View Full Version : Leon FR PD170 TDi Injector problem
Aspo0407
11-05-2010, 22:17
First post onto the forum and it's unfortunately down to a bad experience :(
Recently my beloved 56 plate Leon (of which I've had from new) suddenly cut out and came to a halt. Managed to get it to my supplying dealer to have it checked out. Initial thoughts were fuel pump related but after 2 and a half days of testing and diagnostics, was found to be a faulty injector #4. Was told that the other 3 injectors wouldn't work due to this hence no fuel. Also the wiring loom, which physically runs in the engine head needed to be replaced. Total bill - £960!!! :cry: Asked them to do the cambelt at the same time as it was about due. Finally got the car back after a week off the road.
Was told by the dealer that I was extremely unlucky for this to happen as the parts are quite sparse on the VAG/Seat parts availability as they don't generally fail. The dealer took pity on me and knocked about £150 off the bill after they'd done the cambelt replacement as well. (fully recommend RM Fisher of Galgate - nr Lancaster)
Hope none of you guys have to go through this!!!!
KernowFR
12-05-2010, 00:52
Read here your not the only one who's had that prob! Cozzy has the same it appears with his.
Me too, car been off road for three weeks now for what was initially reported as an ECU fault, new ECU ordered, still same!! Now they saying its the injector (which they said had already been checked)
Its all on another thread but my symptoms were exactly same as yours...just a shame my dealer couldnt diagnose it straight away!!!
Feel for you chap, just hope this rarely fail item doesnt happen too often!!!!
delboyuk2005uk
05-10-2010, 22:31
Mine was like that and was off the road for 2-3 weeks. One day got into the car after work drove round the corner then boom everything just cut off after about a minute.
Flashed up a fault on the dahobard needs to go back to the workshop. Luckily I was in warranty otherwise would of been a huge bill for me also.
1st checks they tryed to say to me that I put the wrong fuel into the car. ER NO. So stood my ground and they just said they get back to me.
In the end after a few calls they just rang me after a few weeks and said your car is ready.
I think they said it was a fuel injector what needed replacement. So I told them I want all the diesel which you drained from the car back as it was over 2/3rds full.
They said well we never took any deisel as we never drained it.
Thats what I thought they would do so they will know if it was contaminated or not.
So sometimes you need to watch these delaers trying to pass this off as me putting the wrong fuel into the car.
spacedmonkeys
06-10-2010, 08:45
I had the same problem few months ago, apparrently its a common fault on all the vag 2.0 deisel engines. Seat will play the innocent. Had to pay for all the repairs myself, 2 months out of warranty.
OLDOILER
06-10-2010, 09:15
It is a common problem on VAG and Merc's over about 4yrs old - same supplier !! see Honest johns web site. .....................!! Be interesting ti find out if MB treat the problem with more customer care @?!!
jasonbarry
27-10-2010, 12:53
I have just had the same problem occur with a failed injector on my Leon FR TDI 170 and have been quoted £1015 for the repairs with the injector costing £474 plus VAT. Does anyone know if Seat have issued a Technical Service Bulletin on this type of problem?
AndrewJB
27-10-2010, 13:44
Never seen a service bulletin for it!
If mine go im wacking some Race injectors in there bollox to Seat's normal injectors
spacedmonkeys
27-10-2010, 16:08
So how many of us is that now? and thats just the Leon's... nevermind the other Golf/Skoda/Passat injectors that Ive read about on the net...
Also jasonbarry you probably want to look at the other thread created today "died at 80mph on motorway" I put some links in there.
Mine in today and tomorrow for same thing, £900 but add a cam belt too!
jasonbarry
27-10-2010, 18:02
So how many of us is that now? and thats just the Leon's... nevermind the other Golf/Skoda/Passat injectors that Ive read about on the net...
Also jasonbarry you probably want to look at the other thread created today "died at 80mph on motorway" I put some links in there.
Thanks Spaced Monkey, I have seen that and will see if Seat are willing to do a goodwill payment for the repairs or at least cover the replacement part. Have been advised by a master technician who used to work for a Seat dealership to ask about TSBs and push hard for a goodwill payment. Injectors shouldn't be failing at under 4 years and 56K miles.
shaunTDI
27-10-2010, 19:06
make me another to the list lol
Chris2000
31-10-2010, 13:50
Hi guys new here and yep snap... yesterday... engine just cuts out on my FR TDi 170 bought in 2007 as the last day of 56 reg... no mechs have looked at it yet and I know little about car mechanics so looking about for ideas of what it could be...
AA guy tested the power to the pump and all seemed ok, it turns over there is power to the pump but no fuel gets to the engine (tested as Quickstart in the air intake gets it running).
Sadly I am at 56k miles but now 6 months out of warrantee... By the sounds of it I should be hoping its the pump rather than an injector... Whats the sorts of cost you guys have been stung with for either/or the pump or injectors? Just so I can prepare my self for the damage... is there any hope it not going to be over the 1000 barrier? for a 3.5 year old car with under 60k seems like a bit of a whack...
jasonbarry
31-10-2010, 14:20
Hi guys new here and yep snap... yesterday... engine just cuts out on my FR TDi 170 bought in 2007 as the last day of 56 reg... no mechs have looked at it yet and I know little about car mechanics so looking about for ideas of what it could be...
AA guy tested the power to the pump and all seemed ok, it turns over there is power to the pump but no fuel gets to the engine (tested as Quickstart in the air intake gets it running).
Sadly I am at 56k miles but now 6 months out of warrantee... By the sounds of it I should be hoping its the pump rather than an injector... Whats the sorts of cost you guys have been stung with for either/or the pump or injectors? Just so I can prepare my self for the damage... is there any hope it not going to be over the 1000 barrier? for a 3.5 year old car with under 60k seems like a bit of a whack...
I have been quoted £1015 to replace an injector which is a £75 initial diagnostic, then 4 hours labour and refit. It's the part that stings you as £474 plus VAT. Mine is same age/mileage and a full SEAT service so hoping for a good will payment.
Chris2000
31-10-2010, 15:04
I have been quoted £1015 to replace an injector which is a £75 initial diagnostic, then 4 hours labour and refit. It's the part that stings you as £474 plus VAT. Mine is same age/mileage and a full SEAT service so hoping for a good will payment.
Eaxtly the same bought as ex-demo from the dealer it is at, and serviced with them every time... I can only hope the fact it hasn't even broken 60k is enough to get them to pay for the part at least... but when my Ibiza needed work and I was litrally on the last day of warrantee they where getting funny about it... but then that was a private sale and the service histroy was not all dealership either...
We shall see tomorrow when I call them... they haven't even done diags on it yet. Love the car but if it cost me over 1k to get it running again its getting sold and I won't buy Seat again... After getting to drive my mates RS last night I'm tempted :)
Chris2000
01-11-2010, 08:57
Out of curiosity what fuel you guys been putting in yours?
Standard Diesel or the Ultimate/Power versions?
OLDOILER
01-11-2010, 13:25
Seriously guy's if it is getting this bad ALL VAG owner's send block email's to TV’s watchdog, together with MB cars, this is the only way the group will take notice.
It IS a latent manufacturing problem MB and VAG SOURCE FROM THE SAME MANUFACTURER. Due to the different laws I bet that the USA VAG group have had to cough up on these failures??
Good luck
Chris2000
01-11-2010, 13:57
Just had it confirmed that because mine is still under 4 years old, under 60k and Seat serviced all the way that they can put in for the good will gesture... will have to see what they actually come back with.
jasonbarry
01-11-2010, 16:32
Just had it confirmed that because mine is still under 4 years old, under 60k and Seat serviced all the way that they can put in for the good will gesture... will have to see what they actually come back with.
Doing the same and I'm in pretty much the same situation in age/mileage and service history. My local dealership have said it can take up to 2 weeks to get answer. Read a few posts on the VAG forums and it's been a huge problem on the Passat and also cases of an initial repair being done and then a few months later another injector fails.
It's leaning me towards getting rid of the Leon and px for something that doesn't have these issues unless SEAT come good. After 3 DPF re-gens done under warranty and now this, I am seriously doubting the reliability on the 170 PD TDIs
Chris2000
01-11-2010, 18:45
What ever happens, despite the attachement once I get mine back it will be going... either cause I am off to New Zealand or cause I wouldn't trust another injector no to go...
Will be seeing what I can get PX on something different. If Seat don't pay atleast half of this and it does cost over a grand it won't be a Seat I buy...
I see its all the 170 boys in here... well i'm on a PD140 and i've got an injector fault aswell. not fully knackered yet, only part working so the fueling is all ****ed in the car.
jasonbarry
01-11-2010, 22:14
Reading a couple more reviews on Honest John that SEAT switched to a Common Rail diesel rather than the PD diesel from March 2009 on the Leon
GrahamFR
04-11-2010, 14:24
I have just had to fork out £850 as my 4th injector went the day before i swapped my PD for my CR. Well gutted, its put a real downer on what was a perfectly reliable car! She certainly didnt want to get sold put it that way.
Reading a couple more reviews on Honest John that SEAT switched to a Common Rail diesel rather than the PD diesel from March 2009 on the Leon
All the UK VAG cars have now dropped PD in favour of CR system. The last engine to go was the 1.9 TDi in the Audi A3 and FL Leon changed to the 1.6 CR.
Chris2000
04-11-2010, 17:55
Diagnosis was Injecter 1 failed... needs replacing along with the loom. costing 750ish... They think there is a good chance Seat will pick up a bit of that due to the age/service history.
Makes me worry about mine when I see stuff like this.
Chris2000
05-11-2010, 14:12
Worth taking out the extended warrantee... I was going to but they messed me about at the time so forgot to sort it out in the end... think it was like 400 or 450 for the year...
this issue effects FRs and any other vehicle with the 170pd tdi engine due to how the ecu works. it does not effect the 2.0 pd tdi 140 or the 1.9 pd tdis - they'll still run with a faulty injector.
the faulty injector spikes the ecu and shuts the fuelling - this also throws up a main power relay fault.
it effects vehicle built around 6/2006 to 6/2007 but that doesnt exclude any others from the fault.
seat technical or VW uk wont issue technical bullitens on the fault because:
a. they know little about the cause
b. are not willing to recognise it as a commmon problem
seat uk are pretty useless with any major issues like this, it has no real giveaway signs and can just occur out of the blue, as most of you guys have found.
please feel free to ask me anything about the issue as i've dealt with a few.
Scotty2hotty
06-11-2010, 00:32
Makes me worry about mine when I see stuff like this.
+1 Nothing happened as yet "touch wood" :blink:
Scotty2hotty
06-11-2010, 00:34
this issue effects FRs and any other vehicle with the 170pd tdi engine due to how the ecu works. it does not effect the 2.0 pd tdi 140 or the 1.9 pd tdis - they'll still run with a faulty injector.
Oh thank God, saying that my Vag-com reports no issues so far :)
And to follow on - the CR system was introduced as it has much better control of the emmisions to conform to the new EU regulations.
Chris2000
06-11-2010, 17:14
Provided you have things like the service history with SEAT, it still under 4 years old the garages can ask for a good will payment and will probably get SEAT to pay a % of the over all cost.
