P*sstake stealer prices

[SRGTD]

I've just had my 11/2018 290 in for it 3rd service (£189) I've also been hit with a potential big bill...

Air Conditioning Inoperative. Fault stored for low gas pressure, requires air con service £139.00 VAT Inc.

Brake fluid change due £69.00 VAT Inc.

Coolant level was low, found leak from waterpump and thermostat area, will need further investigation - Requires rebooked.

Front diff oil change due - due every 3 years £98.61 VAT Inc.

NSR Tyre - Cut in tyre, down to cords - Only continentals available from supplier. £153.22 VAT Inc.

Rear pads - 20% life left - Discs lipped. £329.00 VAT Inc.

Not bad for a 3 year old car with only 25k on it

I'm sure the diff oil was due at 4 years? I have a matching spare tyre with 4mm on it so I will be putting that on and as for the brakes I'll be buying parts myself and have a local garage doing them!

The dreaded water pump issue was previously investigated during last service but no issue found. I've only ever topped it a little once.

A little miffed at it all.

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If you flagged up the issue with the water pump at the previous service when your car was under warranty, then it should be logged on the dealer’s system. The fact that the dealer ‘investigated‘ (what did they actually do when they investigated - it might have just been a quick visual check) last year and couldn’t find a fault doesn’t necessarily mean it was fault free last year - I’d be pushing for it to be fixed under warranty.

I’d also be getting a second opinion on the brakes; highlighting the need for replacement brakes seems to be a favourite money maker with VW dealers too - they’re often not as worn as the dealer states they are.

 

[martin j.]

Brakes are an easy money maker at all dealers, our service reception were always pushing brakes quoting % worn, if it takes 3 years to get to 50% worn they ain’t gonna wear out before the next service in 12 months pal, people often push at brakes or tyre wear, safety, safety, total nonsense, playing the fear card. Things people do for a little bonus.

 

[Peller]

Exactly what I was thinking. The coolant was near the minimum mark. I've never had the coolant check light come on. I topped it up with G13 last year (literally a quick pour)

I did check with them that the coolant inspection was logged with them and they did confirm it had. To be fair they did say just bring it in and they'll (look after me) with goodwill etc as it's only 2 weeks out of warranty.

I stated my idea of goodwill is F.O.C due to being an known issue and being previously flagged. My Sister's Ateca is in for the very same thing.

I've had a look at the rear discs and they don't seem that bad, I think a set of pads would suffice. It passed the MOT 2 weeks prior without comment on the condition of them.

My dealer is very reputable but at the end of the day I suppose they're trying to make as much cash as possible!

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[Woody_72]

If your brakes didn't even get an advisory at your MOT, they certainly shouldn't need replacing .

 

[SuperV8]

NSR Tyre - Cut in tyre, down to cords - Only continentals available from supplier. £153.22 VAT Inc.

Rear pads - 20% life left - Discs lipped. £329.00 VAT Inc.



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I would never buy tyres from a dealer, way over priced. Go on one of the many online tyres retailers and find the tyres you want to get a feeling of their cost - and add 15-20 for fitting.

For them to tell you there is 20% pad friction material remaining would indicate they also know the NEW thickness of the friction material, and have measured the remaining thickness with a digital caliper! I'm talking only friction material here - not total pad thickness including back plate and anti-noise shims, I assure you they haven't - and it's just a guess - look a bit worn, lets quote for some brakes and some easy money. Do your own measuring so you know how worn they are, or post a photo of the brakes.

Discs also have a wear limit marked on them which is easy to measure yourself with a cheap digital caliper and a couple of washers so your measuring the disc friction thickness - and NOT the lip of the disc.

 

[RUM4MO]

Years ago my Vauxhall dealer claimed that they could match/better any other local sources for VX recommended tyres, that was only after I had sourced them elsewhere, so I'd reckon that if you had turned up with proper tyres replacement prices, they would have matched that and not just charged you the "top" price, always the way with tyres, never ever accept the advertised price without having done your own leg work - otherwise you will get screwed either by paying over the odds or getting inferior tyres at a high price.

Rear brake bits, I'm of the opinion that some of these cars do seem to end up with accelerated pad and disc wear, my older daughter's May 2019 Leon Cupra's rear brakes look to be in the same condition as your ones, but really I would need to service them to see if everything is okay including remaining wear, before its year 3 service, as I'd reckon that she will get hit with these comments as service feedback.

