Jan 31, 2025
2
1
Hi All.

I'm looking for some advice please.

At the end of January 2025, I bought a 2024 Cupra Leon 1.5TSI V1 with a manual gearbox.

The car only has 2K miles on it. Within about 3 weeks of bringing the car home, it started crunching into 2nd gear, no matter how you try to shift.

I took it straight to my local Cupra dealer and asked if they could have a look for me. They took it for one test drive and told me it was a characteristic of the gearbox oil being thick when cold. They advised I carry on driving, but bring it back if it continued in the warmer weather for them to have a more thorough investigation.

So I did exactly that. I waited until the weather was 20⁰C+ and it still crunches into second. I took it back, and again they just drove it for about 10mins and told me it's because of the cold gearbox oil.

I'm getting frustrated now, because 20⁰C is not cold for a car, and the crunch does not improve even after several hours of continuous driving, but they keep telling me the same thing.

I've reached out now to the Cupra dealer that I actually bought the car from. I sent them an email explaining the issue, which I never heard back about. I called them to follow up and now they are avoiding my calls.

Does anyone else have a manual gearbox? And can you tell me if yours does the same, please? It's a very harsh crunch which you can both feel and hear.

My next option is central Cupra customer services.

Thank you!
 
Whilst not Cupra brand, this is my second MK4 1.5 manual and had no such issues with either (plus a MK3.5 I had before the MK4's).
 
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Whilst not Cupra brand, this is my second MK4 1.5 manual and had no such issues with either (plus a MK3.5 I had before the MK4's).
Thanks for the reply.
As far as I know they have identical gearboxes, so just confirms that Cupra are refusing to acknowledge the problem.
Very disappointed with the Customer Service so far.
 
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Hi MattGST21
I've got a V1 2025 Cupra Leon with the manual box as well.
I've had problems with it as well from the beginning (stuck gears on two occasions, faulty cable assembly) but even with these problems
the gearbox never crunched.
I suspect the dealer doesn't care or they are ignorant, what they told you is stupid especial at 20C.
I drive my car regularly at temperatures lower than that (4-5 C) and never had any problems, or with any other car in that matter
Go to another dealer
Hope you fix the problem and enjoy your car