Bought a used car in May and am now having issues with it smoking and losing oil
Its a 2019 2.0 TSI 190bhp engine and only covered 45600 miles when I collected it. car has now just ticked over 47000 so not a great amount of use.
The car sat unused for a month as I still had my company car but once I started using it all seemed great.
A week or so ago I was stuck in a long traffic queue and the car was idling for quite a while. When I pulled off there was quite a large plume of blue/grey smoke from the exhaust. I've since been monitoring it and if its left idling or in traffic then when you pull away its chucking out smoke.
The engine oil level seems to have dropped quite a bit too and I've had to top it up a bit.
It runs okish, the cooling fans are on quite often but apparently that is common with this engine as it has a GPF?? and sometimes it feels down on power. MPG isnt that great either to be honest.
I also drove it for the first time in the dark the other day and noticed that one of the headlights isn't self leveling when the car is turned on so potentially a headlight motor has gone too.
As I'm in the first 6 months of ownership I guess I need to contact the supplying garage who were a car supermarket in Bury Manchester.
What is the liability here under the SOGA? Am I right in that I have to give them one attempt to fix it and if they cant they have to refund, minus a sum for usage?
Ive spent a bit of money on things like new tyres, wipers and floor mats but does that matter?
Any help or pointers would be great.
Its a 2019 2.0 TSI 190bhp engine and only covered 45600 miles when I collected it. car has now just ticked over 47000 so not a great amount of use.
The car sat unused for a month as I still had my company car but once I started using it all seemed great.
A week or so ago I was stuck in a long traffic queue and the car was idling for quite a while. When I pulled off there was quite a large plume of blue/grey smoke from the exhaust. I've since been monitoring it and if its left idling or in traffic then when you pull away its chucking out smoke.
The engine oil level seems to have dropped quite a bit too and I've had to top it up a bit.
It runs okish, the cooling fans are on quite often but apparently that is common with this engine as it has a GPF?? and sometimes it feels down on power. MPG isnt that great either to be honest.
I also drove it for the first time in the dark the other day and noticed that one of the headlights isn't self leveling when the car is turned on so potentially a headlight motor has gone too.
As I'm in the first 6 months of ownership I guess I need to contact the supplying garage who were a car supermarket in Bury Manchester.
What is the liability here under the SOGA? Am I right in that I have to give them one attempt to fix it and if they cant they have to refund, minus a sum for usage?
Ive spent a bit of money on things like new tyres, wipers and floor mats but does that matter?
Any help or pointers would be great.