A bit annoying that the coolant plastics warping/cracking is still an on going issue though!

 

[SRGTD]

I had a VW dealer quote me for new tyres a few years ago - I didn’t ask them to, so assumed their service department were on an up-selling sales drive to sell me a set at the usual dealer-inflated prices. I knew I‘d be needing new tyres within the next couple of months so had already done some research and told them what I could buy a set of (from memory) whatever the Michelin performance tyre was at the time.

They asked me if the price I’d found from my research included VAT and fitting (it did). They said there was no way they could match or beat that price .

 

[martin j.]

When in the dealer I added 35% to my wholesale tyre cost plus fitting, plus vat, pretty much standard in industry, have to say though I could often still cheaper than one well known firm beginning with a K.

 

[GlekkeMatrak]

So looking for a little advice here on some basic maintenance that Seat have told me needs to be done on my 18 Cupra 300, mostly for the utter ridiculous pricing i am looking at doing it myself so if anyone knows any pitfalls would be appreciated before i start ripping the car apart

Spark Plugs replacement - Seat want £189.. Get bent
Surely these are not too complicated but anyone got any recommendations for makes/types.

Brake fluid replacement - Seat again wants £189.. I presume there is nothing special just get some decent quality stuff and bleed through

Front disc corrosion. New disks £480!!! - to be honest it is not corroding where the pads interact with the disk so see no merit in this yet.

DSG gearbox oil change (no mention of filter in this but i assume there is one). - £189 (seeing a pattern here). Has anyone done this themselves is it tricky. I'm a little nervous of doing anything to that gearbox unless its straightforward as i can imagine eye watering bills if i get it wrong. but if its literally warm it up and undo a drain plug then refill sweet

Basically i don't have a grand to spoo ion the car just before Christmas,

Get yourself some NGK or Bosch spark plugs (wouldn't go for anything else tbh) for around £40.
Get yourself a pressure bleeder for easy working, poor in some ATE SL6 DOT4 (low viscosity, high wet boiling point), and change the brake fluid yourself for under £50.
IF the brakes need replacing: did my entire system (disks and pads all around, including fluid) for around £300.
Regarding the DSG: find yourself a local transmission specialist. He'll have more experience with DSG's than the average dealer mechanic, and they won't charge you the world for an oil change.

 

[rafletcher]

I do wonder why people with cars out of warranty go anywhere near a franchised dealer for service. In fact, if I hadn't got CupraCare on my Ateca I'd be considering not using the dealers at all, but I'm lucking in having 2 very good VAG independents near me, one of which regularly works on R8's and has access to update the elctronic service records.

This is pricing from one of them..

Brake fluid change: £54inc vat Haldex oil change: Gen1: £69inc vat. Gen 2 inc pump clean: £119 inc vat Haldex oil and filter: £119inc vat

Coolant change inc a system flush and using G13 coolant: £79 inc vat DSG oil and filter change: £189 inc vat

 

[RUM4MO]

When in the dealer I added 35% to my wholesale tyre cost plus fitting, plus vat, pretty much standard in industry, have to say though I could often still cheaper than one well known firm beginning with a K.

Actually, I have found that when checking tyre prices locally, the one beginning with K offers far better prices when enquiring online than at their front desk, though I've never ended up placing an order with them.

 

[RUM4MO]

I do wonder why people with cars out of warranty go anywhere near a franchised dealer for service. In fact, if I hadn't got CupraCare on my Ateca I'd be considering not using the dealers at all, but I'm lucking in having 2 very good VAG independents near me, one of which regularly works on R8's and has access to update the elctronic service records.

This is pricing from one of them..

Brake fluid change: £54inc vat Haldex oil change: Gen1: £69inc vat. Gen 2 inc pump clean: £119 inc vat Haldex oil and filter: £119inc vat

Coolant change inc a system flush and using G13 coolant: £79 inc vat DSG oil and filter change: £189 inc vat

G13 is now old hat, ie gone, G12evo premixed is all that is offered now officially, a bit annoying when you need to buy it in 1 litre bottles as a spare part, next volume up is maybe 20 litres - I've forgotten now. Replacing coolant in most modern engines requires a vac down and the ability to electric pump(s) to assist with final air bleeding, so not as easy as in the distant past when the old coolant is collected for disposal and new coolant conc is dumped in followed by water and the engine run for maybe 5 minutes with the coolant cap off. When I was looking for alternative suitable modern coolant, ie Glysantin G65,I could not find any UK suppliers of that or any aftermarket brands selling that stuff that is equivalent to G12 evo, so I bought from a VW main dealer and the 50% premixed G12evo coolant cost £7.13 per litre.

