Model Year 21/22 Buying Extended warranty

[ROM4443]

Purchased my Formentor 3 months ago and now wanting Extended Warranty. Before buying I’ve a couple questions which no one from Seat/Cupra can answer for some reason. I’ve been in contact with the actual Extended Warranty team, sales team, had a live chat and tried to contact the service team (in which I always get disconnected). My Cupra has gone over the 40k recommended for the DSG service (not while in my ownership) so I’m wondering if I get this service done now & also if I get all future regular yearly services at my local garage will I be covered in my extended warranty if anything happens afterwards? I don’t want them to use me not using the main dealers as an excuse to not cover. Either way no one will give me a yes or no unfortunately, very frustrating

 

[DaveSmith]

40k for a DSG service? I had an oil service at 1 year old just recently. I asked the service interval for the DSG and was told it was 80k. So what gives? They didn't know the service interval for the Haldex system.

 

[ROM4443]

Yeah I was told 40k, I have a VW Tiguan too which was also 40k so haven’t really doubted the information… seems to me like no one working there can provide a straight answer, if even provide one. Not ideal

 

[Seastormer]

40k for a DSG service? I had an oil service at 1 year old just recently. I asked the service interval for the DSG and was told it was 80k. So what gives? They didn't know the service interval for the Haldex system.

I have the Leon 300 and the DSG interval for that is 40k and the Diff (Haldex) interval is every 3 years, so I imagine yours would be the same. Sounds like you have a rubbish dealer if they don't know that kind of info. I have just had my 3 year service/MOT and the Diff oil was changed along with brake fluid on top of the normal minor service for my Leon 300.