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Well congratulations!! Your the first 
So this proves at least there is a unit out there.
Does it have the updated map data with 7digit postcode?
So this proves at least there is a unit out there.
Does it have the updated map data with 7digit postcode?
Did you have a Multimedia System V2.1 in your old car to compare with?
If so, what difference is there?
Can it be loaded with a speed camera database?
Does the voice control work well?
Does the manual for V2.2 list differences overV2.1?
Which make and version are the maps?
If so, what difference is there?
Can it be loaded with a speed camera database?
Does the voice control work well?
Does the manual for V2.2 list differences overV2.1?
Which make and version are the maps?
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DarioC
Guest
I just collected my Leon FR+ last week and it too has the 2.1 media system.
Didn't even realise until i started reading this thread.
Onto the dealers tomorrow i think!
Didn't even realise until i started reading this thread.
Onto the dealers tomorrow i think!
We could all keep ringing the Seat 'Customer Care' line - it's freephone number so they'd have to pay for the calls!
My dealer was gonna confirm about my ordered Cupra R on Monday.
Has for a unified strategy I suggest that all those who unknowingly took delivery phone their Solicitor first at take proper advice. I have already done so.
The only way for people to argue their case effectively is to argue from an informed position. Under no circumstances assume that the dealer will give you a full and frank explanation of your rights.
Essentially any goods supplied must be:
Fit for purpose.
As described.
Of satisfactory quality.
Clearly the goods are not as described.
Contact Trading Standards first thing Monday.
Contact the BBC watchdog program, the more complaints and testimony of what the dealers have said the better.
http://www.bbc.co.uk/watchdog/gotastory/
For the dealership to supply the car fitted with the wrong system, or not deliver, or cancel the contract would place them in BREACH OF CONTRACT.
I’ll go through the proper procedures to get what my contract entitles me to first, but eventually I will instruct my Solicitor accordingly if that’s what it takes.
Those who have already taken delivery should advise their dealer that they WILL be rejecting the car unless the car is fitted with V2.2 within a reasonable time, let’s say 30 days. The goods are not as described.
Those of us yet to take delivery under no circumstances sign any acceptance of the V2.1 unless you know all the differences between the systems and the implication of having the obsolete system.
Do not take delivery if you have not already done so.
SEAT seem to be trying to get people to sign the waiver for free, then if they make a fuss offer £100. If people start rejecting cars and instructing Solicitors then it will soon be much cheaper to just fit all the cars with the proper V2.2
People should be aware that if they end up in Court they need to show they have been reasonable in trying to settle the matter before litigation. Therefore keep all correspondence, keep notes of conversations.
Write to the dealership setting out your position. State what is wrong, what you expect them to do about it. What compromise you will accept. For example it would not be reasonable to expect a whole new car with V2.2 if SEAT is willing to replace the V2.1 with a V2.2 in your existing car.
However if SEAT state they cannot for technical reasons fit a new V2.2 to a car originally fitted with a V2.1 then it would become reasonable.
Be firm, polite and take no B.S. The only way to know if you are being fed B.S. is to be well informed first.
There is a severe risk that some cars will appear to be spec’ed up versions of MY2011 cars. This may make some models hard to sell in the future.
The specification of the MY11 FR when fitted with the technology pack would be almost identical to the FR+ when fitted with the obsolete V2.1 Media System.
Given the badges on the car say FR not FR+ potential buyers may be unaware that some cars were fitted with the obsolete V2.1
They would then reasonably conclude that the seller was being dishonest and trying to sell an FR as an FR+. They would therefore be less likely to buy the car and our residuals might be lower on cars fitted with the V2.1
So far the differences between the versions are believed to be:
Bluetooth hardware module, effectively preventing software upgrade to V2.2
Voice control. I picked up some suggestion this may include more functions than previous attempts.
Full postcode recognition.
Improved audio options to support Windows Media audio files.
I have also heard the browser may differ.
Anybody know of any other differences?
It would be useful to get two cars together, one with a V2.1 and the other with a V2.2 The owners could then compare and report back to the rest of us.
Where geographically are the owners who have received V2.2 cars?
Post up your nearest town.
On the subject of the Kenwood upgrade, I’m becoming less sure that it’s a good idea. Some features appear better, but the absence of DAB when digital switchover is impending may be a problem. The fact traffic information is subscription on the Kenwood may be an issue to.
Also I hear that France is threatening legislation to confiscate any equipment that informs the driver of speed traps; even GPS based equipment or navigation equipment with speed camera POI loaded. This would be a big issue for me since I often have reason to visit France. For me a separate Road Angel Professional Connected would be better and I could leave it at home whenever I go to France.
