Big delays on Raval deliveries in UK

[MarkHa]

I just received an email confirming my car is on the RCC Prestige (boat I mentioned departing Barcelona a few days ago) it's due to dock at Sheerness this morning, unsure if it will offload all cars there or head up to Grimsby then Tyne as VAG boats often do.

I have notice today from my dealer that my Extreme car is now in the UK. The dealer said it can take up to 2 weeks to be delivered to them. I ordered the car in May although I believe there was a delay due to a software update.

 

[jezyg]

No UWB.
The CUPRA Raval uses a mobile digital key with NFC and Ultra-Wideband (UWB) technology so you can lock, unlock, and start your car using a compatible smartphone or wearable. [1, 2]

How It Works

• • Phone as a Key: Your mobile device replaces the traditional physical key fob.
  • NFC & UWB Tech: Near Field Communication (NFC) lets you tap to open the car, while UWB allows hands-free proximity access and extra security.

I have the digital key in my wallet but will not unlock unless I press unlock in the app. My wife's phone with UWB and NFC works fine though.

 

[RPGWiZaRD]

I have the digital key in my wallet but will not unlock unless I press unlock in the app. My wife's phone with UWB and NFC works fine though.

Have you added the digital key to Samsung Wallet or Google Wallet though? As thats probably how the NFC option works. Maybe NFC works only with Samsung Wallet rn or vice versa for example, idk.

 

[jezyg]

Have you added the digital key to Samsung Wallet or Google Wallet though? As thats probably how the NFC option works. Maybe NFC works only with Samsung Wallet rn or vice versa for example, idk.

Yes, I have and Samsung wallet says NFC and BLE. My wife's said NFC, BLE and UWB and fully worked.

 

[RPGWiZaRD]

Yes, I have and Samsung wallet says NFC and BLE. My wife's said NFC, BLE and UWB and fully worked.

Maybe stupid question but did you actually just tap with your finger on the spot on the handle meanwhile keeping phone close?

 

[Tell]

If this was addressed to me I don't have this problem as I'm single and doubt it changes anytime soon. Wouldn't dare to let anyone else but myself drive this beauty!

More a general point but perhaps Cupra see them as singledom cars hence they have unbundled the cost . Coupledom you always carry each others, no longer the spare. It's Kessy thing so you just have them stuffed in your bag together so you grab the handles of each others. Seat was mean with the Arona that a live Kessy is only on the drivers side. Ateca both. Getting back to the car to sit in as a passenger wasn't seen as a design feature .

 

[jezyg]

Maybe stupid question but did you actually just tap with your finger on the spot on the handle meanwhile keeping phone close?

Yep, on the Raval you push the front of the handled to open and tap tap back section to close. Which worked fine on my wife's phone with UWB but nothing on mine.

 

[Stebb]

Have you added the digital key to Samsung Wallet or Google Wallet though? As thats probably how the NFC option works. Maybe NFC works only with Samsung Wallet rn or vice versa for example, idk.

Yes, its added to the Samsung Wallet.

Driving this afternoon however, a couple of times a message popped up that the phone was Not Compatible. It didn't say what it wasn't compatible with and Google Maps/Android Auto kept going.

The car has asked I confirm who I am at each restart so far (only one user), which may become annoying!

 

[alanjs]

More a general point but perhaps Cupra see them as singledom cars hence they have unbundled the cost . Coupledom you always carry each others, no longer the spare. It's Kessy thing so you just have them stuffed in your bag together so you grab the handles of each others. Seat was mean with the Arona that a live Kessy is only on the drivers side. Ateca both. Getting back to the car to sit in as a passenger wasn't seen as a design feature .

Cupra have done the same thing with the new Born, which is promoted as a family hatch, so it looks like a general trend. If you want a second key with the Born it'll cost you £180.00 up front, double the Raval price!

 

[Ju.]

If you look on the Raval price list (uk version) the origin comes with 2 physical keys rather than 1, I guess thats because it doesnt have the kessy options of the higher spec models.

I assume Cupra view the move to smart entry rather than by a key as the norm going forward and so one key is deemed as a default backup?