In my case they offered 30%, but when I phone in to thier main Customer services I got a shock as they when looking at it properly agreed to cover the full cost. Not Happy that it happened but I am impressed with SEATs response to my case. I you have the same as me as I think some one did make sure you put in for the Good will payment... they are aware of the FRs "frailty" and seem quite willing to take a hit on the ones that fail.
black07fr
06-11-2010, 20:27
add my fr 170 tdi to this list 2 injectors inside 2000 miles ,first one covered under warranty at 59000,2nd one at 61000 was refused by local dealer ,but seat uk agreed to foot the bill : )
Thor_Asgard
06-11-2010, 21:52
Add mine as well 3 injectors on my 56 plate Loan FR 170 TDI
And it's only done 120,000 miles
I've had exactly the same problem. No. 1 injector was changed about a month ago after the engine cut out completely on a winding country road. Luckily there was a layby that I managed to coast into. Last night on the way home some 5000 miles later I've had exactly the same problem. Cut out twice but managed to restart it on about the sixth attempt and limp to the garage. I had noticed that the engine had become a bit rough and that my fuel consumption had increased by about 5mpg but I had just changed the front tyres and changed to Shell V-Power which may have contributed.
The first replacement injector was faulty so they replaced it again before they even returned it to me last time. It cost £600 and Seat agreed to pay 35%. I'm going to contact Seat UK directly this time and try for the whole cost.
Oh and I forgot to mention that I had the ABS pump problem in August. That was £1000 with Seat paying 70%. VAG aren't exactly doing much to keep me as a future customer. This will probably be my first and last car from them.
Hello guys, I'm a newbie on here and want join the thread with problems with injectors! My car hasn't failed completly yet but its running rough intermitently with the engine note changing and not being able to accelerate or rev the engine and being stuck at what ever speed I am going. If you rev it while stationary it just stalls.
It has been back and fourth to the garage and they have hooked it up and they said there was a problem with injector number 4 and the turbo pressure being to low! But because it wont fail on them when they have got it they won't do anything. SEAT UK won't do anything either until it has failed at the dealer but they will cover some of the cost when it does fail or they find out what is wrong with it!
My car is 3 and half with 60,000 on the clock but it has been doing it for months! Sounds like it is eventually going to go like the rest of yours! What do you recon???
GrahamFR
14-01-2011, 11:47
Hello guys, I'm a newbie on here and want join the thread with problems with injectors! My car hasn't failed completly yet but its running rough intermitently with the engine note changing and not being able to accelerate or rev the engine and being stuck at what ever speed I am going. If you rev it while stationary it just stalls.
It has been back and fourth to the garage and they have hooked it up and they said there was a problem with injector number 4 and the turbo pressure being to low! But because it wont fail on them when they have got it they won't do anything. SEAT UK won't do anything either until it has failed at the dealer but they will cover some of the cost when it does fail or they find out what is wrong with it!
My car is 3 and half with 60,000 on the clock but it has been doing it for months! Sounds like it is eventually going to go like the rest of yours! What do you recon???
I'm surprised your still running, if i was you id prefer to foot a hefty bill, but go to another garage first and get a second opinion, they might even be able to fix it for you and send some of the bill to SEAT UK
AndrewJB
14-01-2011, 11:55
they might even be able to fix it for you and send some of the bill to SEAT UK
No Seat Garage will do work before its Authorised by Seat UK, Because they could do the work and then Seat UK can turn around and say where not paying therefore the garage would end up footing the bill
GrahamFR
14-01-2011, 12:13
in that case, get a hammer, find injector number 4 and dont forget your tow truck!
Add mine yesterday evening, just waiting to find out which one & indeed how many need replacing - not impressed at all, almost 4yrs old 70k on the clock - very poor quality from VAG.
A colleague at work has had to replace all his on an older Audi A6 3.0D Quattro recently, but he went for refurbished ejectors as he's getting rid of it, saved him a bundle - anyone done this, but still running with refurbed ones, has it been worth it?
Re SEAT UK & good will gestures, anyone tried that outwith a SEAT stealer? Have mine in at JKM Portsmouth, as I trust them rather than a stealer - what chances you reckon?
Any comments gratefully received :)
Cheers
OLDOILER
25-02-2011, 07:53
[QUOTE=paulfs;3368157]Add mine yesterday evening, just waiting to find out which one & indeed how many need replacing - not impressed at all, almost 4yrs old 70k on the clock - very poor quality from VAG.
A colleague at work has had to replace all his on an older Audi A6 3.0D Quattro recently, but he went for refurbished ejectors as he's getting rid of it, saved him a bundle - anyone done this, but still running with refurbed ones, has it been worth it?
Re SEAT UK & good will gestures, anyone tried that outwith a SEAT stealer? Have mine in at JKM Portsmouth, as I trust them rather than a stealer - what chances you reckon?
Any comments gratefully received :)It IS a known latant manufacturing problem [M Benz used the same supplier] with VAG cars. But how you would go about it, I suppose is the small claims court, and back it up with the data from this site and possible warranty insurers data?? [ I wonder what made VAG accept liabilty for the coil packs - simlar problem!!]
Chris2000
25-02-2011, 08:25
I had no problems with the pompy dealer, infact it was thier southampton counterpart that did the work on mine. Got the injector replaced and the loom for free (saved over 700 quid.) you might strggle to get a good will payment if you haven't had your servicing done at a dealer, and your over 60k too... that was two of the three qualifies for my payment of 100%... (initially offered 30% but one non-agressive phonecall to seat customer services later it was 100%) it is worth contacting thier customer services, they put up no fight at all to cover mine at 3.5yrs and 54k... so I would be suprised if you got nothing out of them.
I would take your mapping off before you get the garage to send all the info over... as that will probably blow it out the water :P its why I didn't do mine.
I had mine go at about 80k. Got a full refund from SEAT. 100% good will, about £900. Worth a try if you're a loyal customer.
I mentioned this at JBS recently who asked if I'd had the loom done too. SEAT now recommend it. JBS said it was faulty looms killing off the injectors hence people having multiple ones going. Apparently Audi have been replacing looms for free before injectors die.
Chris2000
25-02-2011, 20:50
Now that is interesting... they did do the loom when they did mine.
I'm gona miss mine :( got to sell it as leaving country to go to New Zealand... where Seat don't exsist... or so it would seem, or I would take it with me...
Still might have to try out one of those 5 litre monster holdens... or a nissan 350/370...
So what's the fault with the loom killing the injectors? A short or what?
Chris2000
25-02-2011, 22:11
They did mention that the wires have been going brittle ...
Scooby250
26-02-2011, 15:59
Add me to the list. I have a 57plate and it has done 98000 miles.
My car had been chugging, producing alot of white smoke and losing power every now a then.
Took it to jbs and after an hour and a half of running it on the computer and other tests it showed up injector no3 is leaking which they said was unusual as they normally just stop working and cut the engine out.
So im now getting quotes from garages to sort the problem out before it stops working. The best quote so far has been £699 all in.
I was wondering how hard it is to change them as I used to do lots of repairs myself to previous cars and I can get all the parts for around £520.
Not sure weather to keep the car afterwards or change it, as what is the chance of the others going shortly after.
papercliptank
04-03-2011, 17:38
Hi everyone, you can add mine to the list too now. 56 plate fr170. A mechanic friend of mine has diagnosed that injector No 2 is down. The parts alone are £654, injector and loom. I called Seat UK as its out of warranty, they said to take it to the Seat main dealer and they'll take it from there. So i'm hoping for a goodwill as its a major part to be failing after 4 years and 60k miles. I'll let you all know how i get on...
papercliptank
16-03-2011, 22:19
Spoke to Seat UK today and they have confirmed that they will cover 100% of the costs as a goodwill payment. This is mostly due to the fact that it has a full Seat service history. If yours has the same then raise a complaint through Seat UK on 0500 22 22 22 (Option 4)and take your car to the main dealer to diagnose.
Cupraboy4
17-03-2011, 21:26
just had my 56 FR 170 tdi injector number 4 and wiring harness replaced after it conked out on me, took nearly 2weeks but luckily for me it was under dealer warranty as ive only had the car 1month
Aspo0407
31-03-2011, 13:23
Spoke to Seat UK today and they have confirmed that they will cover 100% of the costs as a goodwill payment. This is mostly due to the fact that it has a full Seat service history. If yours has the same then raise a complaint through Seat UK on 0500 22 22 22 (Option 4)and take your car to the main dealer to diagnose.
Following from my original post at the top of this thread, back in April of last year, injector #3 went down at weekend. After a 2 day investigation was told it would be £740 with the obvious worry that the other two could potentially fail down the line. Got onto Seat UK who did a fantastic job in not only covering 100% of the cost but also as a goodwill gesture, they are replacing injectors #1 & #2 for free as well. They are aware this is a concern for many owners so I advise anybody who has this problem to get in touch with them asap. They are very keen to maintain faith in the Seat brand. (BTW - my FR did have service history upto warranty ending with a dealer but has done 99800 miles and they were still happy to cover the cost!)
Good Luck
G'day from Australia!
Seems we share a common problem, that is, the faulty Siemens 125kw / 170PD injectors.
We've started a few threads over here on our main VW forums, as we don't get the Seat in this part of the world. Seems ANY 170PD car is failing, and the Aussie Audi's are having similar problems. Doesn't seem to affect the 140PD as this is a Bosche system, and they have individual injector parts available unlike the uber secretive Siemens.
What I'd LOVE to know is who the heck can refurbish these things? We have a similar experience in that the dealer covers it under warranty, or partly so, but as more and more of us run out of warranty alltogether, and we get charged $1600 Au per flippin injector, I'm looking around for cheaper options for the lads down under. Your OEM prices are about half ours for a start!
I found these guys - AP diesels, sorry can't post the link as I am too new on here.
- but I can't get a reply email to my queries. ANY assistance you guys over there can give as to what options there are would be gratefully recieved, especially anyone who offers refurb.
Problem is definately insulation breaking down due to heat and oil, and shorting to ground. Interesting reading above about JBS saying the loom is the cause, seems VW isn't sure as they tend to replace both.
Perhaps we should band together and start putting pressure on the VAG group to get a recall happening? The BMW boys did it in the US over their dodgey fuel pumps...
mansonleonfr
01-04-2011, 13:54
This thread has saved me a grand. thanks. My car is currently with and independant garage who collected it on Tuesday night. He reckons it is the Injector and after reading the forum i had came to the decision that im going to have to pay a grand to fix an 06 leon 170 fr with 45k on the clock. I decided to phone SEAT an hour ago and they have booked me into my local SEAT dealership and will pay all costs under there goodwill process. I asked if this was a common fault and was told no(obviously a lie). I was told the engine parts are meant to last for life and thats why they will cover all costs. Its my bday aswell today so think i will go and get drunk
56 plate 170 TDi FR 68000 miles, two injectors gone in 6 months, SEAT paid for second one - goodwill. Wondering about the other 2 now - anyone else tried getting them changed by SEAT before they go pop?
Anything we can do to minimise the chance of them going like fuel treatment or the ultimate diesel fuels etc???
sazzylou1981
04-04-2011, 15:56
We had injector three go on Thursday 44k on the clock and just 4 years old but we have only had it a year this coming weekend and also has Seat servicing to just short of 3 years. Contacted Seat UK who advised to get it to Seat dealer who have confirmed 100% parts and labour to get this fixed. This is the 5th Seat we have had though and we still own another which we bought from new.
Thought I would add my issue to the list as well.
Had an injector go a while ago and replaced under warrenty, its an Oct 06 TDi FR and the car failed on the motorway with the usual death and flashing coil light and then wouldn't fire up.
Got it to the dealer today and injector number one dead, full Seat history and currently on 83k miles. Have logged with Seat and going for goodwill payment, will update if and when they answer on paying up!!!
UPDATE.
Injector and labour fully covered by Seat UK, submitted a VOSA safety issue as well.
No update on payment but have submitted a VOSA safety concern due to the fact that on both times the car has died has been at speed. No power assistance on breaks and steering not good, the first time it happened I was overtaking and this time with my 10month old.
Fill it in with the details not many boxes and it could force a recall to take away the "whens the next one going" feeling way.
The form is at the bottom of the page that is on this link
http://www.dft.gov.uk/vosa/onlineservices/vehicledefects.htm
Can anyone let me know who is reconditioning Siemens PD170 injectors in the UK? I'm having no luck from this end...cheers!
