The sales department here are USELESS. I went in after a quote for a Cupra R on a business lease back in July. The guy I spoke to said that it was to early to give me a quote as the price would more than likely change, and that he would get the business manager Julian to ring me within the next month with a quote. I explained that I was interested in ball park figures at this stage to see if it was a viable option so he said he would call the next day with a quote. Two days later I called back to ask about the quote, to be told the business manager was out and would call me back that day. Called them again the next day to be told that Julian was out and for ME call HIM back tomorrow!?!? I said no he can call me back and left my details again. I still haven't recieved that call!
I went in to Nidd Vale in Harrogate a couple of days later and they were Fantastic. I had the quote within minutes, and the car was ordered the next day. Never mind JCT, if you had bothered to call me back I would have ordered from you as you are round the corner from my office!
My advice would be, don't waste your time going into JCT Menston they don't want to waste their time selling cars, drive the extra 20 minutes to harrogate and go to Nidd Vale.