Possibly an unfair question Scrogg, and I don’t want to put you on the spot so please feel free to say if you’d rather not answer. I won’t be offended
But, if it is a genuine mis-build (or, I guess, even a dealer error), in your experience is the offer of a £250 goodwill gesture a fair one? I’m inclined to think yes, though perhaps a bit on the low side. Hence my thought that it’d be better for me, and cheaper for them, to ‘give’ me one of the other options I’ve selected rather than the £250 in cash. Appreciate your thoughts!