No update on payment but have submitted a VOSA safety concern due to the fact that on both times the car has died has been at speed. No power assistance on breaks and steering not good, the first time it happened I was overtaking and this time with my 10month old.
Fill it in with the details not many boxes and it could force a recall to take away the "whens the next one going" feeling way.
The form is at the bottom of the page that is on this link
Very sorry to read that, but thank GOD you are OK, it's my biggest gripe with this problem the VAG group are ignoring, someone is going to get hurt, and why does it have to take that till something gets done about it. It's not like VAG wouldn't know about the issue, and it has tainted an otherwise glorious TDI experience for me, and most of you no doubt!
shaunTDI
08-04-2011, 00:41
its going to be a matter of time until something bad will happen to an fr owner :( my mums now got rid of hers bcause shes scared to drive it!!! now got a 59 a3 1.9 tdi
Another one to the list - I had an injector fail in July last year with no prior warning signs or indication that there was an issue. Car is a 56 plate and only had 30,000 miles on it at the time. Luckily it was reapired under warranty but my warranty is due to run out in about a month so hopefully VAG will admit this is a serious safety issue and recall/repair any failures for free.
Andy
Yep - mine failed on a 50mph hill blind bend - almost caused an accident, second failed at 70mph....ish......on the M4 and I had to get across to the hard shoulder - not fun. I have too filled in a VOSA form.
Hi
Is all joke with FR first was Dpf issue now injectors someone have to do something about this if injector will fail and You crash into sameone will be hard to prove that it is a SEAT fault
May we take this to the press or so??
Stealthy
08-04-2011, 13:17
Does anyone (or any organisation) have any idea how many of these 2.0 TDi engines have had failed injectors - I wonder whether any of the other owner's clubs or VAG fan forums have begun to collect such data?
For VAG to act on this and make it a recall issue they'd need VOSA to order them to do it (it has to be shown to be a substantive safety issue) or the percentage of failures has to be high - maybe somewhere above 15% of all cars with this engine suffering failure. Otherwise they're just going to deal with this on a case by case basis which isn't much comfort for us owners!
I haven't seen anything much in the motoring media on this problem, perhaps we need a crusading journalist on side?
We have started an information thread on the biggest VAG forum in Australia, and now have a failure registration thread. Bottom line is a significant percentage of cars have failed now, and I am driving around on tender hooks awaiting mine to die now that it is out of warranty!
http://www.vwwatercooled.org.au/f28/103kw-125kw-tdi-pd-piezo-siemens-injector-failure-thread-54215.html
Glad to see you guys have started a VOSA thread, and I can say on behalf of all the nervous 170 drivers down under we are hoping you guys can get something happening! Our government bodies here have zero sway, but we are chasing it up all the same.
Here's a link to the problem on Audi, does anyone know a BMW and Mercedes forum thread we can point towards the VOSA action?
http://www.seatcupra.net/forums/showthread.php?t=312488
Had letter from VOSA stating received and actioning so get your issues new and old in referring to these injectors.
Can this be made a sticky at top of page?
Had two of mine done under warranty as I had just purchased the car which was on a 56 plate. Very dangerous as I had my year old son with me on the m8.
I am always thinking in the back of my head if there will be another occasion when this will happen again.
I have drove dpf vans for quite some time now and never experienced these problems or even the dpf problems in other vehicles other than the FR tdi.
I hope this thread does highlight the issues we have to seat and hopefully solves these problems and not sweep them under the carpet.
GrahamFR
11-04-2011, 22:22
Had letter from VOSA stating received and actioning so get your issues new and old in referring to these injectors.
Can this be made a sticky at top of page?
I had my 4th injector replaced the day i got my new car, in fact i had to turn up on an rac wagon this was 6 months ago now, i paid in full and didnt question it as i wa out of warranty. do you reckon i would be entitled for anything? it was all done at a seat main dealer and cost me £800?
Well, I had two replaced after failure paid by warranty and seat uk, and wrote to seat stating full seat service history, lost confidence in car - will the other 2 fail etc, and they have offered to replace the other two before failure :o) So very happy with this level of customer service from SEAT and will definitely be having it done and keeping the car!
ibuckley
12-04-2011, 10:53
You can add mine to this list. 56 plate Leon FR 2.0TDI with 38,000 on the clock and FSH. Very concerned to hear it can happen at speed too. Luckily I was going slowly on the three occasions it cut out before dying completely. And if one injector has gone then the potential of another three just doesn't bear thinking about. Form on its way to VOSA and fingers crossed that SEAT UK live up to their customer service rep.
GrahamFR
12-04-2011, 11:41
well im going to ring and ask them, cant hurt can it.
GrahamFR
12-04-2011, 11:55
well just spoke to SEAT UK, they told me that because i know longer own the vehicle (as its my old car) they couldnt reimburse me any money as (upcoming potential BS!) they would need to have the car checked out by a main dealer to ensure that it was seat parts used to repair it, even though it was a main dealer who repaired it for me the day i sold it to them? They also said as i no longer owned the vehicle i no longer had a contract with them, even though im driving another one?
Any verify if their talking crap?
No doubt they are right, any work I have had needs to be approved first, garage wont do it until approved by SEAT UK.
GrahamFR
12-04-2011, 12:02
so basically any work in the past doesnt count, thats a shame couldve done with the money
how about if I phone them asking about goodwill change of possibly faulty components on my car as I do not feel safe driving now in this car ??
If you have had no failures I doubt they will do anything. Also seems linked to 06/56/07 FR cars as far as I can tell - what is yours?
mine is 07 plate I think August so looks like is affected in few weeks I do have trip back to my country Poland juxt over 1k miles and German motorways on the way with no speed limits on some part of them
now You know why I ask
Indeed but unless you have had a failure I doubt they will replace them all just in case - unless there is an official recall. Mine being done because I have had two recent failures
Stealthy
13-04-2011, 09:33
Does this problem affect just the Siemens injectors? If so, is there an easy ID to tell whether a car has them? Mine's a 57 plate FR170.
silverfox
13-04-2011, 17:36
I had the same problem. Engine cutting out and wouldn't restart. Garage diagnosed as injector failure and Seat agreed to replace all four injectors and wiring loom. However, after replacing the parts and resetting fault codes the car fired up but then started to run with a misfire. Now the computer is logging a fault code P0200 - injector circuit open.
Can anyone explain what might be wrong here?
It's an independent garage who are doing the work so I'm not sure what kind of fault code reader they are using. I've been without my car for two weeks now and really starting to get quite frustrated. Garage are being really helpful but seem to be stumped.
silverfox
14-04-2011, 10:41
I've just called into the garage to see my poor car. Fired it up and it's running on 3 cylinders. New wiring loom and new injectors. Garage said they would trace all the wiring from injectors - new loom - back to ECU incase there is a short somewhere. Failing that, I have no idea!
Does this problem affect just the Siemens injectors? If so, is there an easy ID to tell whether a car has them? Mine's a 57 plate FR170.
It seems to be 100% siemens pizeo injectors. If you have a PD170 it's Siemens. The 140 was Bosch. Sometimes good to have less power!
well mine is in now having the remaining 2 "unfailed" ones being changed courtesey of SEAT UK, so very happy and must admit customer service has been superb
I assume they still using Siemens? Anyone know? Wonder if they have improved on them?
AndrewJB
14-04-2011, 13:55
Doubt the CR engine uses same
no, I am wondering what they are replacing the ones in the pd engines with? If the same - was it a dodgy manufacturing batch in 06/07, or have they improved the design since then?
stevie_kelly
14-04-2011, 19:36
Does anyone know if the dealer is obliged to offer a courtesy car? My 07 fr is with the main dealer in Belfast with an injector failure. I had it diagnosed by a vw mechanic and spoke with seat uk regarding a goodwill replacement. The dealer said that all 5 of the courtesy cars were on loan and not available until the 25th April!! Would speaking with seat uk make them get their finger out?
well mine is in now having the remaining 2 "unfailed" ones being changed courtesey of SEAT UK, so very happy and must admit customer service has been superb
How did you get them to do this? About to start writing the letter but if you just phoned them and they accepted then great, two failures so far hence wanting the remaining items replacing.
Thanks in advance for the heads up.
I emailed them. Had 3 leons, all serviced at SEAT, current FR two injector failers in 6 months, concerned about the other two, anything that proactively can be done, thank you etc etc And too my surprise they have ben superb, excellent customer service, the two replaced and paid for by SEAT and phone calls to see how getting on.
ibuckley
15-04-2011, 13:11
Picked my car up after repair on Wednesday. I contacted SEAT UK Customer Services on Tuesday and they've been great, but credit must also go to to David Cook Motors in Chadderton as they fought my corner. Between Seat UK CS and the dealership I've had the injector replaced free of charge. Apparently they're now replacing this injector for free if they fail. The factory is footing the bill and all dealerships should be being made aware of this.
It was number 4 which failed on mine and the replacement injector is a different part number so there's obviously been a revision to the part somewhere along the line.
I'm still a tad concerned about the 3 which haven't been replaced given the way the problem manifests itself though i.e. dead engine, power steering and power assisted brakes. I was fortunate to only be doing about 15Mph at the time.
AndrewJB
15-04-2011, 13:26
Does anybody know if they are replacing them with the same Injectors or have they got new uprated parts?
I emailed them. Had 3 leons, all serviced at SEAT, current FR two injector failers in 6 months, concerned about the other two, anything that proactively can be done, thank you etc etc And too my surprise they have ben superb, excellent customer service, the two replaced and paid for by SEAT and phone calls to see how getting on.
Have done that now JB we shall see what happens Monday. The replacement of the two dead ones were sorted with out issue but no mention of other two or whether the loom was done.
Let's hope.
And Andrew JB it seems to be different as a new part number has been applied for replacement parts.
spacedmonkeys
16-04-2011, 11:20
Just back from a holiday and had a brief read through this thread. I see VOSA is involved? And Seat are paying up for the injectors in some cases?
I had injector 2 fail last year and had to cough up for the repairs myself, replacement loom and new injector. Seat wouldnt pay anything at the time as the car was not bought through Seat dealership.
What's the deal with VOSA being involved?
AndrewJB
16-04-2011, 11:49
Have done that now JB we shall see what happens Monday. The replacement of the two dead ones were sorted with out issue but no mention of other two or whether the loom was done.
Let's hope.
And Andrew JB it seems to be different as a new part number has been applied for replacement parts.
Il have a word with my contacts on monday see if i can get mine replaced before warranty runs out etc
It does help living almost next door to VW HQ
Sent from my GT-I9000 using Tapatalk
Hi,
'08 plate leon FR 170, our first injector failed at 70mph on dual carriageway (luckily adjacent to a parking place!) in Oct 2010. Luckily still under warranty so replaced FOC. Second this week fast lane of the motorway at 70mph!! Just outside of warranty but Seat UK great and have replaced all three remaining ones FOC.
Unfortunately the car's ride is now dreadful and feels as though it is misfiring. Revs appear to be approx 3 - 4000 less in top gear at certain speeds than were before this week and according to the computer we are now getting 8-9 mpg more!! What is going on? Additionally these things apparently go at 50000 miles so does that mean we'll all get the same issue at the next 50000 mile landmark?
[:@]
Does anybody know if they are replacing them with the same Injectors or have they got new uprated parts?
Thats the million dollar question! The ONLY reference I have found so far is that one independant mechanic on Audi.net mentioned the replacement injector had a different final letter, so it probably is a different part because of the number.
I'd be pretty peeved to find out they are just putting the same part in, but it could turn out that this is the case. The PD170 was a final PD run before common rail, so I can't see VAG pouring heaps of money into fixing a now outdated technology.
