Hmm will give them a ring, I was wandering if they were talking guff, thanksUntrue - I literally have paid and documentation - ring Cupra Crewe and get it sorted - sure where ever you buy will be valid anywhere
Hmm will give them a ring, I was wandering if they were talking guff, thanksUntrue - I literally have paid and documentation - ring Cupra Crewe and get it sorted - sure where ever you buy will be valid anywhere
Ive just rang them and its all sorted, thank you again for this, my local dealer wasnt interested at all but the lady at crewe was so helpful and professional your very lucky if they are your local dealerHmm will give them a ring, I was wandering if they were talking guff, thanks
That is good to hear for sure - only time I have dealt with them to get service plan but really good as you sayIve just rang them and its all sorted, thank you again for this, my local dealer wasnt interested at all but the lady at crewe was so helpful and professional your very lucky if they are your local dealer
Just an update on the CupraCare, my payments didn’t go through so after multiple attempts to get called back the manager from Crewe said as it’s a lease car it won’t work so if anyone’s paid for it might be worth checking it’s still active against the car as mine got cancelledThat is good to hear for sure - only time I have dealt with them to get service plan but really good as you say
I had similar last year and although the garage repetitively said they would and had posted I never received them, in the end I was passing listers in Coventry (not a garage that I’ve ever used) and asked them if they had any mats in stock, to my amazement they said yes they brought out a large box with the correct cupra mats and the most amazing first aid kit you’ve ever seen, I asked the price and was told Free, top marks listers!I picked up my VZ2 from main dealer in Southampton in March 23 and got told the car mats were part of the deal but they just didn't arrive with the car and they are on back order. She also said there were quite a number of people ahead of me on her list and that she would be in contact if/when they arrive although to be fair she did offer to give me around £50 towards buying my own if I wanted, but figured I would hold out as I wanted the official Cupra mats and had already paid for them as part of the original spec. Knowing that you get what you pay for, I paid for a cheap 'make do' fitted set so the carpets didnt get ruined while I waited, but they started to wear out quickly. Needless to say, the official mats never did arrive and I have just sold the car. I pick up a 24 plate VZ2 in March 24 and am willing to bet they also don't have them on handover. If so, my plan is to see if the cars in the showroom have any at the time and demand those are provided on the basis I will probably never get them if I agree to wait again.
The luxury Cupra mats don't half get filthy, I was lucky enough that the nice salesman at Johnsons Cupra Liverpool threw in a set as he said he hates to sell such a nice car with no mats. I purchased a set of rubber mats that will go in November to February every year I think. I'd hoovered the Cupra mats every week and washed them twice in the first month.