hi recently bought a cupra leon vz3 from them supposed to have had a rac i believe 72 point check never recieved any paper work to confirm . had to take some items off my previous cupra as were missing off the new car , had to have a part replaced which was damaged by there valeters which took them 5 months to pay the bill after they had told me it had been payed , only found out it hadn't when i recieved a final demand saying they were commencing county court proccedings to recover the outstanding amount . They also sold me a wheel damage repair policy which i have had to claim on have been told by repair tech due to the stain colour used by cupra they can;t repair the damage so thats another £325 gone down the drain will never buy from them again
Thank you for raising your concerns with our CUPRA Oldham dealership. Unfortunately, we are unable to identify your customer journey - could you please email [email protected] with some additional details including your name, vehicle registration and your concerns.
Once the team has this information, they’ll be able to look into this further and get back to you.
Many thanks,
Sharon.