Hate to say it but the new common rail engines list "Pizeo injectors" as part of any car I can find over here in Australia. Can't say I'm a fan of that fact....
I'm having very little luck getting any sort of interest in the problem over here in Australia, our "watchdogs" are more like "watchhamsters"....:doh:
Loving what you lads are up to though!!
Does anyone know if the dealer is obliged to offer a courtesy car? My 07 fr is with the main dealer in Belfast with an injector failure. I had it diagnosed by a vw mechanic and spoke with seat uk regarding a goodwill replacement. The dealer said that all 5 of the courtesy cars were on loan and not available until the 25th April!! Would speaking with seat uk make them get their finger out?
I take it that's Agnew's? SERE have won SEAT dealership of the year...mainly due to Dave in the parts dept.
Agnew SEAT crashed my leon and when I complained, they told me, in writing, to "consider purchasing your next car elsewhere".
Mine all done and taken car on long run and it drives like a dream!! The mpg seems better too!
Hi can someone send me email to Seat Uk I want to give try to ask about replacement injectors
stephenh
19-04-2011, 14:23
add mine to the listed. Failed injector 100mile from home. Seat arnt interested in coughing up as i dont have a full history. Waste of £750
08 reg.
stevie_kelly
19-04-2011, 18:23
Seat uk agreed to replace the failed injector. As well as this the loom and glow plug were both done. However when I went to pick the car up yesterday I was told a second injector needed replacing!! I spoke with UK again to see if they would replace the other two just to be sure. They said without them failing they couldn't. So I rang the dealer this morning to see when I could pick my fr up and low and behold the other two injectors ARE being replaced!! Credit where credit is due to both Agnews in Belfast and Seat UK for standing by the car but realistically this is an issue which should not happen in the first place!! Had I had had to pay for this work myself it woud have been over 2 grands worth!! Serious money and serious issues with 170 pd engines.
Good news - perhaps this is now a recognised issue and they are replacing them. yours an 06/56/07 by any chance?
stevie_kelly
20-04-2011, 10:03
Yeah it's an 07, I think the issue only affects the 170 pd manufactured in 06/07. Let's hope replacing is a fix!
I had injector fail one month ago at 120.500 km and had to cough up for all the repairs myself, replacement loom and new injector no 2. Seat Spain are not interested in coughing up as i dont have the last 2 services at Casa Seat. I paid almost 1000 euro. Customer service Seat Spain told me they are not oficially informed about any 2.0 TDI INJECTOR FAILURE.
Stealthy
23-04-2011, 09:06
Further to the above posts asking about identifying the Siemens injectors, can someone please post the old and new part numbers please? Alternatively, are there any physical differences that would help to identify whether a car has had the injectors upgraded?
Thanks.
Bookerman
25-04-2011, 14:57
Add me to the list. 57 plate FR died at 70mph on the motorway on friday. Waiting for a cost for the repairs and decided to do a search when I found out the problem. Not happy to see this is a recurring problem and will be punting the car if SEAT don't help with this repair. 80,000 miles on the clock with full service history but only half of it by the main dealer. I've had 2 SEAT's and fully intended to buy a 3rd by the next few days may ensure I never buy one again. My sister also had an Alhambra and I can guarantee that will be gone shortly aswell depending on SEAT's response.
Onevernio
26-04-2011, 19:09
Really concerned, aa have just been out and they suspect the problems throughout this thread. The 170tdi is 3yrs 5months old with 60700 on the clock. FSH with Seat registered parts but not at main dealer, do you think they will make a gesture? What's the best number to phone for Seat Uk? Apart from the DPF sensor issues the car has been amazing, currently sat here feeling sick. Who do i need to speak to when I phone? Gutted!
Bookerman
26-04-2011, 19:19
I had to take my service history in today to the dealer as he's trying to get the goodwill gesture to get injector 1 and loom replaced. On the plus side I found an independant garage today who have injectors and looms in stock with the right software kit to do the job. He did one previous for 2 injectors and charged around £600, won't go there now but will if the other 3 go and I'm footing the bill.
Really concerned, aa have just been out and they suspect the problems throughout this thread. The 170tdi is 3yrs 5months old with 60700 on the clock. FSH with Seat registered parts but not at main dealer, do you think they will make a gesture? What's the best number to phone, apart from the DPF sensor issues the car has been amazing, currently sat here feeling sick. Who do i need to speak to when I phone? Gutted!
TBH I don't hold out much hope, it's a manufacturers nature to use any excuse not to do the right thing. I took mine away from my main dealer because I had it in 3 times for a suspect wheel bearing and each time they said it was the tyres, then took it to my local garage and one new wheel bearing later problem was fixed.
Stealthy
27-04-2011, 08:33
Further to the above posts asking about identifying the Siemens injectors, can someone please post the old and new part numbers please? Alternatively, are there any physical differences that would help to identify whether a car has had the injectors upgraded?
Thanks.
Anyone?
Anyone?
All I have found thus far, anywhere worldwide, is from post #31 onwards here:
http://www.audi-sport.net/vb/audi-s4-a4-a4-cab-b7-chassis/104538-anyone-else-problem-2006-2-0-tdi-injectors.html
Seems there is a different part number for the replacement.
Stealthy
28-04-2011, 09:01
Thanks for that. There's a lot of reading there - especially if you follow the links in some of the posts.
I'll take some time to read through and see if I can come up with some definitive part number.
Craig FR
28-04-2011, 16:36
I have just found out that SEAT Bristol changed injector 2 on mine in Jan 10. the car has done a good 10,000 miles since then so im hoping the other three will be ok! the car came with a FSH from SEAT so at least that is a plus point. What is worrying though is that my car sounds a bit gruff under load and sounds a bit like a boiling pan. Time to investigate.
Onevernio
28-04-2011, 19:17
I have just found out that SEAT Bristol changed injector 2 on mine in Jan 10. the car has done a good 10,000 miles since then so im hoping the other three will be ok! the car came with a FSH from SEAT so at least that is a plus point. What is worrying though is that my car sounds a bit gruff under load and sounds a bit like a boiling pan. Time to investigate.
Can I ask how many miles it has done?:cry:
Craig FR
28-04-2011, 19:28
It had 50,000 miles on it when the Injector failed and now has 61k. I'm hoping the loom was changed at the same time!
mitchathome
28-04-2011, 19:53
this issue effects FRs and any other vehicle with the 170pd tdi engine due to how the ecu works. it does not effect the 2.0 pd tdi 140 or the 1.9 pd tdis - they'll still run with a faulty injector.
the faulty injector spikes the ecu and shuts the fuelling - this also throws up a main power relay fault.
it effects vehicle built around 6/2006 to 6/2007 but that doesnt exclude any others from the fault.
seat technical or VW uk wont issue technical bullitens on the fault because:
a. they know little about the cause
b. are not willing to recognise it as a commmon problem
seat uk are pretty useless with any major issues like this, it has no real giveaway signs and can just occur out of the blue, as most of you guys have found.
please feel free to ask me anything about the issue as i've dealt with a few.
Hi MJ i get the idea that you know what your talking about here. Looks like I may be suffering the same problem, I have a 07 leon FR Tdi, I was happily driving along M20 at 70ish and without warning nothing!! luckily light traffic and I managed to wrestle the unpowered steering to hard shoulder. AA recovered me when his diagnostic machine (all be it basic) did not show any fault. Of course it being bank holiday weekend nothing is open so I dumped the car at local SEAT dealer.
They have been looking at it since Tueday and inform me that there is no fault code stored so they don't know exactly what has happened. I did mention that a few of us are suffering this problem with this particular engine and age but I was fobbed off with it would have shown a fault code if it was an injector.
They have called me today saying that they are still not sure what the problem is but have ordered a relay (no further explanation) with a view to fitting it on Tuesday !! (another bank holiday of course)
My question now is as you mentioned in your post is this relay likely to fix the problem or is the root cause still likely to be the injectors ?
DjDuncan
30-04-2011, 12:14
Same problem here: my Leon FR TDI, from 2008, 35k km made...all 4 injectors failed! I put only the best diesel fuel in it all the time.
The car does have changed software, running on REVO since 20k km ago. But I don't think this alone would explain having ALL injectors fail at 20k - 30k km.
Oh, and another thing: VW are just plain killers selling this machine who can fail at any point and have its engine shut off in the middle of traffic...what happens if an injector fails right when you're overtaking another vehicle on the road? You DIE, right?
Bookerman
30-04-2011, 14:32
Mines been in the garage a week now with the garage waiting on a response from SEAT. Then I find out they are now closed from thursday night til tuesday. I've told the garage to get it sorted whether I pay for it or SEAT pay for it, £981 for 1 injector and 1 wiring loom. I think I've made my mind up that it's going and I doubt there will be another SEAT in my drive in the future.
Hi all,
just been reading this thread with interest. My 57 plate TDi FR (70k) failed today whilst in the outside lane of a dual carriageway. No power but managed to coast onto the hard shoulder. RAC collected and towed me to an independent garage. RAC plugged in their diagnostics tool and cited a failed injector.
I've only owned the car for 2 weeks after buying from an independent dealer and am quite shocked by what I'm now reading.
Hopefully the aftermarket Autoguard warranty will cover the part(s)/labour once fully diagnosed but I'll sure be on to Seat UK requesting all 4 be changed. Will keep you posted on proceedings.
Chris
JuJu_Cupra
30-04-2011, 20:04
Ours cut out recently while doing a Manual DPF regen on our solus pro(been having a lot of problems with it), got it towed back to the garage and found out injector 4 had failed, called seat uk and they are footing the Bill, up to now the Bills at £2500 (replacing all 4 injectors) Full Seat History and 100k on the clock i asked about changing the loom as well and they said they used to have problems with the looms but they wont know the condition untill they strip it down, So the bill could be higher!!! I'm looking forward to getting it back next week as i hate driving the old cupra and i want to get that sold
guys, don`t forget to write VOSA :help:
BIGG addicted
30-04-2011, 21:46
This is becoming a worryingly serious issue..... :(
Enoughs Enough. Getting rid of the Leon next weekend. Don't like playing Russian Roulette with my wifes LIFE. I feel it's not a question of if but when.
AndrewJB
02-05-2011, 08:22
This is becoming a worryingly serious issue..... :(
Tell me about it, they need to issue a recall
hambo_rambo
02-05-2011, 20:36
Looks like mine has gone too. 07 plate with 45K on the clock. Broke down on the way home from work thu engine cut out and would not restart. Got towed to an independent garage near home and they have diagnosed injector failure Supply voltage A for injectors circuit malfunction and Supply voltage for fuel injector group A open circuit.
Can't believe injectors are failing like this it must be a design fault and the prices they're charging for a replacement are way too expensive!
Thanks for all the help and advice in this thread and forum. I'm going to phone Seat UK tomorrow and see if they will do a goodwill gesture repair. Failing that will and independent garage be able to carry out the replacement or is their an ECU re-flash/upgrade etc also required?
hambo_rambo
02-05-2011, 20:37
For the record I've already completed a VOSA defect report.
Bookerman
02-05-2011, 22:01
There's a garage near me who have apparently done several. Said he did 2 on a passat for £600. Everyone I speak to says £400 for an injector is ridiculous, and nearly a grand to fit that and a loom is clearly taking the p**s.
mitchathome
03-05-2011, 15:36
Hi MJ i get the idea that you know what your talking about here. Looks like I may be suffering the same problem, I have a 07 leon FR Tdi, I was happily driving along M20 at 70ish and without warning nothing!! luckily light traffic and I managed to wrestle the unpowered steering to hard shoulder. AA recovered me when his diagnostic machine (all be it basic) did not show any fault. Of course it being bank holiday weekend nothing is open so I dumped the car at local SEAT dealer.
