Agree, it is a strange situation. Clean lines of a switch-less, button-less interior is a very good example of form over function and IMHO is not only a driver distraction, but is dangerous. Fortunately, VAG seem to have bowed to customer demand and clicky switches as
@Tell has called them earlier in this discussion topic are coming back!

On the few occasions I’ve used the touchscreen in my non-VAG car whilst on the move, I found it quite difficult (impossible?) to fully concentrate on the view ahead. Fortunately in my car, there are physical controls for the frequently used functions - e.g. HVAC, seat and steering wheel heating that I can operate by touch alone without diverting my eyes from the road ahead. I can - and have - also permanently switch off the nannying aids such as lane assist; the car remembers my preferences and they stay switched off so no need to go through the “pre-flight checks” at the start of each journey.