Dear Support,
I am currently unable to access the Seatcupra site from my home ADSL connection. However from my NHS N3 link at work, all is normal. Could I enquire if your firewall is blocking my IP Address. This problem has occurred in the past and only happens when I had in excess of 20 Internet Explorer pages to the Seatcupra site.
I enclose a tracert:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
tracert www.seatcupra.net
Tracing route to www.seatcupra.net [87.117.193.46]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 2 26 ms 23 ms 24 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 23 ms 21 ms 21 ms ge0-0-0-504.pte-gw1.plus.net [84.92.4.89]
4 22 ms 22 ms 21 ms vl22.pte-gw1.plus.net [212.159.4.11]
5 21 ms 24 ms 28 ms ge0-1.lonap.lon.rapidswitch.com [193.203.5.86]
6 22 ms 25 ms 21 ms ge-2-21_22.kit.sov.lon.rapidswitch.com [87.117.2
14.26]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * ^C
DNS is working normally for forward and reverse look ups and other website access is unaffected. My Seatcupra username is kwan88.
Regards,
Koi.
I am currently unable to access the Seatcupra site from my home ADSL connection. However from my NHS N3 link at work, all is normal. Could I enquire if your firewall is blocking my IP Address. This problem has occurred in the past and only happens when I had in excess of 20 Internet Explorer pages to the Seatcupra site.
I enclose a tracert:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
tracert www.seatcupra.net
Tracing route to www.seatcupra.net [87.117.193.46]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 2 26 ms 23 ms 24 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 23 ms 21 ms 21 ms ge0-0-0-504.pte-gw1.plus.net [84.92.4.89]
4 22 ms 22 ms 21 ms vl22.pte-gw1.plus.net [212.159.4.11]
5 21 ms 24 ms 28 ms ge0-1.lonap.lon.rapidswitch.com [193.203.5.86]
6 22 ms 25 ms 21 ms ge-2-21_22.kit.sov.lon.rapidswitch.com [87.117.2
14.26]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * ^C
DNS is working normally for forward and reverse look ups and other website access is unaffected. My Seatcupra username is kwan88.
Regards,
Koi.