My JBS story... yes another one... Sachs Clutch

Companies tend to do this all the time with warranty stuff, I know of one person had his DSG Module replaced under warranty, Seat told him the part was only covered upto the end of the 3yr warranty and not the full year he was expecting it to be covered by.

I think if customers read the T&C's of companies that have the same attitude as some here, they would think twice from buying products or getting work carried out by them.

FWIW, I had a Sachs Organic Clutch fitted in August, and on first drive I thought OMG what have i done.

It was bloody heavy compared to what it was before (standard) and bite point was mega on/off, with quite a bit of judder in 1st gear and when reversing.

After doing some googling and asking useful folks like m0rk about this, general view was its "normal" during first 1000 miles, as it really does need to bed in against the OEM flywheel.

Well i can happily report that bedding in phase has been done and the clutch is now bloody brilliant!

Oh....AmD supplied and fitted the kit so top job from them.

hope things work out for you tho mate.

jbs has been in some high profile controversy lately.rash's cupra comes to mind also.

Thats scary coz Im picking up my FR+ TDI 150 soon and spoke to JBS 2 days ago 'bout fitting a competition clutch and they sounded confident about fitting a clutch once ive got the car.
makes me think twice now before shedding my precious wedge of smakers coz thats a lot to spend and get fobbed off.
i would have to ask tons of questions before giving my car to anyone.

The issues in this particular case are between Paul. JBS and ourselves (CBP/Sachs) as the clutch supplier - and don't think we have not been trying to resolve them!!

Paul says the clutch worked fine in normal driving - his main issue was with reversing. That does not make sense as the clutch actuation is the same whether in forward or reverse gears. It is a difficult one to understand.

Paul and Mike (JBS) obviously have a difference of opinion on this and we cannot comment on that. What I can say is that JBS have fitted plenty of our Sachs clutches with plenty of satisfied customers.

On a general point, there appears to be a bit of confusion on here with some people over whether un upgraded performance clutch will feel different; how much heavier it might be; how it will 'bite' etc etc. No doubt JBS and others will give advice to customers on an individual basis but would it help to post some further comment somewhere on this forum??

I don't want to be accused of 'hijacking' this thread for promotional purposes for Sachs - but anyone contemplating serious power upgrades and using the car to it's potential should really understand why a quality upgraded clutch is needed and what they should expect in use.


Mike (CBP)

JBS on the back end of some bad publicity again

I have to say, ive used JBS a lot in the past and my opinions of them are mixed. I have a CC map on the car which i have never been truelly pleased with but on the other hand, they carried out the fitting of my clutch on 1 occasion, the 60k service with cambelt waterpump on another and my nitrous install on another and have no complaints with their service or workmanship then.

Ive been to their premesis about half a dozen times or so, and i would say overall 50% of the time i left satisfied, 50% of the time i left dissapointed.

I sill have a map that does not work properly with nitrous use. I have visited them on 3 or 4 occasions regarding this but never managed to get it running as it should. Pulling timing here, pulling timing there, having to back timing off on normal map to compensate for nitrous and so on and on. I got fed up with it in the end (And the petrol costs to and from Chesterfield) and just gave up on them.

I would not reccomend the CC map to anyone, i found my jabbasport map to be the best out of the bunch (Driven Revo and APR cars too) Jabba run the car fairly lean but i feel they extracted 110% out of it, and although JBS claimed it was dangerous to run the cars this lean I have never ever heard of anyone having problems with their jabba maps. I always felt CC was at 80/90% so was never extremely satisfied with the map.

I have spent quite a fair bit of money with JBS, have receipts of over £3.5k worth of work with them so i am entitled to have an opinion on them. I am sure they used to offer a site discount, but dont know what happened to that. Perhaps James seen the credit crunch 2yrs early as i dont believe they have any customer loyalty in regards to pricing or incentives for ex customers to come back.

Having been here 4 yrs now, this is not the 1st thread ive read about JBS customer relations and im sure it wont be the last. Ive also heard a lot of negative feedback at various meets about people who work in the company (1 in particular) and who have vowed never to use them again. I also believe 1 chap with a fast golf has had numerous encounters with JBS.

I dont know where im going with this 1 to be honest, i have mixed feelings as above. I wouldn't reccomend their remaps but their workmanship on the more mechanical jobs i have no complaints about and Mike is fairly helpful in regards to telephone and forum queries.

Out of 10, my JBS experience would be 6.5/10

I wont be using them again as the car modding game is a mugs game, just took me 3 or 4 yrs to realise that

You want a fast car, buy 1 to begin with and save yourself the hassle of all this bo**ocks (And the expense)

Mitch

Mitchy said:

You want a fast car, buy 1 to begin with and save yourself the hassle of all this bo**ocks (And the expense)

Mitch

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that just about sums it all up

Mitchy said:

I dont know where im going with this 1 to be honest, i have mixed feelings as above. I wouldn't reccomend their remaps but their workmanship on the more mechanical jobs i have no complaints about and Mike is fairly helpful in regards to telephone and forum queries.

