MIB3 - Connect to WiFi - Remove Previous Owner

[tommys]

Hi All,

My wife recently picked a used 2021 Seat Arona.
The infotainment unit is in a guest user profile and is set to maximum privacy.

I can't add a new WiFI network, as there is no find button.
I can't remove the previous user, I can't switch to the previous user, I can't switch off maximum privacy, without connecting to WiFi.
I tried restoring factory settings, but that didn't work. It reset the radio presets, but the previous user is still there.

Can anyone provide guidance on how to connect to WiFi and remove the previous owner, please?

Some images below.

 

[Glosphil]

If bought from a main dealer they should have removed previous owner.

 

[tommys]

If bought from a main dealer they should have removed previous owner.

Yes, unfortunately it was bought from an independent dealer.

 

[Glosphil]

Pity. Both my Skoda & Seat + my wife's Skoda were bought from main dealers & the infotainment systems had been 'wiped'