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SEAT Dealers: Your Say Happy? Unhappy with your local dealer? Post your comments here!! This particular forum is not to be used for "Witch Hunts" it should be used for constructive criticism and praise for SEAT dealers.

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Old 23-04-2017, 09:25   #21
Hayley19854
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I've had a recent experience with this awful branch,I had customer care involved and they were still messing me around ..wish I never traded my Audi in !I had the joy of badly condensated headlamps which I got a reply that there is no fault or couldn't find anything.they asked for pictures which I sent ,with working in the motor trade,I marked each light individually before going in to be changed...eventually got them to change them under warranty..got my car driven back to me (40miles) to be given which my rear lights still have my original markings on and to be told they change them...well I kicked off and told them to drive my car back and fix it...I got a free tank of fuel out of them but that's not the point ,adding mileage on my car and just lying to customers ...

I would avoid if ur not one step ahead of them
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Old 27-12-2017, 09:27   #22
bradleymarky
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I`m going to be ringing these up today (or going down) to ask about the condensation/cracked rear light cluster on my leon so i hope they have changed their attitude.

A couple of months a go i did ring up about a car they had and was informed that if i wanted a test drive i would have to bring my national insurance number with me.
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Old 28-12-2017, 20:35   #23
Hayley19854
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They will have to go down the route of doing it through warranty even when hey have the lights in stock...just be careful they change the lights or even say itís normal
To do that as they are Ledís..wouldnít go back again Iíd rather use a different seat group
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Old 11-01-2018, 10:52   #24
bradleymarky
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Tried charging me £79 for diagnostics even though i went in for the tail light looking at.
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Old 11-01-2018, 21:41   #25
Hayley19854
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Isnít your car under warranty ???
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Old 12-01-2018, 08:49   #26
bradleymarky
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Yes. Not happy so going to contact seat uk.
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Old 12-01-2018, 14:31   #27
Hayley19854
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Can you not take it to another branch which isnít linked to Huddersfield?
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Old 13-01-2018, 08:44   #28
bradleymarky
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Quote:
Originally Posted by Hayley19854 View Post
Can you not take it to another branch which isnít linked to Huddersfield?
I rang a place in Wakefield and they told me to bring it down so they can take photos, no charge and a 5 minute job. Even told me that the warranty guy was there.
I suppose some are better than others but Huddersfield seat have lost my custom forever.
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