 

[70 Plate- Cupra 290]

I've just had my 11/2018 290 in for it 3rd service (£189) I've also been hit with a potential big bill...

Air Conditioning Inoperative. Fault stored for low gas pressure, requires air con service £139.00 VAT Inc.

Brake fluid change due £69.00 VAT Inc.

Coolant level was low, found leak from waterpump and thermostat area, will need further investigation - Requires rebooked.

Front diff oil change due - due every 3 years £98.61 VAT Inc.

NSR Tyre - Cut in tyre, down to cords - Only continentals available from supplier. £153.22 VAT Inc.

Rear pads - 20% life left - Discs lipped. £329.00 VAT Inc.

Not bad for a 3 year old car with only 25k on it

I'm sure the diff oil was due at 4 years? I have a matching spare tyre with 4mm on it so I will be putting that on and as for the brakes I'll be buying parts myself and have a local garage doing them!

The dreaded water pump issue was previously investigated during last service but no issue found. I've only ever topped it a little once.

A little miffed at it all.











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Expected for third year to be fair, But this is the reason i started leasing with 2 years contract, after this the maintenance starts getting costly.

 

[martin j.]

At Kia when a brake fluid change was due at service I applied a £12 charge over the standard cost, this covered 1litre of brake fluid, most of the job was done by machine and took minutes, a bit like air con, attach the machine and press start, go away and do another job, main cost is the air con gas but that’s dependent on how much gas is recovered before refilling. Jobs like this are easy money for dealers, once the cost of the machine is repayed of course.

 

[Alzak]

Expected for third year to be fair, But this is the reason i started leasing with 2 years contract, after this the maintenance starts getting costly.

Half of mentioned services are not expected tbh

Brakes rear needing replacement at 25k miles joke would probably last easily another 25k without even being mentioned on MOT.

Air con regassing is probably around £50 from air con specialist.

Brake fluid just do the moisture test to check if it really needs to be replaced.



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[imranbajwa]

I've just had my 11/2018 290 in for it 3rd service (£189) I've also been hit with a potential big bill...

Air Conditioning Inoperative. Fault stored for low gas pressure, requires air con service £139.00 VAT Inc.

Brake fluid change due £69.00 VAT Inc.

Coolant level was low, found leak from waterpump and thermostat area, will need further investigation - Requires rebooked.

Front diff oil change due - due every 3 years £98.61 VAT Inc.

NSR Tyre - Cut in tyre, down to cords - Only continentals available from supplier. £153.22 VAT Inc.

Rear pads - 20% life left - Discs lipped. £329.00 VAT Inc.

Not bad for a 3 year old car with only 25k on it

I'm sure the diff oil was due at 4 years? I have a matching spare tyre with 4mm on it so I will be putting that on and as for the brakes I'll be buying parts myself and have a local garage doing them!

The dreaded water pump issue was previously investigated during last service but no issue found. I've only ever topped it a little once.

A little miffed at it all.











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I've been quoted £160 ish for a diff oil service with the haldex pump removed and the gauze filter cleaned. If the pump is not cleaned or checked everytime you get a differential oil service then it will clog up and kill the pump

 

[Peller]

Update:

The car is back in for the water pump investigation. No fluid has been lost since the service. Hopefully just a pressure test and all will be good. Never had warnings or need to top up.

As for the tyre, I popped into my local fitter where we take our vans and after inspection to the 'cut to the cord' was only a little tear on the thick part of tread? Found a screw in it but was repaired for £15!

As for the corroded brake discs... I went to a garage and the discs were more than okay! The pads were low so replaced with Brembo (ECP with their permanent discount) and checked the brake fluid. £84 all in.

On the upside, the dealer has given me a lovely desire red Cupra Leon Mk4 as a courtesy car.



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[Peller]

Update the update!

I had the water pump housing replaced for free (2 months out of warranty) The dealer was also kind enough to waive the cost of the brake fluid change whilst in.

The only thing needed is an Air Con recharge. This is a full story in itself! To put it simple, one day I pressed the button and heard an almighty hiss. The dealer has done everything but the original problem of the AC!