2020 Ateca - Loss of All Dash Display

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Apr 26, 2021
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Leicester UK
A quick read of the thread the one above fixed itself. Have to see whether yours does. The infotainment systems in these units freeze up you can do the on / off hold till the Seat / Cupra logo comes up but as said 20 minutes power down with the car locked or sitting inside but not touching the infotainment is the same result.

Shaky Linux programming leads to the program getting into memory it shouldn't be in which gives the odd results. If it doesnt fix itself or the reboot doesn't work then it will be bust.

Yes, I think you are correct. I've just been out again having left it for a couple of hours and it's working once again. Phew.
 

tracktoy

Active Member
Jun 11, 2023
456
318
just as an aside this is another good reason to have a diagnostic tool, firstly so you scan to see if there is any errors, secondly you can still use the car as you can use the live data to show speed/temps/fuel level.
 
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ads_uk

Active Member
Apr 26, 2021
16
5
Leicester UK
just as an aside this is another good reason to have a diagnostic tool, firstly so you scan to see if there is any errors, secondly you can still use the car as you can use the live data to show speed/temps/fuel level.
So I could pick one of these up and just buy credits if I wanted to do any modifications? Assume I can use this just for scanning/clearing fault codes?
 

tracktoy

Active Member
Jun 11, 2023
456
318
So I could pick one of these up and just buy credits if I wanted to do any modifications? Assume I can use this just for scanning/clearing fault codes?
Yes the basic model will give you scanning on VAG, BMW, Toyota group motors and Live Data on VAG, If you want to make changes then yes you can use the one click apps or buy the subscription and code the changes yourself.

You could also look at Carista as they offer a similar product
 

Tell

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Yes the basic model will give you scanning on VAG, BMW, Toyota group motors and Live Data on VAG, If you want to make changes then yes you can use the one click apps or buy the subscription and code the changes yourself.

You could also look at Carista as they offer a similar product
Ah but for proper coding the subscription Pro. Carista and Obdeleven micro payment apps you can't see what it's doing. Us people with Obdeleven Pro before they moved onto a subscription basis have free subscription for life. Doesn't apply to us which is nice. The subscription pays for the charges that Vag levy on access to their systems with the new platforms, effectively a cross payment back to Vag. Mqb Evo etc. Formentor, Leon 4 etc. The handshaking back to the mother ship to apply the mods.
 

tracktoy

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Jun 11, 2023
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318
Whilst I agree the history only shows you that you used an app if like me you take regular backups you can easily work out what coding has been applied to the car. I also suspect that SFD2 is going to make changes as well so we will see what is still possible to code once that fully comes into being.
 

Tell

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Whilst I agree the history only shows you that you used an app if like me you take regular backups you can easily work out what coding has been applied to the car. I also suspect that SFD2 is going to make changes as well so we will see what is still possible to code once that fully comes into being.
It's in the log of the Pro so you don't need to backup.
 

Loadmaster748

Roll on summer.....
Aug 2, 2019
306
128
Surrey, UK
It seems I've had a similar issue today. Came back out to the car after a visit to the DIY and my display was completely blank with just a red warning triangle. Very disconcerting to drive without instrumentation. Lights, car and indicators seem to work (although no audible noise from them when indicating). I've tried leaving it for an hour or so and the infotainment reboot but still no display. Will ring the dealer in the morning as it's due a service soon. Any other troubleshooting advice appreciated.

thanks.
It happened for the second time a few weeks back. After a few hours it all came back on.

I suppose twice in nearly four years isn't that bad! :rolleyes:
 
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Loadmaster748

Roll on summer.....
Aug 2, 2019
306
128
Surrey, UK
A quick read of the thread the one above fixed itself. Have to see whether yours does. The infotainment systems in these units freeze up you can do the on / off hold till the Seat / Cupra logo comes up but as said 20 minutes power down with the car locked or sitting inside but not touching the infotainment is the same result.

Shaky Linux programming leads to the program getting into memory it shouldn't be in which gives the odd results. If it doesnt fix itself or the reboot doesn't work then it will be bust.
The car goes in for its fourth serve in a couple of weeks. I've asked them to plug it in to see if any fault codes come up.
 
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Tell

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The car goes in for its fourth serve in a couple of weeks. I've asked them to plug it in to see if any fault codes come up.
Reckon a long press on the on/off button of the infotainment unit would bring it back. It's fed from there. The infotainment system firmware misbehaves itself and runs outside of memory then corrupts itself. Yours I reckon is a mib2 standard so the very last available update is 516. You could ask to get it put on that. There might be updates for the actual virtual cockpit display, so they could update that as well. Suspect it's in the infotainment unit firmware. Their tools will tell them whether there is more up-to-date firmware. I would not think its a physical problem just duff software. You can read the firmware release for the infotainement unit off the screen.

On the Arona with the mib2 standard the display shifted 1/4" to the right after I loaded up some POIs once, a reboot corrected that (long hold on the on/off). Another time a pesky error that made the unit reboot. That was an embedded album art file in a file being played. Classic case of the programmers not thinking if you have a music file bigger than the allocated memory what do you do ?. Ignore it, not drop it into memory so it crashes the unit. Took a day or so to pin it down. Thought the map file was corrupted. No, process of elimination then found the track it was rebooting on. Non commercially produced flac file with an embedded jpeg. An album release someone had put a very large jpeg on. Unwritten rule with media servers that album art should be 512x512 or no bigger. The programmers had used that. The manual notes the restriction but the programmers didnt guard against it. School boy programming stuff.