I had misfortune to use Arnold Clark for service a couple of months ago, they phoned at time and said that due to being 3 yrs old brake fluid should be changed.
I asked them to do it, if their online booking was any good I would have requested it anyway.
Got car back and locking wheel nut key was missing, I was told it wasn't possible due to their QA check system. Turned out a separate mechanic did the fluid change and although car was checked after service it hadn't been rechecked. The service manager was very apologetic and dropped it off at my home.
Today whilst checking oil level I noticed the brake fluid cap was missing, found it on the plastic scuttle panel.
It looks like I've had no cap on brake fluid since the service 9 weeks ago. Not impressed.
However, the car was MOT'd at a different garage 4 weeks ago and it passed. Wouldn't they check condition of master cylinder and have spotted that cap was off?
Will be phoning AC tomorrow as think fluid needs re-changing.
I asked them to do it, if their online booking was any good I would have requested it anyway.
Got car back and locking wheel nut key was missing, I was told it wasn't possible due to their QA check system. Turned out a separate mechanic did the fluid change and although car was checked after service it hadn't been rechecked. The service manager was very apologetic and dropped it off at my home.
Today whilst checking oil level I noticed the brake fluid cap was missing, found it on the plastic scuttle panel.
It looks like I've had no cap on brake fluid since the service 9 weeks ago. Not impressed.
However, the car was MOT'd at a different garage 4 weeks ago and it passed. Wouldn't they check condition of master cylinder and have spotted that cap was off?
Will be phoning AC tomorrow as think fluid needs re-changing.