They have been looking at it since Tueday and inform me that there is no fault code stored so they don't know exactly what has happened. I did mention that a few of us are suffering this problem with this particular engine and age but I was fobbed off with it would have shown a fault code if it was an injector.
They have called me today saying that they are still not sure what the problem is but have ordered a relay (no further explanation) with a view to fitting it on Tuesday !! (another bank holiday of course)
My question now is as you mentioned in your post is this relay likely to fix the problem or is the root cause still likely to be the injectors ?
Ok Garage just got back to me (It has been in a week) No 3 Injector duff and wiring loom burnt out repair cost £900 ish all in.
Spoke to SEAT UK stated my case, dangerous fault, when will it happen again ? etc etc. The service agent suggested that a goodwill gesture may apply as long as service prtocols were adhered to. I informed her that the service records were good and that if a goodwill gesture was to apply I would like it to be extended to all four injectors being replaced. Service agent checked with garage what the fault was and the service history then called me back to say that SEAT UK will pick up entire bill for all four injectors and wiring loom, result!!
Thanks to all for advice and contribution to this forum and i would encourage anyone with this fault to accept nothing less than replacement of all injectors and wiring loom. To be perfectly honest though SEAT UK did not even attempt to defend their position and agreed to cover cost without protest.
hambo_rambo
03-05-2011, 16:53
Well Done mitchathome good result!
After I phoned seat UK this they said they needed to diagnose the car with their own equipment at a main dealer before they could look at any form of potential goodwill gesture. They booked me in at my local main dealer and I had to pick up the tab to have it towed their, they said they would not cover transport costs at this time.
Have to play the waiting game I guess and they don't even have any cars to lend me with it being just after a bank holiday weekend so I'm also a bit stuck getting to work!
How about if I do not have full SEAT service history they will likely cover the bill or not ??
Onevernio
03-05-2011, 22:04
Spoke to garage today and injector 3 was faulty. Garage said they replace the loom as part of the instructions from SEAT. The garage spoke to SEAT on my behalf and agreed to foot 100% of the bill. Really impressed, however after reading on here again tonight I will call SEAT tomorrow to discuss replacing the other three or at least guaranteeing covering the cost for future injectors. I am worried about the safety though!
How about if I do not have full SEAT service history they will likely cover the bill or not ??
I missed my last 2 services and Seat covered NOTHING. I live in Spain:cry:
I love my car but I`m starting to hate this engine
spacedmonkeys
04-05-2011, 10:26
How about if I do not have full SEAT service history they will likely cover the bill or not ??
I had an injector fail, unfortunately the car was bought from a non-SEAT dealer and had 2 instances of non-SEAT servicing. SEAT would not give anything toward it because of that.
Gearbox also failed 6 months later and they wouldnt give anything toward that either.
Had I known what ***** they would be, and how the car is built with faulty parts, I would never have bought the thing.
I saved for 5 years to buy the car, then ended up getting in to debt by £4000 to get it back on the road TWICE. Needless to say I won't be buying SEAT again.
Filing a case with VOSA anyway as I still have three more injectors with manufacturing faults that could fail at any time. Nice.
:censored:
Add me AGAIN [:@] dealing with SEAT Customer Services... shall see how it goes.
SEAT want full Service History & car taken into a local SEAT Dealer for inspection before they consider a good-will payment! But at least they said these words first, they're well aware of the problem.
I only have one issue - first injector replacement & 70k service by an independant, so could be a struggle. Shall be quoting all the above posts in future correspondence!
Shall keep you posted...
Bookerman
04-05-2011, 22:56
@paulfs, how much did the independent garage charge you mate, was it a used injector they fitted and why did you not go back to them this time? Just ask because if I keep mine and SEAT don't contribute this time then I will go to an independent garage if it happens to the other 3.
@paulfs, how much did the independent garage charge you mate, was it a used injector they fitted and why did you not go back to them this time? Just ask because if I keep mine and SEAT don't contribute this time then I will go to an independent garage if it happens to the other 3.
Evening Bud,
I went to JKM Motor Services in Pompey, a site sponsor, they were quick & thorough. I went too them for the initial diagnostic, the only place I knew close to where I had the car recovered from, they found the fault & sorted it with no fuss - if I was more aware of some of the positive SEAT responses above I think I would have been banging on SEATs door first, but I must have the car for work so needed it sorted sharpish. But now I've seen the above I decided to make contact with SEAT Customer Services first this time & in fairness they seem mildly positive (at the moment!).
Costs, I had a VAG replacement Injector at £465 & Labour up at £165 - this is a touch high as had a 70k Service as well, but the Labour costs billed as one.
I would hope that if you stay within SEAT for servicing etc they should "cover" the remaining three injectors - I'll be pushing for this myself, I would like them to replace the remaining three now & the wiring loom. I do a lot of motorway driving & engine cut-out is not welcome - it's not safe & I certainly won't feel safe driving it in the future, particularly if kids in the car!!!
Hope helps,
Well what too say!!!
Subject too confirmation that a second (or more) Injector has failed SEAT Customer Services have confirmed that they will cover the cost of replacing ALL remaining Injectors AND the Wiring Loom. They have also confirmed that they will re-imburse me for the first failed Injector, albeit Parts only as this first replacement was carried out by a reputable independant!
Not bad, not bad at all me thinks at the moment - Dealer Investigation to go first - but all sounding positive.
SEAT appear to accept that this is now a known recent fault, particularly in Leon FR TDi, although they did say that it's NOT a common fault!
In discussions their apparent course of action in the first instance is to replace the first failed Injector only , if it happens again, or it was two or more that failed, they say that they will replace all remaining Injectors AND the Wiring Loom at their cost, at a SEAT Dealer.
They also want to see full a Service History (SEAT Dealer stamps would be better). But I got the impression that if Servicing carried at a reputable Independant they may still entertain some goodwill gesture - not totally sure on this as I have SEAT Servicing, but I reckon would be worth pursuing all the same.
Car being recovered tomorrow & under Investigation Monday next week - shall see how it goes...
hambo_rambo
06-05-2011, 08:10
Well the main dealer diagnosed injector 2 had failed. They wanted to replace injector 2 and the wiring loom cost around £1,000. Told them I was speaking to Seat about this because injectors should not fail at 45K miles and was hoping for a goodwill repair. Seat UK offered to pay 100% parts and labour for the repair. I then proceeded to ask about all four injectors because I had lost confidence in the car and didn’t want another to fail while driving on the motorway with the kids. 24 hours later Seat have got back to me and offered to replace all four injectors and the wiring loom at their expense. They said they had to check up on the last service which I had done at an Independent but Seat approved garage. All now approved and I’m just waiting for them to get the parts and complete the work.
Result!!! Thanks for all the help and advice in this forum you guys have saved me several thousand pounds!!!
How are you finding the car drives after having all four injectors replaced? Seat UK have said that the replacement injector is a revised part.
Hi
Can people who get goodwill payment from SEAT without having FULL seat service history state where they have done service
I looking now for place for cambelt job but I want to be on safe side just in case ...
Did they only check if garage use orginal parts ?? How can I check if garage is approved by Seat??
Does anyone know good garage in West Midlands who is approved by Seat and resonably priced ??
AndrewJB
06-05-2011, 10:23
SEAT Will only approve there own Dealers
Car drives much better now all 4 injectors and wiring loom done, mpg seems better too. Always loved the car until these issues but at least SEAT stepped up to the plate and got them changed.
I will start with I'm not making this up!!
On way to Seat for replacement of remaining two injectors which they have agreed to do due to the other two failing and the car packs up on the motorway! So number three failed on route!
Couldn't believe it, at least the parts are waiting in stock!!
SEAT Will only approve there own Dealers
So how come some people get goodwill payment without FULL seat service history and some don't where is the difference ??
There need to be something
AndrewJB
06-05-2011, 11:11
I think if you can prove youve used a Service centre that uses Genuine VAG Parts then they let it slide
Ie my car has been serviced once by Seat and Twice by Awesome GTI, Awesome use VAG Parts for the service
If however ive used "Big Bobs backstreet garage" then they would prob say no
which garage in West Midlands use genuine VAG or seat(if there is any difference) parts ??
Does anyone got someone inside seat customer service to check what they want to do with all this injectors as this is ,assive issue now
AndrewJB
06-05-2011, 11:31
VOSA Are investigating after numerous complains from SCN,Briskoda and Audi forums
hambo_rambo
06-05-2011, 11:42
I checked with the Independent garage before having a service to ensure they're approved. I know is that there was a delay in getting the goodwill approved because they had to check on the Independent garage, well that's what I was told by Seat.
Bookerman
06-05-2011, 17:43
Had mine approved by SEAT yesterday who are footing the £980 to replace one injector and the wiring loom. My car has full service history for the 80,000 miles covered but only half of that was by a SEAT garage. With the independent garage I have always asked for the service to be in line with what SEAT would do in the service. Supplied service book and all receipts to the garage who then sent copies to SEAT before they approved it. Very satisfied with SEAT customer service on this matter although it has taken them 2 weeks during which I've had to hire a car.
03G103184C socket 4off
03G103385A screw 1off
03G130073TX pump 1off
03G971033M harness 1 off
Above is to replace one unit, all now done in our beast so let's hope this saga is behind us.
Wow I love forums and the power they give people.
My 56plate and on 55k miles FR died again yesterday. Not long out of warranty, serviced 2 weeks ago, bought from and serviced at the same dealership had its second injector go :(
No.1 Injector went november and was covered by warranty, they replaced the loom as well.
Yesterday No.2 gone and they have quoted £960.00 to replace.
I have printed this thread up to date, highlighted all the people that have had it gone, and the information on those that SEAT UK have paid for the work. We are picking up a curtosey car tomorrow and they will not be getting it back until its had all 4 replaced with the new part numbers and loom.
Quite simply they will not be getting the courtesy car back until its sorted. My girlfriend was driving the car and it went luckily out side the school she teaches at, 3 mins later it would have been the M5/M6 intersection by Ikea birmingham - Shocking stuff.
thanks to those that have put up details, I have also submitted to VSOA and I will report back with any information.
Onevernio
06-05-2011, 22:58
Chuffed to bits. SEAT factory agreed to replace the failed injector. After reading this thread I contacted SEAT uk explaining that I was concerned About the safety of the car. Its a 57 plate which has done 60000 miles. I have only had the car serviced once at a SEAT garage but always ensured genuine SEAT parts were used for servicing which I asked for a record off at an independent garage.
I have to say SEAT have brilliant about this and couldnt have been more helpful, my real concern is the number of cases on this thread has nearly doubled in the last week. I feel that they are definitely recognising this as a problem they need to accept responsibility for.
Good luck to you who have recently experienced this problem. Be resilient! And don't take no for an answer!!
Bookerman
06-05-2011, 23:46
‸‸‸‸So you are getting one injector replaced or the 4?
Im expecting all 4 to be changed and the loom, I think everyone should be the same from now on. especially if they changing so many as a good will gesture. Like many in here I dont myself or the girlfriend driving the car and it dyeing on her in a dangerous situation.
timmo666
07-05-2011, 19:57
Hi, my Jan 07 FR Tdi 170 broke down two weeks ago having only done 28,000 miles.
SEAT dealer has diagnosed injector number one has failed, and SEAT have agreed to replace this and cover 100% of the cost. When I asked about replacing all four they told me they will only replace the faulty one. I then asked what would happen if another or all other injectors failed in the future and was told not to worry and SEAT would be very sympathetic towards covering the cost of them too as I have full dealer service history and low mileage.
This is definitely a common problem now, and more and more people are adding to this thread day by day but it's good to see SEAT doing the right thing and sorting our cars even though most are out of warranty now.
Will update when I get my car back....................
