Model Year 25/26 Android Auto lost connection to my phone

[Steve-Formentor]

Driving to an emergency vet in the early hours of this morning with my very poorly cat , needed my phone for satnav and it decided not to connect for the very first time, s*ds law. Tried re-connecting this morning but no go, I get the confirmation pin on phone and infotainment screen but still doesn't connect after confirming. Anyone had this issue and found a fix? Phone is a Samsung s24. Update - had to unpair and re-pair to get it working, have software version 2768, anyone had this issue and found a preventative fix?

 

[James_R]

I have a new Tiguan also on 2768 and use an S25, I'd say that it fails to initially connect a good 75% of the time. I have to reset the infotainment system to get it to pair.

 

[Steve-Formentor]

I have a new Tiguan also on 2768 and use an S25, I'd say that it fails to initially connect a good 75% of the time. I have to reset the infotainment system to get it to pair.

Thanks, so not alone, seems VAG still haven't addressed all of the infotainment issues. Another minor niggle to add to the list.

 

[MATT RILEY]

Had this on my new Pixel 11 pro 3 times now, phone on off cures it but didn't happen ever on the pixel 10 pro? Mines a older format or on sw 1989.