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Are custom code remaps JBS maps then? or are JBS they simply a distributor/supplier?
In which case as long as they uploaded the map ok, then they have not failed. If you are not happy with a CC map then surely this is a CC issue not JBS?

banger 115 said:

I did ring you to say that i have a problem with a hesitation issue under hard acceleration and the MAF replaced, but you are wrong in saying it cured the problem besause it never did.
The EGR as been taken off cleaned and a standard air filter fitted, the car has now ok

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???
so cleaning the EGR sorted the issue? or was this a different issue?

andycupra said:

Are custom code remaps JBS maps then?

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Yes in essence.

The owner of JBS is also the owner of CC and it's housed from the same premesis in Chesterfield. They used to be a Revo distributer but the owner seen the £££ signs in mapping so set up CC and developed the code. He has then franchised it out to other areas around the UK

(Above is my belief anyway)

But the answer to your question, yes CC and JBS are virtually the same company (bar the name)

Mitchy said:

so set up CC and developed the code.

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Im not sure if that 100% accurate either

JBS top company!

This has turned into a bit of a lets bitch about JBS thread hasn’t it?
To balance things out, my car has had nearly all its mods carried out by JBS and it performs without fault all day long.

I don’t know anyone that works there or have any link to the company other than my vehicle (for the conspiracy theorists out there).

Its all good for the keyboard warriors to sit on here having a go but come on, you really think a company like JBS would purposely try to rip off its customers
That would be retail suicide
Anytime I have spoken to the JBS peeps they have been more than helpful and very knowledgeable as well which is alot better than you get from most garages performance orientated or not.

I just wanted to make it clear that JBS have plenty of very happy customers out there, me being one.

Thanks
Dan

Ibiza Dan said:

This has turned into a bit of a lets bitch about JBS thread hasn’t it?
To balance things out, my car has had nearly all its mods carried out by JBS and it performs without fault all day long.

I don’t know anyone that works there or have any link to the company other than my vehicle (for the conspiracy theorists out there).

Its all good for the keyboard warriors to sit on here having a go but come on, you really think a company like JBS would purposely try to rip off its customers
That would be retail suicide
Anytime I have spoken to the JBS peeps they have been more than helpful and very knowledgeable as well which is alot better than you get from most garages performance orientated or not.

I just wanted to make it clear that JBS have plenty of very happy customers out there, me being one.

Thanks
Dan

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thing is Dan they havnt refused to work on your car have they, if jabbasport said that to me i`d be unhappy. theres 2 compainies and a customer involved here... seems Jbs are the only one sticking the spanner in the works... other parties are trying to reach satisfaction.

CBP said:

On a general point, there appears to be a bit of confusion on here with some people over whether un upgraded performance clutch will feel different; how much heavier it might be; how it will 'bite' etc etc. No doubt JBS and others will give advice to customers on an individual basis but would it help to post some further comment somewhere on this forum??

I don't want to be accused of 'hijacking' this thread for promotional purposes for Sachs - but anyone contemplating serious power upgrades and using the car to it's potential should really understand why a quality upgraded clutch is needed and what they should expect in use.


Mike (CBP)

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i would appreciate this and im sure others would. perhaps create a thread in the modifications and tuning section? if you want to make it sach based rather than general id run it by admin first

Yes but you have to look at both sides in every argument dont you ?
Customer comes back with problem so for FREE fit new product which is "new" problem still there!
Is the problem the car (other parts nothing to do with JBS)? the customer? the product?
Product been replaced, so what does that leave to be at fault ?

Just trying to provide another point of view to the problem here

Ibiza Dan said:

you really think a company like JBS would purposely try to rip off its customers

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absolutey agree Dan. but unless the problem was apparent before jbs touched it... i think they should try to sort it. if not down to jbs`s work/sach clutch then customer should pay for repair. to me thats fair all round.

im sure jbs do quality work, and when it all goes right which im sure 9/10 it does its all sweet. but what when it goes wrong? you take it back and they fix it????? its not fixed and their washing their hands. so the customer has less of a car than he took to them.

not good for the customer, or the supplier or fitter.

i hope its a bedding in issue, perhaps the OP should try a 20 mile run in. in reverse

Had any work done there T.spark ?

It seems to me that alot of people that post on here will just jump on the bandwagon without any dealings with said company, you may have spent thousands with them and had loads of problems but my guess is that you have had no work done there at all ? Please tell me in wrong though.

If it was me and i had work done and it was wrong i would take it back to them and get the fault resolved or product removed and returned to how it was beforehand, if not then use legal means to resolve the problem.
By coming on here and slating the company all it does is give people a bad impresion and make the OP look childish IMHO.