pinch

Been trying to get it off for hours, Just cant undo it to get the strut out, The other end just keeps on spinning and cant grip it enuff to stop it, Any ideas?

Occasionally (say weekly) when I close my drivers window I find that the anti-pinch safety feature kicks in and the window drops to the bottom. I did a VAG-COM scan of my car and it showed a fault: Address 42: Door Elect, Driver Labels: 1K0-959-701-MAX2.LBL Part No: 1T0 959 701...