Search results for query: telematics

It's an old problem that should have been sorted years ago. You end up with your telematics box reprogrammed or replaced and the infotainment software probably updated. Effected all the Vag 2020-22 cars more or less. Popping on the SOS. Many theories but just defective software / firmware. Vag...

...looking at things the moment it happens. By the way, you said that the dealer had tried to update the infotainment unit but the problem may not be there. I'd suspect that the telematics unit started to show signs of failing, with those intermittent problems. Sent from my 23113RKC6G using...

love to know how it went if you did take it back into the dealership to get fixed especially what they did to rectify it.

That seems to be the common thing that everyone is saying regarding the SOS module. So even if the infotainment system is updated without the SOS, does this still cause the popping sounds? I'll be mentioning this to them when it's back. Thanks for the response.

It's likely your car has a tonne of outstanding updates One will be for the infotainment system and the other will be for the telematics control module. Combined, they should help prevent this from happening

...available through mobile app stores for the region. So there is no possible data connection for the SIM card that already installed in the telematics unit, and user profile selection is disabled in the unit, I believe. I already know about the internet radio and over-the-air firmware updates...

Sounds like the old telematics box issue but that suppose to be sorted. Did you try the trusty reboot of the infotainment unit. Long hold on the on / off switch till the splash screen reappears. That's the normal one you do if the infotainment system is playing up. Probably isn't that thou...

Control units protected by SFD 03 - Brake electronics 09 - Central electrics 15 - Airbag 16 - Steering wheel electronics 17 - Control panel insert 19 - Diagnostic interface 23 - Brake booster 51 - Electric drive 5F - Information electronics 75 - Telematics all information without guarantee

Is this something I can do myself or how do I do this? I've read here that I can update my nav system with USB c directly in the outlet and boot the update page. I'm just not sure what files to update the infotainment system with if I could update the system myself.

That's you telematics box that needed doing which causes the pinging. May be the infotainment software got updated which fixed it, then updated again. But according to @East Yorkshire Retrofits who are the experts the telematic box is what needs to be swapped out. The steering wheel thingy I've...

It's the telematics module that needs changing and software updates. The telematics module was faulty on all VAG cars from about 2020 on. Should be free. If it's a new fault may not be. There is a load of twaddle on the boards about connect services and maximum protection. Don't. You won't get...

The Ateca is indeed fantastic but it's probably the telematics module and firmware. The early fault which it took a time to fix and Seat was at the end of the queue in the Vag group it was the telematics module. The previous owner was probably making do and not getting it fixed. It got around...

What control module(s) were updated? It'll either have been the telematics module, the infotainment control module or both. I'd be surprised if either of those could cause a start stop error. Have you had the battery tested?

Thanks for sharing that thread, does seem to be mentioning the steering wheel and Telematics as another potential fix which I'll keep in my back pocket if this doesn't work. Luckily im still in the 60 day warranty, and I also purchased a 2 year autocare warranty which will keep me covered

...for the dealer network. You might find a diagram and text of the antenna control unit... think that might also go under the name of the telematics box. The latter is the one that @East Yorkshire Retrofits identifies that needs the firmware update to stop the emergency call going off. It all...

How can I do these updates ? i need to do them myself as I live in Algeria and we do not have any VAG dealer The car is imported from France in 2021.

...model (part number) of the unit to see if it supports navigation and the presence of required hardware (a GPS receiver antenna or a telematics unit). Then it can be decided whether you would be able to do it yourself or you would need a retrofitter service to do it for you locally or...

Good to know and thanks for the information. I'm I correct that my only option now is to take this car to the SEAT dealer to fix? Yeah the navigation database issue makes sense as it really didn't know where I was on the road until I disabled the Bluetooth to just only use the phone for GPS and...

...use the internet connection over my phone's hotspot, or it was set up only to use the car's own data connection over the SIM card in the telematics unit, which would of course require a Cupra Connect service subscription. And as you mentioned, I know that I would need to use a retrofitter's...

In that case, it's likely you have a telematics update outstanding (amongst many other updates)