Rear washing jet not working

TheRookie

Active Member
Feb 9, 2015
67
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On recent MOT they've noticed that the rear washing jet doesn't work and suggested replacing the nozzle.
I did that (10 seconds job, really) but the water still doesn't flow.
The motor can be heard whining, so I guess it is operating. The front washers work fine.

There is no water escaping in the boot or under the car and mechanic told me that there is a possibility that the pipe somehow got jammed in the rear trim.

How do I remove the rear hatch trim to check?
 

vw.man

Active Member
Apr 17, 2020
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20
Interestingly I have exactly the same problem, but I've never got round to fixing it. The pump works fine - water flows from it freely; like you I've changed the nozzle but that made no difference. I haven't got round to looking into it further.

I expect the trim is held on by a combination of push clips and screws, probably screws near the grab handle. Have a look here:

Catcar trim information

Let me know how you get on!
 
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TheRookie

Active Member
Feb 9, 2015
67
5
Interestingly I have exactly the same problem, but I've never got round to fixing it. The pump works fine - water flows from it freely; like you I've changed the nozzle but that made no difference. I haven't got round to looking into it further.

I expect the trim is held on by a combination of push clips and screws, probably screws near the grab handle. Have a look here:

Catcar trim information

Let me know how you get on!
Thank you for your response, much appreciated!
Spoke yesterday with SEAT and they advised to take it to the dealership to diagnose and rectify the issue.
My car is on All-In plan so they've said that the diagnostics will be covered by SEAT anyway.
Scheduled a visit to them on 11th of April, will report on the outcome.
 

TheRookie

Active Member
Feb 9, 2015
67
5
Update: took the car to SEAT, they've ran a diagnostics and told me that they need to replace the pump and wiring.
Apparently, on some Toledos there is a secondary pump next to rear wiper mechanism and that has seized (never knew there is such thing as a secondary pump!)
Cost of parts - around 300 quid. Plus labour at 115ph.
No charge to me - my car is under All-In warranty, so VW UK would have to cough up for parts and labour (they've already authorised it).
Rebooked in three weeks (they didn't have parts in stock), so hopefully it'll all be sorted then.
 
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vw.man

Active Member
Apr 17, 2020
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Hi, thanks for the update, that's really interesting.

I don't think there is such a thing as a secondary pump, though I'm happy to learn! I've had a good look at Catcar and there isn't a secondary pump listed - just the main pump which has outlets for the front and rear washers. I know that sometimes VW systems describe things in an odd way, e.g. a clutch is a "coupling", so maybe it's to do with our pumps having 2 outlets - a primary and a secondary?

Perhaps you could get the part number when the work is done and post it here please? That would be really useful.

Do you know what the wiring problem is? Maybe a broken wire where it goes from the body to the hatch?

Hope they sort it out for you, fingers crossed.
 
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TheRookie

Active Member
Feb 9, 2015
67
5
Hi, thanks for the update, that's really interesting.

I don't think there is such a thing as a secondary pump, though I'm happy to learn! I've had a good look at Catcar and there isn't a secondary pump listed - just the main pump which has outlets for the front and rear washers. I know that sometimes VW systems describe things in an odd way, e.g. a clutch is a "coupling", so maybe it's to do with our pumps having 2 outlets - a primary and a secondary?

Perhaps you could get the part number when the work is done and post it here please? That would be really useful.

Do you know what the wiring problem is? Maybe a broken wire where it goes from the body to the hatch?

Hope they sort it out for you, fingers crossed.
I actually did question them about the wiring - according to them, they have to get it replaced every time the pump is changed as there could be a corrosion, which may lead to remedial work in the future.
As to secondary pump, they were adamant that it is sitting in the same area where the rear wiper's motor is. It sounds strange to me as well, as I've never seen anything like that before.

TBH, if someone told me this story while asking me for a payment, I would think they were taking the proverbial.
But since this is VWFS problem, I can't care less.
As to part numbers, once I get the worksheet (I have to sign it so that VWFS will pay them) I'll list the p/n here.
 
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Tell

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I've had the connection just drop off in Fiats years ago you saw the water streaming out but nowadays such pipes are hidden in the panels. One was at the back, the other in the engine body. Motor running no water. Fairly common in those days. You also get sediment and sludge in wash water if you put the wrong stuff in... not that you would. That jams inside the propellor. Had some old bottles inherented from my brother which he'd bought from Lidl / Aldi etc with sludge forming before it was used. Read about it and thought yep.

Suspect you will be getting completely new parts since that's how they work, charged up to warranty.
 

TheRookie

Active Member
Feb 9, 2015
67
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All is done now, took them about 2 hours to fix the car.
Interestingly, they didn't let me see or even sign the worksheet, just said that this is not for me and it'll go straight to VW UK.
So I've got no idea on what was actually done.
 
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TheRookie

Active Member
Feb 9, 2015
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Pipe dropped off or gunge in the system. Perhaps they maxed out the work for payment under warranty :unsure:.
Not sure if it is dropped off as there were no leaks. Buy yeah, it is strange that they didn't let me see the worksheet - usually they are quite open about it
 

vw.man

Active Member
Apr 17, 2020
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Glad you got the car fixed and at no cost to you; that's a good outcome. Shame they didn't share with you what was done! I guess I'll be taking my hatch lining off to find this mysterious secondary pump - fingers crossed.
 
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TheRookie

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Feb 9, 2015
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TBH, I am not quite sure now that the secondary pump is actually a thing!
No one ever heard of it, neither here nor on Briskoda (after all, the Toledo is rebadged Skoda Rapid).
And they refused to tell me what was done, so something is a bit, to say it mildly, strange.

At least the car is fine now, which is a good outcome.
 
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Tell

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More like the pipe dropped off or a blockage. Some people washout the filter bottle area buy hose pipeing it out. Modern design has a drop in filter that comes out on the filter cap to catch sludge. You can get decomposition in the top up filler of preprepared fluid. I've seen that.
 

vw.man

Active Member
Apr 17, 2020
50
20
TBH, I am not quite sure now that the secondary pump is actually a thing!
No one ever heard of it, neither here nor on Briskoda (after all, the Toledo is rebadged Skoda Rapid).
And they refused to tell me what was done, so something is a bit, to say it mildly, strange.

At least the car is fine now, which is a good outcome.
Well, fuelled by your success with the dealer I decided to have a look at my washer this afternoon. It was a quick fix.

As you may know, loads of VAG cars have rear wiper motors with the washer fluid going right through the motor in a narrow pipe. A recipe for disaster when they leak obviously, but the pipe is also prone to blockage. Mine was completely blocked, as was the little black plastic thingie that takes the water feed from the incoming flexi pipe into the motor. Cleaned up both of them and hey presto! A working washer.

I can confirm that there were no sightings of a secondary pump, and the only sound when the washer operated was from the pump at the front of the car.

Total job took 1.5 hours. Pics to follow.

Martin
 
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vw.man

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Apr 17, 2020
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2481.jpg
 
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