Software updates
- Thread starter Dj887379
- Start date
Sorry, don’t know the answer to your question. However, if you have your car serviced at the Seat dealer, this is something they should check at time of service and apply updates if there are any.
I don’t know if independent VAG specialists would have access to Seat software updates and be able to apply them if you don’t use a Seat main dealer for servicing. Maybe other forum members who use an independent specialist will know.
I don’t know if independent VAG specialists would have access to Seat software updates and be able to apply them if you don’t use a Seat main dealer for servicing. Maybe other forum members who use an independent specialist will know.
That is not a very clear question, the only way that you will find out of your car is eligible for any S/W updates is to hand it into a SEAT main dealer.
Be aware that there are a few classifications of S/W updates, some will be "safety" in which case DVLA and your dealership, if you are on their list as a customer, will contact you directly - next will be S/W updates concerning emissions and these will normally get applied without your consent when the car is handed in for service or repair - next will be S/W updates that are available but only applied if the customer reports a specific problem on any of the car's systems.
But, if your car has been away from the SEAT main dealership service circuit for too long, it will have missed some or all of these S/W updates and it seems that information S/W updates gradually get removed from dealership's visibility - and so when you ask or submit your car you will get a firm "no" to that question. None of these S/W updates ever disappear from SEAT Mothership databases though and a dealership can request SEAT Mothership technical support if they have reason to think that there is an issue that has in the past been resolved by S/W update, but so much time has passed as to move that info out of sight of the dealerships.
I have been there done that and failed once with a 2002 VW Polo in 2008 - a well listed issue with some engine issues but my VW main dealership just would not move on that, so I lived with clearing illogical engine faults for the next 7 years!
I have also been there done that with a late 2009 SEAT Ibiza 1.4 16V SC with a little talked about battery discharging issue, again failed with my first SEAT dealership, eventually approached Arnold Clark SEAT in Edinburgh and they knew what I was talking about, submitted a technical support request from SEAT Mothership and got directed to the correct BCM S/W update and that issue was resolved.
So it can be done, but really if you are a new owner of that car, I'd think that you would need to have an issue in mind before you would get any SEAT dealership to dig deep or give you a free "update search" - you would need to pay for that and for any S/W updates to get applied, the actual S/W updates will always be free though, it is the dealership's "hands on" time that you will need to pay for both to check the car over and find and process the S/W update.
Be aware that there are a few classifications of S/W updates, some will be "safety" in which case DVLA and your dealership, if you are on their list as a customer, will contact you directly - next will be S/W updates concerning emissions and these will normally get applied without your consent when the car is handed in for service or repair - next will be S/W updates that are available but only applied if the customer reports a specific problem on any of the car's systems.
But, if your car has been away from the SEAT main dealership service circuit for too long, it will have missed some or all of these S/W updates and it seems that information S/W updates gradually get removed from dealership's visibility - and so when you ask or submit your car you will get a firm "no" to that question. None of these S/W updates ever disappear from SEAT Mothership databases though and a dealership can request SEAT Mothership technical support if they have reason to think that there is an issue that has in the past been resolved by S/W update, but so much time has passed as to move that info out of sight of the dealerships.
I have been there done that and failed once with a 2002 VW Polo in 2008 - a well listed issue with some engine issues but my VW main dealership just would not move on that, so I lived with clearing illogical engine faults for the next 7 years!
I have also been there done that with a late 2009 SEAT Ibiza 1.4 16V SC with a little talked about battery discharging issue, again failed with my first SEAT dealership, eventually approached Arnold Clark SEAT in Edinburgh and they knew what I was talking about, submitted a technical support request from SEAT Mothership and got directed to the correct BCM S/W update and that issue was resolved.
So it can be done, but really if you are a new owner of that car, I'd think that you would need to have an issue in mind before you would get any SEAT dealership to dig deep or give you a free "update search" - you would need to pay for that and for any S/W updates to get applied, the actual S/W updates will always be free though, it is the dealership's "hands on" time that you will need to pay for both to check the car over and find and process the S/W update.
When I took my 2017 Leon ST for a service at the main dealer last year, there was a safety update applied to do with the indicators. If there are updates available SEAT or a SEAT specialist with the correct kit will be able to check.
That was a listed safety issue that required sorting with S/W, if SEAT had not applied that they might have ended up in trouble, most S/W updates are not safety related directly so get ignored if they are available and the owner has not reported at issue that they address.
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