Onevernio
08-05-2011, 08:03
‸‸‸‸So you are getting one injector replaced or the 4?
After kicking up a fuss And explaining my safety concerns they have replaced all 4. They couldnt argue when I quoted the people on here that had all 4 replaced.
Craig FR
08-05-2011, 09:57
In order to get the goodwill contribution do you need the receipts for services or just FSH? I paid top dollar for my FR Tdi on the basis that it has six SEAT dealer stamps but i dont have receipts.
platinumatt
08-05-2011, 15:43
Looking to buy a PD 170 at the moment but these put me off big time.
Just sold mine. Never had any problems with it but always in the back of my mind was when. Doesnt make for a stress free journey.
silverfox
09-05-2011, 13:01
I had the same problem. Engine cutting out and wouldn't restart. Garage diagnosed as injector failure and Seat agreed to replace all four injectors and wiring loom. However, after replacing the parts and resetting fault codes the car fired up but then started to run with a misfire. Now the computer is logging a fault code P0200 - injector circuit open.
Can anyone explain what might be wrong here?
It's an independent garage who are doing the work so I'm not sure what kind of fault code reader they are using. I've been without my car for two weeks now and really starting to get quite frustrated. Garage are being really helpful but seem to be stumped.
Anybody able to shed any light on this? Over a month later and still no luck. ECU has been checked out but no faults found.
If I put the 4 old injectors back in, the car won't start. Four new injectors in result in a misfiring car and the P0200 error.
The car is now in a different garage and they are having all the same problems as original garage. All wiring checked out by both garages and can't find a fault.
Any techies out there seen this before? I'm on the verge of cracking up here!!!
hambo_rambo
09-05-2011, 13:27
All sorted! Got the car back with all four injectors and wiring replaced. RESULT!!! Thanks for all the help on this forum...
hambo_rambo
09-05-2011, 13:28
Silverfox. Have you spoken to Seat UK about your fault and can you get the car to a main dealer?
silverfox
09-05-2011, 14:03
Silverfox. Have you spoken to Seat UK about your fault and can you get the car to a main dealer?
Can't get the car to a main dealer. I'm based in Western Isles so no dealers nearby. Seat UK have paid for replacement of all four injectors as goodwill gesture but after replacing them (and wiring loom) I have come across this issue.
I have had 2 failures of my injectors (2007 Leon FR Tdi PD170) first was in fast lane of A46 - 3 lane highway - cut dead with no warning - no PAS etc, had to do an emergency lane change with hazzards on - was nearly swiped by 1 car and wagon in slow lane before comming to rest on hard shouler- AA did not know what problem was. Taken to SEAT in coventry who diagnosed 1 x Injector no.2 and faulty flapper valve in inlet manifold. both changed as I had extended warrenty but NOT full SEAT dealership servicing so they made me pay for Manifold and Labour £750 total - NOT impressed.
2 months later I have been left stranded, this time failed in traffic - managed to limp home but then would not start next morning - NOW OUT of "Warranty" !!! I thankfully knew how to diagnose problem and found injector no.3 had shorted to ground.. Friend of mine has a breakers/Garage and he sourced me an injector - took no more than 1 hour to fit (first time doing this job.) and its running fine now.
There is obviously an inherrent problem with these injectors with either the Piezo coil or insulation breaking down. the real issue is that it causes the ECU to shutdown as all injectors are disabled due to short. a flawed design and a dangerous one at that. I am now not happy to drive the vehicle anywhere as are expecting no.1 or 4 injector to fail and either leave me stranded or worse injured in a crash. I FULLY intend to sell the vehicle now and will NOT be buying another SEAT/WV/AUDI/SKODA group 170PD or varient as I value my money and Life/families lives very much.. There should be a recall for this issue, I intend to write to SEAT UK and VOSA and also watchdog. to advise on the severity of this issue.
Bookerman
09-05-2011, 15:57
Just picked mine up after getting injector no1 and wiring loom replaced. Cars going great but on the short journey home I'm thinking I'm getting less MPG than before, would this make sense? Also with the wiring loom being changed does this mean the other injectors should be OK as I believe the loom causes the problem? I have a call in with SEAT asking whether they can say the car is safe to drive and I'm awaiting a call back. I notice they are very non-committal when you ask this question.
While in the garage I got talking to the mechanic who fixed it and he said they have 4 cars in at the moment with the exact same fault.
Anyway pleased to get it back and it's running well but don't think I can trust it and can see myself trading it in very soon.
They do not know what causes the issue, or so they say, the wiring looms suffer from going brittle due to heat/oil. but the injectors are failing due to either insulation breaking down and or Piezo circuit shorting to earth. my loom is o.k the injectors failed... doubt if they will commit either way because if they do they are admitting liability as they know there is a problem.
:cry: I can see lots of PD170 FRs at trade in soon, bang goes any residulal depreciation value :cry:
now, where's the closest Ford deale............................................................................................... .......................................................
:censored: disgusted about this issue, they should admit liability and fix the problem its a serious accident waiting to happen. Im a confident driver with 20+years experience including racing, but when you left with a car with no power and no power assistance to steering/brakes on a motorway its no funny thing... I will not let my wife or kids near it now, and it'll sit in the garage untill sold... I loved this car untill these issues arose, power /economy / good looking and reliable otherwise, but I am now aware I'm not the only one and AUDI/VW/SKODA/SEAT PD170 engined cars are at risk before CR model change as far as I can be assured for now.
AND even if the injectors were £10 each it would not take away the fact that it is a dangerous thing to happen.
i Have spoken with Seat Uk and they do not replace any injector before failure so we all will be driving like on bomb as You dont know when it decide to fail ...
We have to do something about it come on lads
ibuckley
09-05-2011, 17:25
As you may know from earlier in this thread I had one of my injectors replaced a few weeks ago. Seat UK did say they'd replace the rest if another was to fail. Unfortunately the threat of another potential failure happening has forced my hand and I'm sad to say I'm getting rid of my 56plate FR now. Loved the car and would probably have kept it a lot longer had this not happened, or Seat had replaced all four without prompting from me. But even hinting at not feeling safe there was no offer of replacement forthcoming so I've decided to get rid to be on the safe side. I hope VOSA act on this soon or Seat do something proactively and wish you all the best of luck and hope that your injectors continue to inject for many years to come.
Hi SCN. Almost 2 months ago i payed almost 1000 euro for injector no 2 and loom. Today i went to Seat Indalo Motors in Almeria Spain and asked them if they received any new instruccions about 2.0 TDi faulty injectors. Prompt answer NO. They know nothing about those problems, but they knew about VW Passat injectors. So if i changed just injector no.2 and another one will fall down, then i`ll pay 1000 euro more. 10 minutes later, i went at local VW and Audi Garage, and guess what. They recognised, they know very well about those injector problems, and if you have one faulty injector and car has the original parts, they replace the injector for free, without beeing necessary to have a full VW or Audi Service History. As wee al know, Seat uses same enginees as VW and Audi. 20 minutes later i went back to Seat Almeria and asked them why VW AUDI pays for faulty injectors and SEAT not? Answer: They only follow instructions from Seat Martorell Barcelona Spain. So, it seems it`s not a VAG problem any more, it`s just Seat problem.
I forgot to mention, i went there with some printed pages from SCN and few other forum`s about this subject and the answer was: Anybody can write on the internet.
i Have spoken with Seat Uk and they do not replace any injector before failure so we all will be driving like on bomb as You dont know when it decide to fail ...
We have to do something about it come on lads
Fill them in chaps...
http://www.dft.gov.uk/vosa/onlineservices/vehicledefects.htm
Update guys and girls:
Spoke to SEAT UK today and they are replacing all 4 injectors and the loom free of charge, we have the courtesy car as well until it's ready. They actually said it's a known issue, did not argue it at all and were really pleasant to deal with.
All they did do was to check with our dealer to ensure we had the full service history.
Huge thanks to the forum and it's members for the help, potentially saved us £1000's.
;)[B)]
Hello all,
My car is now having it's Injectors & Wiring Loom replaced as I type - pretty happy about that.
BUT, & a big BUT, neither the Dealer nor SEAT Customer Care can tell me if they are fitting new Revised Parts i.e. new ones that mitigate this known fault from happening again!
I have just written to SEAT Customer Care to confirm that they are indeed fitting revised parts, await the reply with interest.
Has anyone been told or aware if SEAT fit Revised Parts or is it just like for like & therefore we are driving around in an intrinsically un-safe vehicle! More details for VOSA!
:think:
well the wiring loom has a different part code and the injectors have a new code also, this seems to dictate they are indeed revised in some way.
Injector old Code 03G 1300 73 M new Code 03G 1300 73 T
Not sure on wiring loom codes but advised by SEAT parts dept it is a diff code.
I dont think they will admit much as its admiting liability and also confirmation something wrong with old parts, will end up in multi million pound warranty claims and they would rather address each on a case by case basis than having to do a major recall.
Thanks for that bud,
That sounds promising at least, feel a little more comfortable.
Can just imagine the claim if somebody has a serious accident that's a result of failed Injector / Loom cut-out - especially if SEAT are aware of the fault.
Haven't SEAT already admitted there's a fault anyway, if it isn't a fault why on earth are they paying for these to be replaced at their cost???
Feel another VOSA update coming...
SEAT won't be footing the ultimate bill, this will be passed down the chain to Semens as it's their design not VAG.
Yes it is a right pain in the ass but as faults happen and you contact Seat they appear to do the right thing, well speaking from our situation.
Also I can see why perhaps they don't do all four in no go, my first failed 2 years ago which would be around 35k miles. Last one went mothers day then they agreed to do other four, the next failed last Friday and the distance driven less than 200miles. Perhaps from there data most vehicles are fine, one failure is usually it anymore than that means they all come out?
I'm not sticking up for them as I have been in some dodgy positions when they have failed but it's all down to risk / cost on a recall for cars which are now 5years old and the majority out of the seat network for servicing etc.
It could be VAG group blocking recall due to the fact all brands would be effected and the cost associated or that Semens are blocking accountability and awaiting agreement that they will foot the bill.
Now ours are all done i'm more than happy keeping the car as we have had all the known faults, some of which we had to pay for. Perhaps my judgement is skewed as the car only cost me 5300 from new, perhaps!!
Fair point Bora, wouldn't disagree over that & appreciate that it's all over risk, both in business & in life.
We all take the risk when we get behind the wheel, we know something may go wrong, but it's the difference between it may go wrong or when it will go wrong.
SEAT are a business & pride themselves on quality & drivers cars, this could seriously damage their reputation if someone was involved in a nasty accident due to this fault!
It is a fault, they can no longer deny it, they've already accepted liability, but what you're saying is that they have placed the cost of recall above that of a human life (or lives) & that doesn't sit well with me.
Honda didn't...
I will be happy if SEAT confirm that revised parts are fitted & I will continue to drive my 4year old FR, that's the risk we take.......
Well, taking the recall discussuion aside, I am absolutely over the moon with SEAT - I've had the car back since Tuesday evening, all remaining Injectors & Wiring Loom replaced & she's running sweeter than ever :D 48.9mpg for 120m trip up the A34 @ 2500rpm Cruise Control, with cross country roads at start & finish - well impressed at that.
Also I have a £0.00 SEAT Dealer Invoice, plus a SEAT Customer Care voicemail confirming that the Injectors fitted are "new version" & "revised" parts respectively, so am pleased about that too, although I would prefer SEAT Customer Care to confirm that in a return email from my original question. Both have kept silent about the Wiring Loom at the moment, so I'll give that a day or two before I ask again.
On the whole I am very happy, impressed with both SEAT Customer Care & the Dealer, I shall be keeping the car... :)
Good news - my experiences too after mine were all done.
http://vagoc.co.uk/vb/showthread.php?t=238
From yet another thread full of failure, some hard facts at last!!!
