Dealer says my Mk4 Leon can't have Full Link

[duartes_98]

Hello everyone,

I'm from Portugal and bought a first batch Mk4 Leon ST FR in 2020 on a promotional campaign, it's a 2.0 TDI.

Initially they told me I could buy it later but in 2021 when I tried to purchase Full Link the dealer said it wasn't available.

A few weeks ago on a visit to the dealer they told me that I could purchase it and so I did, unfortunately after a bunch of visits to the dealer no one could get it installed...

Has anyone had this problem?

Many thanks

 

[H Rafiq]

Probably not related, but the dealer said the same to me about Full Link in my mk3 Leon 2015. They couldn’t install it.

 

[llinasenc]

Hello everyone,

I'm from Portugal and bought a first batch Mk4 Leon ST FR in 2020 on a promotional campaign, it's a 2.0 TDI.

Initially they told me I could buy it later but in 2021 when I tried to purchase Full Link the dealer said it wasn't available.

A few weeks ago on a visit to the dealer they told me that I could purchase it and so I did, unfortunately after a bunch of visits to the dealer no one could get it installed...

Has anyone had this problem?

Many thanks

Well, do you know which software version does your infotainment have? Probably 1672, the same as my Leon had when I bought it in sep 2020.
After an upgrade to 1709, that full link was enabled, but previous version didn't have such capability.

Now, my infotainment has software version 1996, and after every software upgrade, that the infotainment has improved.

Enviado desde mi Redmi Note 9 Pro mediante Tapatalk

 

[duartes_98]

Well, do you know which software version does your infotainment have? Probably 1672, the same as my Leon had when I bought it in sep 2020.
After an upgrade to 1709, that full link was enabled, but previous version didn't have such capability.

Now, my infotainment has software version 1996, and after every software upgrade, that the infotainment has improved.

Enviado desde mi Redmi Note 9 Pro mediante Tapatalk

It’s weird because the software version on mine is 1940 :/

 

[llinasenc]

It’s weird because the software version on mine is 1940 :/

Then, when yours was updated the dealer didn't activate the full link, same happened to me, and a guy with obd activate it, and voilà, working. Let me see if I have the pics or the exact option to be activated, but sure it can be done.

Enviado desde mi Redmi Note 9 Pro mediante Tapatalk

 

[duartes_98]

Did you go to the dealer to activate it or just a local mechanic?