2.0 TDI CR Help

[Splitscreen7]

Hi there,

I was recommended that I come here after posting this on PistonHeads,

My mum owns a 2012 Seat Leon 2.0 TDI CR which has covered 12,000 miles from new and has always been serviced by Seat main dealers.

Christmas 2013, the car made a horrendous noise on start-up which went away after approx. 1 minute of running. I managed to record it as a video on my mobile phone. We called the supplying dealer as soon as possible and booked it in for them to investigate the noise. They could not fault the car.

In March 2014, the noise occurred again and it went back to the dealer for them to investigate the noise again. They had the car for a few days and supplied my Mum with a Loan Car FOC. They still could not fault the car. The car also had it's first service (on LongLife intervals) at this time.

At this time, they sent the video recording of the noise to Seat UK and according to the dealer, Seat UK are unsure of what could be causing the noise.

We have just got the car back again (June 2014) for them to try and find the fault again. They could not fault it again.

My Mum spent a lot of money on purchasing the car and is getting concerned of what causes the noise, and if anything goes wrong out of money, she is worried that she will end up picking up the bill despite the car being looked at by the dealer within warranty.

She loves the car to pieces (as she has always wanted one) but wants the noise to be sorted.

What would you say the next thing to do was? We have considered contacting Seat UK themselves and voicing our concerns and find out what happens next.

I managed to video the noise and have posted it on YouTube;

I was wondering if this was a common issue or if anyone has heard this noise before on a 2.0 TDI CR 140?

Many thanks, Josh

 

[shnazzle]

There's no YouTube clip

 

[Splitscreen7]

There's no YouTube clip

It wouldn't let me post one

 

[shnazzle]

Oh haha. Ok that makes diagnosing the sound a bit harder. Can you describe it?

 

[Splitscreen7]

Oh haha. Ok that makes diagnosing the sound a bit harder. Can you describe it?

Is there any way of private messaging you with the link to the YouTube vid?

 

[shnazzle]

Split up the link a bit and post in here. You can't PM yet

 

[Jarre]

Post the link but remove the dots in the link. We'll work it out

 

[shnazzle]

Post the link but remove the dots in the link. We'll work it out

Hehe. Thanks Sam that's what I meant

 

[Splitscreen7]

Hehe. Thanks Sam that's what I meant

youtu.be/Q8YMKbdGYlw

 

[Jarre]

youtu.be/Q8YMKbdGYlw

Wow that is an awful noise. I've got a 2.0cr myself but not heard anything like that before...

 

[shnazzle]

Had a CR170 not long ago and I'd drop a little brown parcel at this sound.
But to be honest it sounds like something loose and rattling against metal.
Can you check on the left side of the engine for a 1/2 inch wide disc? Is that vibrating like mad?

 

[Splitscreen7]

Had a CR170 not long ago and I'd drop a little brown parcel at this sound.
But to be honest it sounds like something loose and rattling against metal.
Can you check on the left side of the engine for a 1/2 inch wide disc? Is that vibrating like mad?

We have worried a lot about the noise, especially as it has now happened twice, the noise seemed to be coming from the driver's side of the engine bay.

We are more than likely going to call SEAT UK tomorrow, would you say this was a good thing to do?

 

[GrahamFR]

We have worried a lot about the noise, especially as it has now happened twice, the noise seemed to be coming from the driver's side of the engine bay.

We are more than likely going to call SEAT UK tomorrow, would you say this was a good thing to do?

Yes, SEAT UK have always been helpful, i cant listen to the link as i am at work, but by the sounds of it its not good, hope you get sorted.

 

[Marshall]

I'd call Seat again.
It sounds like the clutch on the alternator giving problems, perfectly safe but you want it fixed.

 

[GrahamFR]

could always try a different dealer, may be better to have a fresh set of eyes look at it

 

[shnazzle]

I'd call Seat again.
It sounds like the clutch on the alternator giving problems, perfectly safe but you want it fixed.

Good call!
Stuck clutch pulley? That'll cause a hell of a racket just like that I would imagine.
Want to get that sorted

 

[MJ]

It does sound like something on the aux belt track.

 

[Splitscreen7]

Is it worth mentioning the Alternator Pulley to them?
I would have thought that they have checked that though?
We are still going to call SEAT UK, and we obviously want it to be fixed.
It's a shame because it has put a bit of a dark cloud over such a lovely car.

 

[Marshall]

I'd of thought a decent dealer seeing and hearing your video would firstly check alternator pulley clutch and tensioner setup.
Sometimes dealers give the speal that unless there's a fault present they won't do anything.
If that's the case find another dealer

 

[Splitscreen7]

I'd of thought a decent dealer seeing and hearing your video would firstly check alternator pulley clutch and tensioner setup.
Sometimes dealers give the speal that unless there's a fault present they won't do anything.
If that's the case find another dealer

Yeah I would have thought that too, I will still call SEAT UK though.
Thank you for the help everyone, I will keep you updated!