seat leicester

[turbopower]

bought a seat leon 1.8t on an "x" plate about three months ago- after three days noticed the turbo had stopped boosting so rang the garage i bought it from in derby (not a seat garage) they payed for me to take it to seat in leicester where i live. every time i got it back with in 2 days it was playing up. 2 1/2 months later and a visit to seat every weekend the garage i bought it from took the car to seat in derby and replaced the part that was broken straight away (a control valve i think they said it was) been told it was a common proble so why couldn't leicester pick it up. they had replaced everything else but these valves including a bran new turbo

 

[foxes]

I dont think Francis Leicester are that bad,
I deal directly with their head technician & he suggests this & that..

He has told me that they only get paid for the first 2 hrs of a warrantee job, so i guess they avoid most jobs/requests??

Mind you they are a bunch of toss pots inside!!
The receptionist told me to write my faults down,(couldn't do it himself) then the technician told me he never got the copy!! (Glad i spoke to the Tech)

Listers Coventry fair better but only just. Still useless

 

[C11PRA DC]

Hang on mate! Did'nt you say you work for the Honda Franchise of the Francis Group in Mountsorrel, Leicester (See contact email address in this link:!! http://www.seatcupra.net/forums/showthread.php?t=112255 )

Busted!!!!!

 

[Undezcupra]

lol its not busted mate, i work for honda not seat, they know how i feel

 

[Undezcupra]

and i openly agree that Listers in coventry are far more helpfull

 

[ZBOYD]

Keep your comments constructive, ranting and making accusations land us in hot water, and we don't have expensive solicitors to fall back on when people open their gobs before engaging the brain!!

 

[foxes]

lol its not busted mate, i work for honda not seat, they know how i feel

Mountsorrel Honda branch?

Did you work at the SEAT dealership in Leicester at anytime?

 

[C11PRA DC]

I've always found the parts department and the technicians I've delt to be very helpfull!

Not so sure about the current sales team though!

IMO it just it doesn't seem to clever to openly start slagging off the company you work for!

 

[Undezcupra]

Mountsorrel Honda branch?

Did you work at the SEAT dealership in Leicester at anytime?

nope never mate

 

[Undezcupra]

I've always found the parts department and the technicians I've delt to be very helpfull!

Not so sure about the current sales team though!

IMO it just it doesn't seem to clever to openly start slagging off the company you work for!

mate this isnt the 1st time, guess its just my experiences, i have never and will never work for seat in leicester

 

[C11PRA DC]

mate this isnt the 1st time, guess its just my experiences, i have never and will never work for seat in leicester

Are they not the same group of companies, with the one registered Head Office, Board of Directors and MD?

http://www.francismotorgroup.co.uk/details.asp?key=C4196|0|57513975436713|p|1397|0&parentkey=C4196|0|57513975436713|p|1397|0

 

[Undezcupra]

well done

 

[Johnsey]

Speak to John Kenny the gaffer at Francis Seat about your issues. I have always found him to be approachable and he has a high regard for customer service and satisfaction.