Sudden Resetting/Loss of Trip Mileage and Clock

Loadmaster748

Roll on summer.....
Aug 2, 2019
304
126
Surrey, UK
For some unknown and random reason, I noticed this morning that the clock and odo (trip) meter readings had reset themselves.

Not a major problem, but what might have caused that? Incidentally, when I reset the time it went to BST, not local time. Should it not have gone to local time?

And one more thing in the weird world of the Ateca - since new in July 2020 the total mileage has never shown whilst the engine is running, only appeared when the car was turned off and the VC does it's thing. Now, a couple of weeks ago, it started to appear as I presume it should, when the car is running. This happened at around the time that the AA (VAG specialist) sorted out my EPC warning ight - coincidence or maybe not after he delved into any errors he was reading during the fix?
 

Tell

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For some unknown and random reason, I noticed this morning that the clock and odo (trip) meter readings had reset themselves.

Not a major problem, but what might have caused that? Incidentally, when I reset the time it went to BST, not local time. Should it not have gone to local time?

And one more thing in the weird world of the Ateca - since new in July 2020 the total mileage has never shown whilst the engine is running, only appeared when the car was turned off and the VC does it's thing. Now, a couple of weeks ago, it started to appear as I presume it should, when the car is running. This happened at around the time that the AA (VAG specialist) sorted out my EPC warning ight - coincidence or maybe not after he delved into any errors he was reading during the fix?
On your first one if setting the trip back to zero you can accidentally go I to the time setting. Question of getting the long hold correct. Button behind the steering wheel. If your fingers didn't hit that must be some short failure.

There is an auto setting for GMT / BST picked up via the satnav. That probably needs toggling. At one stage Seat were shipping them with auto off on the standard navigation unit. I toggled the Arona one that has the standard navigation back to Auto. It has lept hours sometimes but generally OK. Keeps the car well synched to actual time.

Using AAC does cover up the bottom part of the screen, since I dont use AAC I get to see that. The AA / VAG specialist probably toggled off your drive assist setting which you were on (AAC) so you now see the bottom row. That area gets hijacked by AAC.
 

Loadmaster748

Roll on summer.....
Aug 2, 2019
304
126
Surrey, UK
On your first one if setting the trip back to zero you can accidentally go I to the time setting. Question of getting the long hold correct. Button behind the steering wheel. If your fingers didn't hit that must be some short failure.

There is an auto setting for GMT / BST picked up via the satnav. That probably needs toggling. At one stage Seat were shipping them with auto off on the standard navigation unit. I toggled the Arona one that has the standard navigation back to Auto. It has lept hours sometimes but generally OK. Keeps the car well synched to actual time.

Using AAC does cover up the bottom part of the screen, since I dont use AAC I get to see that. The AA / VAG specialist probably toggled off your drive assist setting which you were on (AAC) so you now see the bottom row. That area gets hijacked by AAC.
No, I didn't reset anything, the clock and trip suddenly appeared this morning on the VC as no miles and 0:02 time. The odo isn't a problem, I just need to figure out how to correct the time manually.
 

Tell

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No, I didn't reset anything, the clock and trip suddenly appeared this morning on the VC as no miles and 0:02 time. The odo isn't a problem, I just need to figure out how to correct the time manually.
Probably an aberration that reset the clock to zero.

Have three pages from the manual. Whether it's analogue or digital the process is different. This covers both. Mine being analogue is the trip button like a digital clocks, yours being a digital display is the thumb wheel.
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20211220_223657.png


What you do to toggle between automatic time selection and manual isn't jumping out of the manual at the minute. That above is the manual method. I need to go over the menu in the car to find that but the above should get you going.
 
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rafletcher

Active Member
Feb 18, 2021
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I‘ve managed to accidentally reset the trip before now, easy enough if you get your hands over the steering wheel buttons. The only issue with time is it doesn’t (and can’t it seems) automatically switch between BST & GMT. I guess the DAB signal will always be GMT and the setting in the MMI for BST just applies a 1 hour offset.
 

