Brand new (late March) Ateca Xperience and so far had the infotainment screen flicker (as if it was loose rather than disappearing) three times at random. Works as it should when flickering and returns to normal after a switch off. Will be taking it in under warranty, but wondered if any other similar experiences on the forum. presume they will just press reset, lose all my settings and say its sorted............
Flickering infotainment screen
- Thread starter robint
- Start date
First time I have heard of that one, I'd get it done under warranty. People film erratic stuff which comes and goes. If film-able show it to the dealer. Suspect the unit might need replacing. It could be the light sensor that adjusts the brightness to the ambient light. I'd leave to the experts.
Hi, Ive had a new Ateca Xperience for a couple of weeks now and have had the same flickering screen twice now. Did you resolve your fault? Regards
YouTube link. Amazon Photo video share link would work or one of those Google Drive links.
It does work. Looks like the old days of 405 television with the horizon / vertical hold where you reached round the back and twidled a knob or put a screw driver in
. That is a fault. Nostalgia trip 
.It's shaking vertically. It's either that screen or the mib3 unit in the glove box where the issue is. That's a warranty fix.
Solved the flickering problem by dying completely.... Screen is black and cannot be switched on and shows nothing so reversing camera, music, phone and navigation as well as anything else controlled by the screen is unavailable. The parking sensors beep but the road sign recognition also doesn't work. Hopefully the local dealer has someone who understands the system rather than simply ctrl alt del...... presumably there will also be a long long wait before they will even look at it!! Will update as I get more info.
There won't be a debate about the issue not being found. The reboots are for when the program wanders out of memory it's suppose to be in, flicker is an electronic issue I'd say rather than a programming issue. Could be a lead falling out if not plugged in correctly all the way during build or a component giving way. Warranty issue.
Spoke to Service Manager at local dealer (who actually rang me back) and explained problem. Asked me to start the car up and press and hold the on 'button' on the infotainment screen for 15 seconds. Eventually sprang into life and appears to be working perfectly again without losing any of my personal settings. He did say though if it happens again then get it booked in for further investigation and has made a note of the issue - as have I! Hopefully it won't recur.....
That's the normal reboot... did you not try that . Restarts the program. If something weird happens with a mib unit that's the one to try. Going black must be something that Mib3's do.
Your flickering screen may remain thou, failure to come on when pressing on / off may be on top of the original issue.
. Restarts the program. If something weird happens with a mib unit that's the one to try. Going black must be something that Mib3's do.Your flickering screen may remain thou, failure to come on when pressing on / off may be on top of the original issue.
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