Safety campaign 93w4 (2023 Born)

[nunofduarte]

Anyone else received an email from Cupra warning about a new safety campaign (recall)?

The email is in Portuguese, but I got your back and translated it for you:

Through this email, we inform you that we are carrying out a workshop recall campaign for safety reasons in vehicles equipped with a certain type of high-voltage battery.
Your vehicle, with the identification number indicated above, is covered by safety campaign 93W4. Please note that your vehicle is covered by this new campaign 93W4, even if campaign 93S4 has already been carried out previously.
In Born model vehicles equipped with high-voltage batteries from a specific supplier, it is suspected that some high-voltage battery components may not meet our high quality standards.
With a high state of charge, overheating may occur inside the high-voltage battery. Consequently, there is a risk of fire, which can cause serious or even fatal injuries to people inside and outside the vehicle, as well as significant material damage. Therefore...

So basically they advise me not to charge above 80% (something I only do before I travel).

The email arrived yesterday while the car was at the dealership. When I got there today to get the car I asked about this and they said the "Brand" would contact me when they have a solution.

I am the only one in this boat?

 

[James_R]

The brand will be forcing the implementation of "battery care mode" to prevent users from charging above 80%. Once the solution (probably an internal battery repair) is confirmed, they'll book affected vehicles into dealers.