Personally I would just be happy to get what I paid for and have the V2.2 although after all the bad feeling a goodwill gesture would be appropriate.
The only way for people to argue their case effectively is to argue from an informed position. Under no circumstances assume that the dealer will give you a full and frank explanation of your rights.
Essentially any goods supplied must be:
Fit for purpose.
As described.
Of satisfactory quality.
Clearly the goods are not as described.
Contact Trading Standards first thing Monday.
Contact the BBC watchdog program, the more complaints and testimony of what the dealers have said the better.
http://www.bbc.co.uk/watchdog/gotastory/
For the dealership to supply the car fitted with the wrong system, or not deliver, or cancel the contract would place them in BREACH OF CONTRACT.
I’ll go through the proper procedures to get what my contract entitles me to first, but eventually I will instruct my Solicitor accordingly if that’s what it takes.
Those who have already taken delivery should advise their dealer that they WILL be rejecting the car unless the car is fitted with V2.2 within a reasonable time, let’s say 30 days. The goods are not as described.
Those of us yet to take delivery under no circumstances sign any acceptance of the V2.1 unless you know all the differences between the systems and the implication of having the obsolete system.
Do not take delivery if you have not already done so.
SEAT seem to be trying to get people to sign the waiver for free, then if they make a fuss offer £100. If people start rejecting cars and instructing Solicitors then it will soon be much cheaper to just fit all the cars with the proper V2.2
People should be aware that if they end up in Court they need to show they have been reasonable in trying to settle the matter before litigation. Therefore keep all correspondence, keep notes of conversations.
Write to the dealership setting out your position. State what is wrong, what you expect them to do about it. What compromise you will accept. For example it would not be reasonable to expect a whole new car with V2.2 if SEAT is willing to replace the V2.1 with a V2.2 in your existing car.
However if SEAT state they cannot for technical reasons fit a new V2.2 to a car originally fitted with a V2.1 then it would become reasonable.
Be firm, polite and take no B.S. The only way to know if you are being fed B.S. is to be well informed first.
There is a severe risk that some cars will appear to be spec’ed up versions of MY2011 cars. This may make some models hard to sell in the future.
The specification of the MY11 FR when fitted with the technology pack would be almost identical to the FR+ when fitted with the obsolete V2.1 Media System.
Given the badges on the car say FR not FR+ potential buyers may be unaware that some cars were fitted with the obsolete V2.1
They would then reasonably conclude that the seller was being dishonest and trying to sell an FR as an FR+. They would therefore be less likely to buy the car and our residuals might be lower on cars fitted with the V2.1
So far the differences between the versions are believed to be:
Bluetooth hardware module, effectively preventing software upgrade to V2.2
Voice control. I picked up some suggestion this may include more functions than previous attempts.
Full postcode recognition.
Improved audio options to support Windows Media audio files.
I have also heard the browser may differ.
Anybody know of any other differences?
It would be useful to get two cars together, one with a V2.1 and the other with a V2.2 The owners could then compare and report back to the rest of us.
Where geographically are the owners who have received V2.2 cars?
Post up your nearest town.
On the subject of the Kenwood upgrade, I’m becoming less sure that it’s a good idea. Some features appear better, but the absence of DAB when digital switchover is impending may be a problem. The fact traffic information is subscription on the Kenwood may be an issue to.
Also I hear that France is threatening legislation to confiscate any equipment that informs the driver of speed traps; even GPS based equipment or navigation equipment with speed camera POI loaded. This would be a big issue for me since I often have reason to visit France. For me a separate Road Angel Professional Connected would be better and I could leave it at home whenever I go to France.
Personally I would just be happy to get what I paid for and have the V2.2 although after all the bad feeling a goodwill gesture would be appropriate.
In the meantime, spread the word.
Post in as many forums, tweets or Facebook as possible
Warn as many people as possible who have just bought, are buying, or even might buy a SEAT that they should check.
There's now a thread running on Pistonheads.
Spread the word.
http://www.pistonheads.com/gassing/...ers+of++SEAT+Leon+with+Multimedia+System+V2.2
http://www.seat-forum.co.uk/forum/viewtopic.php?f=712&t=94100
Post in as many forums, tweets or Facebook as possible
Warn as many people as possible who have just bought, are buying, or even might buy a SEAT that they should check.
There's now a thread running on Pistonheads.
