I know this is an old thread but i found this forum because i was searxhing for solution. I found a way thag work for my leon mk3. Basically i use voie control. Then say "navagation annoucement off" so it turns off again, the back to on. That seems to reboot the voice. Hope this helps.
Also was having this problem, turns out that on the route selection screen just after pressing start navigation there is a face icon in the top left of the screen. Pressing this will toggle the voice output it seems.
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