As above, does anyone with a new SEAT (or any other brand for that matter) get their car serviced by an independent garage during the warranty period, rather than going down the main dealer route?
EU Block Exemption for New Car Servicing Outside Main Dealer Network
- Thread starter Loadmaster748
- Start date
Do I take it the Eternally Useless ( EU ) have determined that only main dealers service and carry out warranty work on New vehicles to keep the warranty valid, we have a Mazda CX-5 which is dealer serviced as it is less than 2 years old. Which I am led to believe that if servicing is carried out by a non franchised dealer invalidates the warranty, given our previous CX5 was a nightmare you can imagine how I’d have felt about it andMazda were as obtuse as hell about doing anything to it, why a second, well, the dealer did us a good deal and the second one is about as far removed from the first as is possible to get in terms of starting and reliability.
I believe that servicing can be carried out non franchise but, oe parts must be used, oe spec oil must be used and all this must identified on a vat numbered bill to confirm the work done or warranty may not be honoured,non franchise servicing will also mean that any recall or update work will not be carried out as only dealers have access to these protocols, as will paint/body checks, just saying.
Thanks, but not really sure what you're getting at there!
The EU Block Exemption determines that you don't have to get servicing dome at a main dealer to keep a valid warranty.
I've had 3 brand new SEATs over the last 6 years and never had them serviced by SEAT/VW. I've always gone to a VAG Specialist who use genuine parts and follow the manufacturers specified services guidelines and routines. I've had a few warranty repairs and recalls too at SEAT dealerships where my servicing has never come into question.
T
I'm not suggesting I'd go to some backstreet garage, but I have a very competent VAG indie a couple of miles from me. They are very highly regarded here in the SE.
Thanks Paddy, that's what I like to hear.
I'm not suggesting I'd go to some backstreet garage, but I have a very competent VAG indie a couple of miles from me. They are very highly regarded here in the SE.
And the servicing (plus operations) have to be done in accordance with the OEM schedule.
In my reply to another thread on this topic..."any servicing would need to be carried out in accordance with the OEM schedule and using equivalent (to OEM spec) parts. As always in the event of something blowing up its on the owner to prove this. Have it serviced at a Seat dealership and no issues. I had a Fiat blow a timing belt and destroy the engine in warranty. Dealer serviced so new engine no quibbles. I've heard of a manufacturer carrying out oil sampling for any turbo replacements serviced outside of the network."
I take your points and I'm actually coming around to sticking with the main dealer during the warranty period. Despite having a very good VAG indie a few miles away, my nearest SEAT dealer (not the one I'm purchasing from) is just 3 miles further on down the same road.
And to be honest, there's not a great deal difference in the cost either. I'm considering a service plan and there is conflicting information from various dealers about annual or 'long life' servicing. I'm happy with annual as the car will only do 6000 miles a year maximum and I do prefer yearly oil changes, despite the low mileage.
The SEAT website doesn't help there...
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