Issues charging brand new Leon ST VZ

[ariekanarie]

Hi all. I've been enjoying my brand new Cupra Leon ST VZ PHEV. But been having charging issues from the get-go. What I do:

1. Plugin my home charger (U:Move) cable into the Leon.
2. The LED on the U:Move turns green, car has been detected.
3. I start the charging session on the U:Move
4. The LED on the U:Move turns blue, it's charging
5. The Cupra LED switches from white to green and the infotainment indicates it's charging.

So far so good. But the charging stops randomly every few minutes, without reaching the 80% charge (or even close). Sometimes the infotainment shows a 'resume' button. Resuming sometimes works, but again only for a short time. More often resuming is not possible. The LED on the Cupra turns red and the infotainment indicates ‘Error in charging system' (translated from Dutch...). The U:Move indicates 'no car found'. Asif something interrupted the communication between the charger and the Cupra.

Using the mode 2 'granny charge' cable or using a public charger has exactly the same issues.
That would point to a car issue and not so much a charger issue. I will make an appointment to have it checked out, but was wondering if anyone has seen this issue before?

Thanks!
Ron

 

[Loadmaster748]

Hard to tell whether it's the charging point/equipment or the car itself. It's a new car under warranty, I'd suggest taking the issue to the supplying dealer.

I'll need to be dragged kicking and screaming before I own a PHEV or EV!