Last month i paid £250 to jtc600 Sheffield for booking a used car. However, before going to view the car, i noticed that there was wrong information in the car advertisement. Therefore, i email and called the dealer to cancel the booking due to the car is not up to my expectation.
The dealer agreed to refund me and he said would take about 3 days for account department to proceed to the deposit refund.
After a week, i still not receive any update from the dealer.
I called him to follow up the status and he said would check with account and update me. but, i also never receive the update. i called for second follow up and he keep saying there is still some paperwork and the logbook would post to me and i have to return it to get a deposit. I really have no idea why they prepared the logbook for me and i not even agree to buy the car and sign on the logbook.
what should i do now?
I have few questions in my mind.
1. How the logbook changed to my name since i never agreed to buy the car and sign on the logbook.
2. The logbook is under my name now. would i get trouble if any things happen to the car? i need to responsible to the car?
3. how do i make sure the dealer cancelled my name from the logbook and deleted me in the record as registered keeper?
4. if they still not refund my deposit after i return the logbook, what should i do?
There are some distance from my house to their office (4 hours travel).
Please
help me by giving some advice. Thank you