Speak to your dealer, or to SEAT UK for confirmation.

Just checked with Seat UK and it does come with it. I also got a confirmed build week of 5 and should be getting delivery early march . A cool 6 month wait.

Scrogg · Jan 22, 2018

300SEATCUPRA said:
Just checked with Seat UK and it does come with it.

Tristan · Jan 22, 2018

russbellrfs said:
Just a quickie....

How often have people been speaking to their dealer for a build update. I dont want to seem pushy.... and only ordered on 13th Jan!!

Sent from my SM-A520F using Tapatalk

My dealer has been e-mailing me every 3 or 4 weeks, even though there hasn't been any actual news yet. It's quite nice to hear from him just to know someone is keeping an eye on the order.

Jib · Jan 22, 2018

russbellrfs said:
Just a quickie....

How often have people been speaking to their dealer for a build update. I dont want to seem pushy.... and only ordered on 13th Jan!!

Sent from my SM-A520F using Tapatalk

I’d give it till March 1st if you don’t hear anything sooner. I’d be surprised if the order has actually been accepted at the factory yet.

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russbellrfs · Jan 22, 2018

Thanks guys. I have been in a very annoying and painstaking position for the last 5 months where i had to reject 2 cars from another manufacturer due to manufacturing defects with paintwork and this led me to get my money back from them and brought me to SEAT.

I just hope to god there is nothing wrong when its delivered ☺

Just getting everybody's thoughts thats all.

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pavarotti1980 · Jan 22, 2018

russbellrfs said:
Just a quickie....

How often have people been speaking to their dealer for a build update. I dont want to seem pushy.... and only ordered on 13th Jan!!

Sent from my SM-A520F using Tapatalk

I was still getting my 2 weekly updates from Customer Services with an unconfirmed build week. Then all of a sudden I had a call sayign the ship had just docked with my car on it. The build system was still showing as not being built despite it being at the port/dealership.... :shrug:

Mdhayter · Jan 23, 2018

I ordered my 1.2 SE Dynamic Technology ST on 21st November.... I have had an email from the dealer with an estimated build week of week 10 and delivery of week 15.... I am hoping that will all come forward a bit because id like to be in it at the beginning of March.... The original estimated build week I was given was 13.

BenWilliams21 · Jan 23, 2018

Mdhayter said:
I ordered my 1.2 SE Dynamic Technology ST on 21st November.... I have had an email from the dealer with an estimated build week of week 10 and delivery of week 15.... I am hoping that will all come forward a bit because id like to be in it at the beginning of March.... The original estimated build week I was given was 13.

Chances of you being in it early march with an unconfirmed build week of 10 is very unlikely unfortunately

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Lmbarrett83 · Jan 23, 2018

Just an update I received a call from seat CS this morning.
Lady called Charlotte. She called to confirm my cheque was posted today and will be delivered using recorded delivery.

This is before I've actually received and started paying for my car.

Proby · Jan 23, 2018

Well, I eventually have an update. Ordered 3rd week in October, been unconfirmed at build week 8. Set for March delivery now I'm told. Won't hold my breath too long.

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Luke_bank · Jan 23, 2018

Well that’s that. Dropped my current Leon off at the dealership today, they’re going to settle the finance and send me a cheque for the difference....£72

.

Feel a bit sad but I’m excited for the new one.

The dealer has kindly provide me with a loan car as VWFS refused to extend my finance for a couple of weeks. They’ve had to register a brand new Ibiza for me. Literally only done PDI miles. It feels well built, good quality (minus an annoying rattle) and it’s nice to drive. Albeit the 1.0ltr engine lacks the power of the 1.4 TSI I’m used to. but around town it’d be fantastic.

Not sure how Ewen wangled a Golf GTI haha.

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Scrogg · Jan 23, 2018

Luke_bank said:
They’ve had to register a brand new Ibiza for me...

At least that's what they want you to believe.

It was registered at the end of December.

(Sorry :redface:

)

Luke_bank · Jan 23, 2018

Scrogg said:
At least that's what they want you to believe.

It was registered at the end of December.

(Sorry )

Just noticed that

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