NEW improved loom 03G971033L @£82.28
injector 03G130073TX @£556
Old part numbers, just so you can cross reference, this info came from Audi Hatfield.
loom 03G971033D
injector 03G130073MX
The old loom: Part number suffix 'D' dropped on 01/04/2008 and changed to suffx 'L' according to ETKA.
HI,
Don't mean to put a downer on all you guys that had your injectors replaced with 100% goodwill, but did you check with the dealer what kind of warranty they put on the parts? Most manufacturers dont put a warranty on their parts, unless you pay for them. If you had say an engine replaced just inside you warranty period, you will get the balance of the warranty, so if was replaced 1 week before the warranty was going to expire, you would only get the 1 week of warranty. The way around this is that you offer to pay £5.00 toward the repair, then you would get a 2 year warranty from Seat as a parts warranty. I work for a main dealer an come across this problem alot, and I offer customer to pay as little as £5.00 for the repair to get the full parts and lab warranty, which I believe is 2 years. With goodwill, because your warranty has already expired, then 6months down the road,if fails agian, you would have to got through the same process. Just my 2 cents worth.
Koush
Hi koush,
A valid point & one I pursued with SEAT Customer Care directly (as with all my dealings over this fault), NOT with the Dealer, I have recorded a conversation with SEAT Customer Care that all parts were replaced with new revised parts & that all parts come with SEATs 2year Parts Warranty, therefore I am more than happy to keep running the car for the meantime at least.
SEAT Customer Care have been excellent on this matter, altho' (on the grounds of safety) I do feel they need to be proactive rather than reactive to this issue.
But they get a big thumbs up from me...
Fully agree Paulf, they have been excellent.
& literally 15mins ago I have received written email confirmation from SEAT Customer Care that the Injectors are new revised parts & are covered by SEATs two year parts warranty.
Well pleased with that, now just would like the same for the Wiring Loom, they didn't refer to that directly!
Blimmin excellent stuff...
Skid_Solo
16-05-2011, 17:30
Mine failed yesterday (56 plate FR) dealer who have serviced car from new have confirmed no. 2 injector faulty, but warranty wont cover wiring loom.
After reading this thread I have contacted Seat UK who have agreed to contact dealer to instruct wiring loom to be replaced.
However they will no longer recommend all other injectors being replaced (this has apparently come from the factory) as there is no proof that more injectors will fail, after everything I have read on here and elsewhere that doesn’t fill me with confidence. They are to instruct the dealer to complete a safety check on the other injectors which should identify if they are to fail, not quite sure how that will work
Any ideas how to proceed ? I really want them all changed I don’t want the car to fail with my wife driving with the kids in the car
AndrewJB
16-05-2011, 18:54
http://vagoc.co.uk/vb/showthread.php?t=238
From yet another thread full of failure, some hard facts at last!!!
NEW improved loom 03G971033L @£82.28
injector 03G130073TX @£556
Old part numbers, just so you can cross reference, this info came from Audi Hatfield.
loom 03G971033D
injector 03G130073MX
The old loom: Part number suffix 'D' dropped on 01/04/2008 and changed to suffx 'L' according to ETKA.
My cars a 58 So should have the new parts from factory then :D
Mine failed yesterday (56 plate FR) dealer who have serviced car from new have confirmed no. 2 injector faulty, but warranty wont cover wiring loom.
After reading this thread I have contacted Seat UK who have agreed to contact dealer to instruct wiring loom to be replaced.
However they will no longer recommend all other injectors being replaced (this has apparently come from the factory) as there is no proof that more injectors will fail, after everything I have read on here and elsewhere that doesn’t fill me with confidence. They are to instruct the dealer to complete a safety check on the other injectors which should identify if they are to fail, not quite sure how that will work
Any ideas how to proceed ? I really want them all changed I don’t want the car to fail with my wife driving with the kids in the car
It does seem to be the case that you have to have more than one fail before the remaining get replaced. My first failed 2 years before the next one failed and covered at least 35k miles.
Rubbish I know but that seems to be the standard procedure.
spacedmonkeys
17-05-2011, 09:11
Well I filled in my VOSA report the other day, and got a mailed letter back from VOSA stating they will be contacting the manufacturer regarding the injectors.
Please can everyone who has had an injector fail fill in a VOSA defect report -- even if you have had your injectors replaced by SEAT, there are some of us who had to cough up ourselves before SEAT even acknowledged an issue... if enough of us file reports we might get a recall and get the rest of the injectors changed for free, hopefully!
I have contacted VOSA even though mine have been done
VOSA have two from me, for each occassion that it happened, remember all that (IMO) we are reporting a a valid SAFETY issue.
I am not criticising SEAT, their customer care have been excellent over my Injectors.
However, and I've said this before, I do think it's a MUST for them to be pro-active rather than re-active, lord forbid that someone somewhere has a nasty because of this.
This is down to SEAT Senior Management, & here VOSA will apply the appropriate measures.
SAFETY SAFETY SAFETY
Fully agree, my contacting VOSA has no link with the service I have received from SEAT Customer Services which has been superb. The two occasions my injectors failed I was lucky, although could have been worse as one was on the M4 at the speed limit......and the other caused me to breakdown on a blind hill, 50mph limit and me being there almost caused two accidents!
My cars a 58 So should have the new parts from factory then :D
Very happy for you, I'm a 77 :cry:
GrahamFR
18-05-2011, 10:38
Very happy for you, I'm a 77 :cry:
77 aye? you shouldnt have a problem with a car 17yrs from the future ;)
Stealthy
18-05-2011, 13:51
77 aye? you shouldnt have a problem with a car 17yrs from the future ;)
In that case the flux capacitor will be more of a worry than the injectors .......:lol:
GrahamFR
18-05-2011, 13:57
In that case the flux capacitor will be more of a worry than the injectors .......:lol:
yeah by then coming to a halt on the m1 will be the least of our worries, when something massively goes wrong on a 77 plate, all that will be left will be some scorch marks on the tarmac and a slight orange glow to the 3rd lane lol with a new car smell magic tree floating gently to the ground :D
showing your ages there chaps :D
Arrgh, I wondered about this plating system you guys use, thought "58" meant 05/2008 build. Mine is 07/2007 build.
I do appreciate you guys not taking the pi$$ out of it though, cheers!
Just me jumping to conclusions, carry on....
Basically I'm in the firing line!
briggsy1987
21-05-2011, 09:48
just thought I'd post in here. I've just got my car back on the road, paid for 100% by SEAT but i was left without a car for exactly 4 weeks. been a nightmare journey! I have only had the car for 2-3 weeks before it broke, 56 plate 170pd leon FR. I have part dealer service history and part private garage, but I had receipts for the parts used on servicing to prove they were genuine VAG group parts used. I spoke to SEAT UK before taking the car into the local dealer, then gave them my book and they sorted the rest.
I'd be happy about having it working if they hadn't found a fault with the ABS controller that they say will cost £1300! They have also induced a vibration problem into it, but I can't be doing with the hassle of taking it back so I'll fix it myself (done a search on here) and just moan about it instead.
redrocky
21-05-2011, 17:53
I have 07 FR TDI.
Sat at lights and car cut out with battery light on. Restarted ok but cut out twice more. I had this a few months ago also.
Could this be a sign of injector failure or something else ?
I`m off on holiday Monday so contacted customer care as car will be 4 years old when I return (25k on clock). Was told if its injectors 99% certain they will pay as I have full dealer history.
They only just paid to replace my ABS module !
debi5121
25-05-2011, 20:16
OMG, I cannot believe what I've been reading here for the last 2 hours!!
My 57 FR (51K) broke down on the M4 motorway on saturday. Lost power in the fast lane, then went into idle mode. At first I thought I had put the wrong fuel in, checked my receipt...all ok there! The warning on the dash said Engine Fault - Workshop.
Recovery bloke got the car home. Called the dealer I bought it from only 6 weeks ago :(
They said it wasn't covered by the 3 month warranty, (it came with 3 mths non moving parts warranty) I said the problem hadn't been diagnosed yet, and as it stated on the dashboard it was an engine fault!!
Took it to the garage on Tuesday, to be told today that injector #3 had gone. They have already replaced a wiring loom to try to diagnose the fault. The bill is now just over £800...The garage I bought the car from have said they will pay for the injector and 2 hours labour as a good will gesture...something at least!!
Reading all these posts, I think I will be contacting Seat UK tomorrow and ask why there hasn't been a safety recall on this problem, and see if they will refund me the money for the wiring loom job, and to replace the other 3 injectors!!! (or even to have my registration on file for any future issues with regards to this)
I'll let you know how I get on.
You've been taken for a ride if you've paid anything after having bought the car only 6weeks ago from a garage.
The warranty shouldn't even have to be considered at this stage, your consumer rights protect you instead.
Total hats off to SEAT,
As SEAT Customer Care promised, the last jigsaw piece was placed today:
1. ALL Injectors now replaced FOC.
2. Wiring Loom replaced FOC.
3. Written confirmation from SEAT that Injectors replaced with new latest revised parts & covered by SEATs Two Years Parts Warranty.
4. Second written confirmation from SEAT that Wiring Loom also replaced with new latest revised parts & also covered by SEATs Two Years Parts Warranty.
5. Final piece, received Credit for first failed Injector parts cost.
More than happy to keep the car & keep driving it as before, brand faith restored :)
Good for you paulfs. I sent 3 complaints to Seat Spain more than 2 months ago, after i had my 1st bad experience with injector no.2 and i`m still waiting for some answers and conclusions from them. So, you are a lucky one:)
bigsteve
30-05-2011, 00:04
hi guys after having injector no 3 go on my fr paid just under £800 for injector & loom to be replaced after one call to seat uk they agreed to reimburse £645 plus replace remaining 3 injectors, since the work was done the engine speed seems to vary when ideling (sometimes quite noisy) has anybody else had this experience or have any idea what might be the cause.
Great result paulfs. I had two injectors go within six months of one another. After emailing SEAT to complain about the costs etc they refunded me the full monies. Though they've not replaced the other two so I am praying they don't go too!
Maybe changing for a Common Rail FR soon so should not have same problems again I was told.
spacedmonkeys
31-05-2011, 12:02
Anyone got the address & contact at SEAT to write to? Or has everyone just been emailing?
Just email & phone for me - talkto@seatcars.co.uk & 0500 222222
I rang first, got a named person to deal with, a Case Number started & then emailed to confirm converstations & details etc...
cheers
AndrewJB
31-05-2011, 12:18
SEAT (UK) Ltd Head Office,
Yeomans Drive,
Blakelands,
Milton Keynes,
Buckinghamshire,
MK14 5AN.
Did the same as Paul and had a great outcome.
Anybody had any feedback from VOSA other than the initial letter??
Had a letter from SEAT today confirming all changed and covered with 2yr warrenty, will say it again pleased with how they have handled issue once notified of failure.
foxtrotbravo77
03-06-2011, 18:12
Reading with much interest as I own an 07 FR TDI 170PD (25k miles).
I've not had any failure, but had some interesting behavior (mentioned in another thread I've started).
My question is, should I be doing anything to mitigate potential failure, or is it pot luck as to whether it'll happen or not?
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redrocky
05-06-2011, 21:14
I have 07 FR TDI.
Sat at lights and car cut out with battery light on. Restarted ok but cut out twice more. I had this a few months ago also.
Could this be a sign of injector failure or something else ?
I`m off on holiday Monday so contacted customer care as car will be 4 years old when I return (25k on clock). Was told if its injectors 99% certain they will pay as I have full dealer history.
They only just paid to replace my ABS module !
Been to dealers its not injectors. Anybody ?
BIGG addicted
05-06-2011, 21:20
Fuel pump?
