Apologies if I'm mentioned this before and for the fact that this question will be somewhat vague. (If I have posted this before, please point me in that direction because there might be a solution I've not read!)
I've had a Leon PHEV from new for 6 months and I've never had the issue I'm going to try and describe. My wife and I do roughly the same number of trips but she does more miles. This has apparently happenedto her dozens of times. I've never seen it as it happens, only afterwards.
We have a short driveway which is on a slight incline downwards towards the road. Mibbe 10 degrees or there abouts. We park the car facing the house.
Not every time, but quite frequently my wife will start the engine, put it in reverse and move her foot off the brake. The car will go back mibbe a metre then stop and go out of gear. She will get a message about roll-away protection and it'll tell her to do something like put her foot on the brake, put it in neutral and engage the parking brake do de-activate it. Not sure exactly of the order of this. She does this and whatever it is doesn't disengage so when she puts it in reverse then releases the brakes the car shifts into neutral and she gets the message again. Eventually, after another few attempts to do whatever it's asking, it goes back into normal and she can select reverse and leave. One time she said it came back on again when she then put it into drive, but that wasn't here so I don't know if there's was any incline.
We can't work out what she's doing differently from me because I've never had the issue. This is a bit difficult to analyse because you are usually on autopilot when you get in the car - you're not paying the slightest attention to exactly what you're doing as it's almost muscle memory. Can't find much online or in the manual that explains this behaviour.
Anyone any ideas what is making this happen? If it's not something that she's actually doing, is there a setting that would affect this that's profile specific? She's not incompetent, this is her first DSG but it's not her first automatic and not even her first PHEV.
I've had a Leon PHEV from new for 6 months and I've never had the issue I'm going to try and describe. My wife and I do roughly the same number of trips but she does more miles. This has apparently happenedto her dozens of times. I've never seen it as it happens, only afterwards.
We have a short driveway which is on a slight incline downwards towards the road. Mibbe 10 degrees or there abouts. We park the car facing the house.
Not every time, but quite frequently my wife will start the engine, put it in reverse and move her foot off the brake. The car will go back mibbe a metre then stop and go out of gear. She will get a message about roll-away protection and it'll tell her to do something like put her foot on the brake, put it in neutral and engage the parking brake do de-activate it. Not sure exactly of the order of this. She does this and whatever it is doesn't disengage so when she puts it in reverse then releases the brakes the car shifts into neutral and she gets the message again. Eventually, after another few attempts to do whatever it's asking, it goes back into normal and she can select reverse and leave. One time she said it came back on again when she then put it into drive, but that wasn't here so I don't know if there's was any incline.
We can't work out what she's doing differently from me because I've never had the issue. This is a bit difficult to analyse because you are usually on autopilot when you get in the car - you're not paying the slightest attention to exactly what you're doing as it's almost muscle memory. Can't find much online or in the manual that explains this behaviour.
Anyone any ideas what is making this happen? If it's not something that she's actually doing, is there a setting that would affect this that's profile specific? She's not incompetent, this is her first DSG but it's not her first automatic and not even her first PHEV.
