Hi all, hoping someone can help. My power tailgate hit the garage ceiling while opening (low clearance) and stopped halfway due to obstacle detection. Since then it won't open/close fully.
I tried the manual recalibration: opened it fully by hand, then held the close button — but I get no confirmation beep at all. A single short press does make a sound but doesn't close the tailgate fully. The only way I can get it to close is by manually lowering it to its old position first, then pressing the button.
I've attached a video showing the behavior. Any ideas on what's causing this or how to properly reset the calibration? Thanks in advance.Video
I tried the manual recalibration: opened it fully by hand, then held the close button — but I get no confirmation beep at all. A single short press does make a sound but doesn't close the tailgate fully. The only way I can get it to close is by manually lowering it to its old position first, then pressing the button.
I've attached a video showing the behavior. Any ideas on what's causing this or how to properly reset the calibration? Thanks in advance.Video
