Hi, yes I'm from outside Penicuik! Yes, best to ignore any requests to update at the moment as the latest update seems to slow at least the HEXCAN version down quite a bit.
It is Ilexa that I bought VAG COM from over 10 years ago, then upgraded to VCDS HEXCAN USB when I needed to. HEXNET will come soon enough!
One thing that maybe you should do if you have not done it already, is, reg yourself with RossTech as a "verified" user, that also allows you to post on the VCDS forum run by and monitored by RossTech staff. I and others have logged having issues with the 16.8.2 version so hopefully they can sort out the annoying crashes at least.
Power steering
problem, maybe post the details of your scan of the power steering and request that others having a car of that age supply the same, but do this in a more visible area of this forum, ie the main area for this version of
Ibiza would be better.
Also, join the VCDS forum on the Ilexa website - it might be
www.onboarddiagnostics.??? they are very good at helping their customers!
Edit:- I could not find the VCDS forum, but I did not log in to my customer account, also Ilexa is still not listing 16.8.2 yet - maybe they are just being a bit slow as it only arrived on Wednesday or Thursday, or maybe they don't like it!
Typically well at least in my case, when I boot up my PC it tells me there is a newer version available, if you ignore that, it reminds you again when you go to use it, but I think that you can proceed and ignore that. BTW one of the complainer in the Skoda forum is a Skoda master tech, so it is not just us DIYers that are having problems. Have you read all the posts on the "power steering problems" thread by dm222 - he lives in Portugal just in case you are curious about him quoting warm/hot weather (I'm just jealous)!