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What bluetooth do you have? Is it in your head unit (RNS315, RNS510, etc.) or SEAT's regular one which works with the MFD display? If it's the latter, check under the passenger seat and you'll find the Bluetooth unit, just unplug and replug the cable and it should be resetted.
Here's a video:
http://www.youtube.com/watch?v=E8NwMEDqCRM
It's fairly easy.
do any buttons at all work on your steering wheel?
Can anyone tell me where the Bluetooth box is on a facelift fr please