Spread the word.
http://www.pistonheads.com/gassing/...ers+of++SEAT+Leon+with+Multimedia+System+V2.2
http://www.seat-forum.co.uk/forum/viewtopic.php?f=712&t=94100
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Is there anyone who actually received notification from either SEAT or the supplying dealer that their car would be supplied with the wrong system prior to the story breaking here?
I’m wondering how diligent the dealers were?
The fact that I had to ask my dealer, and others have taken delivery suggests that it hasn’t happened.
Unless people can be found who received proper notification then it will look suspiciously like some dealers might have chosen to keep quiet.
ETA
Just spoken to a rep from SEAT who mentioned about 500 cars are affected.
I’m wondering how diligent the dealers were?
The fact that I had to ask my dealer, and others have taken delivery suggests that it hasn’t happened.
Unless people can be found who received proper notification then it will look suspiciously like some dealers might have chosen to keep quiet.
ETA
Just spoken to a rep from SEAT who mentioned about 500 cars are affected.
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Usually there’s a menu that tells you map version.
Usually it’s quite hard to find.
Anyone know where the version information is on the V2.1 and what the latest map version was?
There are different suppliers of map data too. Some are better than others. Manufacturers sometimes swap the map supplier altogether. Do the two versions use the same map supplier?
What do you think of the voice control, does it interpret your instructions correctly?
Good voice control is very important to me.
Usually it’s quite hard to find.
Anyone know where the version information is on the V2.1 and what the latest map version was?
There are different suppliers of map data too. Some are better than others. Manufacturers sometimes swap the map supplier altogether. Do the two versions use the same map supplier?
What do you think of the voice control, does it interpret your instructions correctly?
Good voice control is very important to me.
What plans are available? I was told there wasnt when I bought mine, but then got 3 services thrown in anyway
What plans are available? I was told there wasnt when I bought mine, but then got 3 services thrown in anyway
Hi. Well the 2 options I was told about was service only at about £11 per month and serice and maintenance (which seemed to cover lots of things included in the warranty) for about £18 per month.
The thing which is putting me off those plans are the exclusions.
The DPF is excluded. It doesn't inspire confidence. It suggests how SEAT assess the potential likelyhood and cost of DPF problems.
It's a shame, without that DPF exclusion I would have signed up for it without hesitation.
It's these little parts of the ownership experience that make such a difference.
I'm coming from Honda ownership. Their aftersales service was so good that I actually feel like I'm betraying them by not buying another Honda.
The DPF is excluded. It doesn't inspire confidence. It suggests how SEAT assess the potential likelyhood and cost of DPF problems.
It's a shame, without that DPF exclusion I would have signed up for it without hesitation.
It's these little parts of the ownership experience that make such a difference.
I'm coming from Honda ownership. Their aftersales service was so good that I actually feel like I'm betraying them by not buying another Honda.
Sorry to be thick - what is DPF?!
I'm leaving Honda too and feeling bad about it! They should have had a new Civic Type R I could have bought!
Diesel Particulate filter the now mandatory bit that traps soot from the engine and then periodically the soot is burned off by raising the exhaust temperature, sits just below the outlet manifold on the engine. DPF on the new CR engine is proving very reliable across the VAG range helped in part by a much cleaner burning engine compared to the older PD lumps.
I opted for the service plan cost £9.60 a month.3 year's so works out cheaper than paying for the service at typical dealer prices even if I cancel after 2nd service and swap before 3rd service.
It's good to hear the DPF is proving more reliable on the CR than the PD.
When a manufacturer makes a big improvement they should make sure potential purchasers know.
Especially if the two engines are easily lumped together in buyer's minds.
I'll reconsider and probably go for maintenance.
When a manufacturer makes a big improvement they should make sure potential purchasers know.
Especially if the two engines are easily lumped together in buyer's minds.
I'll reconsider and probably go for maintenance.
You guys are aware the new MY11 and MY12 Diesel FR's have the sump sensor so can be set to variable servicing (Long Life). I've had mine set and car will want its first service at 18K instead of 10K. That was the one thing that p1ssed me off with the last FR i had the fact i had to pay for 4 services when i only paid for 2 in my Golf 140 TDI.
I was so pleased when they said it was variable
Sorry Off Topic i know
So want 7 digit postcodes and Speed Camera's please be available on the updated maps for the 2.1 might ask a mate at VW so see if they have them if its just the maps ....
I was so pleased when they said it was variable
Sorry Off Topic i know
So want 7 digit postcodes and Speed Camera's please be available on the updated maps for the 2.1 might ask a mate at VW so see if they have them if its just the maps ....
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