Cupra mobile connection - not available

slamka33

Active Member
Dec 6, 2014
293
2
Over the last week my car says me it's disconnected from mobile internet. When I restart mobile data connection (eSIM) in Settings, feedback is "Service not available".
Via app the last status of my Cupra is a week old (position on map, status of doors, etc, nothing is actual).
Any idea what to do, how to do?
Car is only 4 months old, mobile data connection should be alive during first year of activation (performed on the day when handed over to me from the dealer).
 

spembo

Active Member
Jun 4, 2022
56
10
I had similar on Seat and logging in as myself sorted it. Can’t remember if I had to logout first or was already logged out.
 

slamka33

Active Member
Dec 6, 2014
293
2
Thank you for hint. Today morning I wanted to do that, but realized mobile connection is ON again!
It recovers by itself, I did not perform anything... Strange.. But ok, I know such connections works strangely.
 
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