Si6776

Active Member
Oct 11, 2025
10
4
Hi, I have a 2.0 TSI 204 V1 and yesterday afternoon I got a notification of new updates available. I pressed OK, and left the updates to download and install in the background.

A short while later, I noticed that the 'globe' icon was greyed out and I had no live map data. This happened once before in a particular area I was in, but as I moved away from that area, the icon turned white again and all was fine.

It's now 24 hours later and I've still got no eSIM network connection. I've done a few reboots (by holding down the on / off button), and I've reset my privacy settings to Share My Position (it was set to that anyway). I really don't want to do a factory reset as I don't think it will cure the problem and I really don't want to have to set everything up again.

Has anyone else got this problem right now on the south coast of England, and is there any way to find out if this is a general network issue? Is there anything else I can do which might resolve this problem?

Thanks.
 
Hold the power button down on the infotainment screen for 20 seconds. That'll reset the system but won't delete your settings.
 
Hi,

I have a First edition and my network globe has been greyed out since yesterday afternoon too (didn't notice any update notifications though)

Happened a few times on my previous VZ3 Formentor and usually come back after a day or so.

I'm in the North West FYI

Chris
 
Hi,

I have a First edition and my network globe has been greyed out since yesterday afternoon too (didn't notice any update notifications though)

Happened a few times on my previous VZ3 Formentor and usually come back after a day or so.

I'm in the North West FYI

Chris
Good to hear from someone else it's happened to. I'm hoping it's a network issue that will resolve itself.