Hi chaps,
embarrassed to ask on my hifi forums, if I could ask on here instead: I think it would be friendlier tbh!
Ok I don't understand the basics of an electricity bill. I have an elderly (97) bedbound friend, lives alone (carers drop in), whom I try my hardest to help in any way: electric bills though, & well I've never understood them (I just pay DD, basically, so I don't need to look).
The thing I find impossible to understand, is that I have an "account "balance". With my BT phone bill I pay for my useage- I'm never informed that I have an "account balance": so why do I for my electric Co?
Secondly, is that this figure seems to vary, not by a little, but varies wildly.
Thirdly are the two finance words ascociated/ always used: "debit" & "credit". These words do not compute with me.
Fourth: is whether this figure, if in debit, means that I'm liable at that point intime, to owe the electricity Co this sum.
Fifth: is this estimated & actual readings. Why there's two: I mean if I use something, water for eg, it isn't complicated by having an "account figure", nor further complicated by having two avenue methods of useage. If I use a gallon of water... I'm billed for it. I use 2 gallons next month... I'm billed for it. Why this massively complicated totally different electricity situation?? Their both utilities Co's after all.
Lastly Sixth: is why when I do enter a meter reading (online), which I do almost always, am I billed the -same- figure each month?? A same figure, would imply to me, that a similar ammount of useage is being denoted that I have used. And that in turn, implies an estimation. Are my numbers I type in, being acknowledged??.... or ignored??
I am absolutely lost, exhausted trying to understand. I've tried to ask my electric Co a few times, but I'm bombarded with finance terms & just cannot understand anyone ( I even ask if they could kindly explain as slowly as possible, as if I was a child, & I still can't understand). I'm trying to help my old friend.
If anyone can help. Thanks, Zoot
embarrassed to ask on my hifi forums, if I could ask on here instead: I think it would be friendlier tbh!
Ok I don't understand the basics of an electricity bill. I have an elderly (97) bedbound friend, lives alone (carers drop in), whom I try my hardest to help in any way: electric bills though, & well I've never understood them (I just pay DD, basically, so I don't need to look).
The thing I find impossible to understand, is that I have an "account "balance". With my BT phone bill I pay for my useage- I'm never informed that I have an "account balance": so why do I for my electric Co?
Secondly, is that this figure seems to vary, not by a little, but varies wildly.
Thirdly are the two finance words ascociated/ always used: "debit" & "credit". These words do not compute with me.
Fourth: is whether this figure, if in debit, means that I'm liable at that point intime, to owe the electricity Co this sum.
Fifth: is this estimated & actual readings. Why there's two: I mean if I use something, water for eg, it isn't complicated by having an "account figure", nor further complicated by having two avenue methods of useage. If I use a gallon of water... I'm billed for it. I use 2 gallons next month... I'm billed for it. Why this massively complicated totally different electricity situation?? Their both utilities Co's after all.
Lastly Sixth: is why when I do enter a meter reading (online), which I do almost always, am I billed the -same- figure each month?? A same figure, would imply to me, that a similar ammount of useage is being denoted that I have used. And that in turn, implies an estimation. Are my numbers I type in, being acknowledged??.... or ignored??
I am absolutely lost, exhausted trying to understand. I've tried to ask my electric Co a few times, but I'm bombarded with finance terms & just cannot understand anyone ( I even ask if they could kindly explain as slowly as possible, as if I was a child, & I still can't understand). I'm trying to help my old friend.
If anyone can help. Thanks, Zoot
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