Hi all
has anyone ever had their Seat digital service record updated after having the car serviced at an Independant?
has anyone ever had their Seat digital service record updated after having the car serviced at an Independant?
You cant, the digital one is only for seat approved dealers. You will just have to keep invoices etc for your records.
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My local indepant specialist in Derby can do it. They've paid for access as approved specialists.
no specialist is "approved" basically they have paid for ODIS etc.
Its amazing because I would trust a well know indie better than most dealers.If you get your car serviced anywhere using genuine parts and proof then its "approved" but if your engine blows the first thing they will say is its due to outside interference. Exactly the same as any other manufacturer.
Its amazing because I would trust a well know indie better than most dealers.
my wifes Audi went in for a service at Audi in March and in the health check video they send out they say they re do all tyres pressures etc etc. the pressures were set to 33psi....the pressures should have been 38psi according to the sticker on the door. cant even get basics right.
Interesting all these variances. Audi role us to run the tyres to 1.6mm (legal limit) as that's what the tyres are designed to. I did read a statement from Michelin saying that don't fear about running tyres to the legal limitMy brother's wife took her Mazda to the dealer last week and they advised changing her front tyres which are on 4mil. £136 a tyre as well for a 16" Dunlop. Thankfully she had the sense to say no.
Its amazing because I would trust a well know indie better than most dealers.
Service advisors are pushed to sell everything! Its horrible. I have worked in aftersales in the main dealers across the vag brands and they are all the same. Managers push you to upsell everything that is highlighted on the visual health checks done by the technicians. So a tyre on 4m will be an amber item. Doesnt mean it needs doing/replacement straight away but to keep an eye on and to make customers aware. As more and more service advisors are paid on upsell they will try to sell you a tyre or 2. Last place i worked at every premium tyre you sold got you a tenner! Doesnt sound a lot but a service advisor can see 10-15 customers a day or more depending on dealership size. Over the month u could easily make £300+ just in tyre bonus nevermind the rest of the upsell like ac service, bfc etc etc. Its all scandalous imo, but as a business they want to maximise everything.
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On collection he told me that they had also carried out a free multi-point safety check and that , rather worryingly, I would need new rear brake pads "soon". When asked to define "soon", he grudgingly admitted that it was probably within the next 8-10,000 miles.
I know a guy who was a Master Technician for Vauxhall. He says exactly the same thing. Dealer mechanics don't even get the time to do the job thoroughly, it's all about getting it done quickly so you make more money. His advice was that a good independent will do much better job.
The first time I encountered a digital service record was on a Mazda. There was no service book to get stamped, it was all in the Big Brother Mazda computer. I asked if it was possible to get work done by independent garages added to that record and they said no.
I started just keeping receipts and made up my own service log. I included not just servicing but a record of faults, repairs, MPG and included a list of consumables like bulbs and wipers so that it's a one-stop document for looking after your car. It worked so well I've done it ever since and buyers are totally happy with it. They can see that the car is carefully maintained and are not at all phased by the absence of the digital record.
I can send a copy of a record to anyone who wants to see what I mean or use it as a template? It's pretty simple.
Can I have a copy of your template please?
this wasnt an Audi Q3 was it? my wifes was in for a recall 2 weeks agoIt happened to me recently; not with a VW group car but one of the other "upmarket" German brands. Took it in for a recall ( or "technical enhancement" as the service bod insisted on calling it ). On collection he told me that they had also carried out a free multi-point safety check and that , rather worryingly, I would need new rear brake pads "soon". When asked to define "soon", he grudgingly admitted that it was probably within the next 8-10,000 miles. That being the case, I asked him if they would care to remind me again in 12-14 months time.
This is why my cars always go to my friendly local indy and never go to the franchise dealers if I can get away with it.