Good for you paulfs. I sent 3 complaints to Seat Spain more than 2 months ago, after i had my 1st bad experience with injector no.2 and i`m still waiting for some answers and conclusions from them. So, you are a lucky one:)
Dear SCN colleagues. After more than 2 months i received an answer fron Seat Spain. They will not refund me any money because the vehicle warranty period had been surpassed.
I asked them why in other European countries, SEAT are replacing the faulty injector free of charge and why there hasn't been a safety recall on this problem?
And here is their response:
Point out that Seat Spain does not recognize this global feature that you tell us, which prevents us from providing the collaboration that you request
I also wrote them, I do not accept to play with my life and with other traffic participants lifes.
And here is their answer:
On the other hand we appreciate that you inform us about your experience, because all views and informations of our customers help us to obtain a greater understanding of the services provided and to improve them.
I wrote to VOSA. No answer. :wtf:
My 07 Leon FR TDI 53k broke down yesterday. Car cut out on the motorway at 80 MPH. Did well not to get wiped out by a truck as I limped onto the hard shoulder!
Sounded to me like an injector after reading some stuff on here yesterday. AA were clueless, no fault code found on his comms. I spent a few hours reading through other members experiences last night and decided to get the car towed to my local seat dealer (barlows in wolverhampton). They called me this afternoon and it turns out its injector number 4. The loom is knackered to so after diagnostics the bill is getting close to a grand! Thankfully despite the fact the car is over 12 months out of warranty, seat are agreeing to pay for the lot!
If your determined to get seat to foot the bill id reccomend you lay it on thick! tell them your car broke down at speed. Making an emergency stop with no brake assistance and power steering on a motorway is frightening! Guy at barlows told me that customer service wont cough up if your car hasnt got much main dealer service history. Mine has part main dealer, part local specialist (midland vw - very good btw)
Overall im quite suprised that seat coughed up so easily. Im also impressed by the level of service i've received so far. This aside, its not acceptable for this kind of problem to arise on car of its age or mileage. Im a VAG guy through and through but this has opened my eyes a little bit.
Hi marky_b. I`m also a VAG guy. I never had such problems with older VAG cars. My car also broke down at speed on the highway. 120-130 km/h. My last 2 maintenance services were made at a private garage. The others, only Seat Dealers.
Hi, I have red your post on INJECTORS and I am really interested in how did you manage to get them fixed for free?
What did you tell to SEAT center? Where do you live?
Since i am living in Lithuania and SEAT is not that popular here, so it's a problem to find someone with the same bad experience...
I have #4 and #1 injectors broken, and #2,#3 demaged :D
Not so good, as it costs 2k for new ones :D
This thread has saved me a grand. thanks. My car is currently with and independant garage who collected it on Tuesday night. He reckons it is the Injector and after reading the forum i had came to the decision that im going to have to pay a grand to fix an 06 leon 170 fr with 45k on the clock. I decided to phone SEAT an hour ago and they have booked me into my local SEAT dealership and will pay all costs under there goodwill process. I asked if this was a common fault and was told no(obviously a lie). I was told the engine parts are meant to last for life and thats why they will cover all costs. Its my bday aswell today so think i will go and get drunk
Hi,
I wondered if anyone on here who had their injectors fail had any non-standard modifications done to their cars at any point before the failure?
So for example have any of you guys had a ECU Re-map for increased BHP or things like uprated Koni/Eibach suspension etc.
I'm basically just interested if SEAT UK would still pay you the 100% cost of the Injector repairs if they knew you had any modifications like Re-Map or suspension etc?
My FR170 57 Reg with 29k miles hasn't yet had the injectors fail.. (yet!)
And I do have a full SEAT Service history, but I am considering uprating my suspension and getting a re-map soon... so i'm now a little concerned as to weather to go ahead with these upgrades or not.
Any answers would be much appreciated guys! Thanks.
AndrewJB
11-06-2011, 16:24
According to a Post on Briskoda
VOSA Have announced that VAG Have accepted this as a Fault and all dealers have now been issued s bulletin to accept full responsibility?
Ask Techie
Hey LukeH, if your injectors do pack up seat customer service won't want to know if your cars modded. Guy I spoke to at my local dealer told me it gives the impression the cars had a hard life or been driven hard. Any big mods just gives seat the leverage to put the blame back on you as the cars been fettled with. Their Diagnostics should show your remap to, so be warned. Remap on this engine causes huge DPF problems anyway which is why I decided against a map. Mines completely standard other than a set of bbs ch's so there was no argument about me contributing to the failure.
Stealthy
11-06-2011, 20:47
According to a Post on Briskoda
VOSA Have announced that VAG Have accepted this as a Fault and all dealers have now been issued s bulletin to accept full responsibility?
Ask Techie
Link please?
Are you sure? Do you have a letter, answer, link, something?
Hi Marky_b, yeah I guess it makes sense that they wouldn't be keen on any engine mods such as re-maps. I will most probably just stick to the suspension upgrade to begin with then just to improve the ride quality & put any plans for a re-map on hold.
Cheers
AndrewJB
12-06-2011, 18:39
Ask Techie he will know full details
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offitmassive
12-06-2011, 18:48
hi guys after having injector no 3 go on my fr paid just under £800 for injector & loom to be replaced after one call to seat uk they agreed to reimburse £645 plus replace remaining 3 injectors, since the work was done the engine speed seems to vary when ideling (sometimes quite noisy) has anybody else had this experience or have any idea what might be the cause.
Does it sound like a missfire??
offitmassive
12-06-2011, 18:53
Are you sure? Do you have a letter, answer, link, something?
a service bulletin is completely private, if you manage to get info, it'l be cuz u know a friend of a friend etc, there will be NO link confirming this, and you probably wont even know it exists,
Having just bought an FR so lets hope it's true.
If service number 6 of 7 was carried out at an independent, with the other 6 main dealer, and an injector went, would Seat UK cough up?
Jim
Bookerman
14-06-2011, 17:16
Yes, I have 4 services at main dealer then 4 at independent and they payed mine.
Cheers - that makes me feel slightly better.
Bookerman
14-06-2011, 17:38
Sorry should have said I have all receipts from my services and always asked that the service was carried out in line with what SEAT would do on that particular service. They did ask for copies of everything before approving it.
AndrewJB
14-06-2011, 18:53
From Briskoda
VOSA update, VAG have agreed to replace failed injectors for free. They will only cover the part cost, and you should be able to push for all 4 to be replaced if you push with the dealers.
There is a further meeting happening sometime in the next weeks between VOSA and VAG to iron out the fact that replacing AFTER failure does not solve the safety issue, and whether money can be claimed back for all who had to pay to get this done in the first place.
And From Tech1e
Dealers have a bulletin with instructions on how to claim injectors now and what is allowed etc.
Excellent news - especially with me just buying an FR.
I just wanted to chime in to say my 56 TDI FR Leon with 39,000 miles on the clock, cut out on me at 90 mph motorway. Before the wheels stop turning I knew an injector had failed!
After reading this thread again I contacted Seat UK and interestingly they weren't very forthcoming till I started talking about the safety aspects and the way the brakes on power steering stop working. Immediately they change their tune and started talking about goodwill! Happily they have agreed to replace the broken injector and the wiring loom at no charge. The car is back with me now and is running just as sweet as ever.
Seat UK did say to me that is now their policy not to change all the injectors. They claim now the wiring loom has been replaced the other injectors should no longer fail.
Thanks must go to everyone this thread who has shared their information, because it's only as a result of their time than I saved around the thousand pounds…..Don't you love the Internet sometimes?
Stealthy
16-06-2011, 08:29
I assume that was a German motorway Sieze? *cough* - or perhaps a private one? :)
Taking my mum out for the day, travelling at 70mph in the fast lane and my FR has just 'died' on me. I can now see just how bad it is when this happens, car just slows immediately, cars behind have to take drastic action and I have to pull in to the side.
Rang Seat from the car and all they said was to take the car to the dealer who would inspect the fault and then contact them.
The dealer did not seem bothered about what could have happened and said I had to take my service book in before they would do anything.
What happens next, the car is 4 years old in August but has had 6 main dealer services on a lease maintainence program but is now out of warranty.
If I changed the wiring loom as a precaution, will it stop the injectors going?
debi5121
24-06-2011, 18:41
hi guys after having injector no 3 go on my fr paid just under £800 for injector & loom to be replaced after one call to seat uk they agreed to reimburse £645 plus replace remaining 3 injectors, since the work was done the engine speed seems to vary when ideling (sometimes quite noisy) has anybody else had this experience or have any idea what might be the cause.
Injector 3 went on my Leon FR and since having that replaced my engine speed varies too, and can be quite noisy! I have no idea, my husband thinks I just trying to find fault now its been fixed......
Anyway I have sent a letter to Seat UK to see if they will reimburse the difference to what I paid and what I managed to claim back from the garage I bought the car from (only owned the car 5 weeks when injector went), and also to replace the other 3 injectors. I have just arrived home to an answerphone message from them to say my case is being looked at and I will receive a letter within 7 days with their decision....fingers crossed.
If they don't then I have lost faith in the Seat brand completely as they must know by now that this is a recurring problem!!!
Bookerman
24-06-2011, 19:11
Well I caved today and have decided to opt back into our company car scheme after I had an injector go last month. One injector changed and the loom but still fearful for the other 3. While SEAT payed the bill the my minds filled with what else could go wrong and how much it will cost. So I will probably have it for another couple of months before selling.
Facebook page started. We need members, posts, experiences and thoughts. The bigger we can collectively make this, the better chance of making the manufacturers take the situation seriously. Please click on the link and "like" - we need numbers!
http://www.facebook.com/pages/VW-AUDI-Skoda-Seat-Pd170-TDI-Injector-Failure/156033921135623
Update ::
Seat have confirmed that they will offer 100% goodwill on the repair. The dealer said they would replace one injector but did not know about the wiring loom !!!!
I rang Seat customer services who were very nice and they said they would look in to replacing all four of the injectors as it is a serious problem and is a safety issue.
Either way it is being repaired so that is something.
When I spoke to another Seat dealer they said that they have been informed that all cars that have a problem are being repaired if they are under 5 years old.
Hope this is of any help to others.
can someone please tell me where i can buy a set of leon cupra R injectors please
AndrewJB
29-06-2011, 07:03
can someone please tell me where i can buy a set of leon cupra R injectors please
Wrong section make you want MK1 Section
If it is a MK2 LCR and it needs new injectors already then you need to take it back on warranty
well i have a mk3 ibiza cupra, and need lcr injectors, but cant find them anywhere, and i cant find any conversations on here about where i can get them, can u spread any light buddie?
AndrewJB
29-06-2011, 18:45
Dave @ SERE motors has a section on here hes a SEAT Parts dealer from Ireland who offers excellent prices id ask him first
spacedmonkeys
29-06-2011, 19:21
Got a call out of the blue from SEAT customer service regarding my injector fail in june 2010.
They have told me to book the car in to local dealership, who will replace the remaining injectors, and they will refund the amount i paid out on the original failed injector. I did mention that the failed one was probably replaced with the "old" part, and what would they do about that...they might replace it if indeed it is an old part....
A very nice and unexpected phonecall to end the day at work...might get the full £700 back. :D :D
I also asked whether this was in relation to the case I submitted to VOSA and they said it was. So a worthwhile exercise!
Can you get them replaced if they have never gone?
Concern is I have just got an FR, I have spoken to previous owner and they haven't gone since he had it from 3 months old and it's now 4.5yrs old with 30k on it. I have a little 4yr old girl and do a lot of miles per year.
Seat have instructed the garage where my car is to replace all four injectors and the wiring loom so that is a major relief, would not want to have to try and find the money for that bill !!
Well done Seat.