Tell

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It uses the time off the GPS rather than DAB. On the analogue cockpit you can fumble the settings as you said and I said. Not sure about that on the digital cockpit. Correcting this is per the post #4.

Auto time set

The missing bit I was looking for in the manual I have photographed below. These screens are common to the pre facelifted whether analogue or digital cockpit. The one that Seat was setting to clock time source to manual rather than GPS. There was suppose to be a firmware bug but I'm sure they fixed it by now. The Arona with the digital cockpit on delivery was on manual source e.g. you set it like an old fashioned clock. I reverted that to source, GPS. No problems. I'd recommend that for the Ateca

Somewhere, a long the line, my Ateca got reverted to manual. Just set that back to GPS. Either way I don't have issues unless I fumble the trip button which I reckon this mistake you can only make with the analogue cockpit since the setting is different for the digital cockpit.

Recommend. Set it to GPS and automatic summer time and you should not have any problems.

Do this:

  1. engine on,
  2. Infotainment menu button,
  3. settings,
  4. time and date,
  5. then click the options.
Bob's your Uncle - no problems.

If you get problems with the time jumping an hour set back to manual and do it that way (keep on automated BST)....

(old grey matter I seem to recall that I once suggested the GPS time package info was different by GPS provider. The later versions use the US, Russian and Chinese satellites as do mobile devices these days. Might be why it gets confused on auto sometimes on specific firmware 🙄, set to Auto, give it a try, if issues revert to manual using the screens)

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20211221_133657.jpg
20211221_133722.jpg
 
Last edited:

Loadmaster748

Roll on summer.....
Aug 2, 2019
304
126
Surrey, UK
It uses the time off the GPS rather than DAB. On the analogue cockpit you can fumble the settings as you said and I said. Not sure about that on the digital cockpit. Correcting this is per the post #4.

Auto time set

The missing bit I was looking for in the manual I have photographed below. These screens are common to the pre facelifted whether analogue or digital cockpit. The one that Seat was setting to clock time source to manual rather than GPS. There was suppose to be a firmware bug but I'm sure they fixed it by now. The Arona with the digital cockpit on delivery was on manual source e.g. you set it like an old fashioned clock. I reverted that to source, GPS. No problems. I'd recommend that for the Ateca

Somewhere, a long the line, my Ateca got reverted to manual. Just set that back to GPS. Either way I don't have issues unless I fumble the trip button which I reckon this mistake you can only make with the analogue cockpit since the setting is different for the digital cockpit.

Recommend. Set it to GPS and automatic summer time and you should not have any problems.

Do this:

  1. engine on,
  2. Infotainment menu button,
  3. settings,
  4. time and date,
  5. then click the options.
Bob's your Uncle - no problems.

If you get problems with the time jumping an hour set back to manual and do it that way (keep on automated BST)....

(old grey matter I seem to recall that I once suggested the GPS time package info was different by GPS provider. The later versions use the US, Russian and Chinese satellites as do mobile devices these days. Might be why it gets confused on auto sometimes on specific firmware 🙄, set to Auto, give it a try, if issues revert to manual using the screens)

View attachment 28870 View attachment 28871 View attachment 28872 View attachment 28873
Thanks Tell, I sorted it out that way. Cheers.
 
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Tell

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Thanks Tell, I sorted it out that way. Cheers.
Saves putting the time in if taken by GPS... not too sure how mine got reverted back to manual... I will check how the Arona got left when we take it out (I know I put it on GPS since it was delivered on manual, same mib2 standard unit as yours). It's designed to be set to take the time off GPS so it doesn't gain or loose time but if in doubt flick it back to manual once the time is shown as correct. You would only do that if the GPS hour skip issue occurred which dates back a few years which I'd think they had fixed in software releases by now.

Taking the car abroad you use the GMT +/- you don't touch the time set. Chance would be a fine thing.
 
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