Warranty/Roadside assistance question

[Dave Beedham]

Hi I'm driving my second Arona and I love them, however I have a question. The dealership I bought my Arona through has lost it's franchise with Seat, I have a service agreement with the company which will continue but they say that the Roadside assistance will no longer be provided as this was via seat. As the car is 22 months old does Seat provide Roadside assistance for the 3 year warranty period. Thanks

 

[Bahnstormer_vRS]

Surely your Warranty, Sevice Agreement and Roadside Recovery is with Seat, not a nominated dealer.

As such you will / should be able to get your car serviced, repaired (while under Warranty) by any dealer Nationwide, and Roadside Recovery provided also Nationwide.

Last I heard Seat, and other VAG brands, used The AA for Roadside stuff.

Guy

Sent from my Galaxy S25 Ultra using Tapatalk

 

[James_R]

If the vehicle was brand new at purchase then it's the brand (Seat) that covers your warranty/roadside assistance for the duration of the policy.

You can have the vehicle repaired by any Seat dealership.

Depending on how the service plan was set up, you can usually use the dealer you bought it or an alternative providing they use the same authorisation system.

 

[Tell]

After that three years you can buy a service plan online from Seat and have road side assistance thrown in. The website likes to confuse as to whether you need the warranty level for road side assistance but a quick question to a Seat dealer, least mine says it's in. Covers abroad as well but you'll need to change your dealer to a Seat one unless James tells me otherwise. Looking ahead beyond the three years.

The free roadside assistance is quite cost effective compared with taking it out separately. Seat also had one (use too ?) where you had to book your service online to get the free road side assistance thrown in. My dealer doesnt work that way. Throws it in. Think its just a submission they make to get the service money so the system auto renews the breakdown cover. You get given a plastic tab with the breakdown number on. Next customer...