Hello all!
Quick version: What's the best way to report a navigation problem to Seat? It's a "should prefer this road instead of this one" kind of problem. Bonus points if I can report it in the UK, so they will take the report in English.
Long version: This spring, I rented a Cupra Born on a trip to Germany. The built-in navigation mostly worked well, but it did have one problem. When I was on a certain side of town, and asked for directions back to my hotel, it sent me down a gravel road. There was a parallel city street that it should have preferred instead. It was repeatable - it would pick the gravel road consistently whenever I asked for navigation from that side of town. I learned to ignore it and take the city street.
I took pictures of all the "about" screens on the nav, so I know what version of the software, maps, etc were installed. I don't have the car anymore.
I'd prefer to report it somewhere in the UK, as then I can write the report in English. I can report it in German but I'm not nearly as good at it.
Thanks!
Quick version: What's the best way to report a navigation problem to Seat? It's a "should prefer this road instead of this one" kind of problem. Bonus points if I can report it in the UK, so they will take the report in English.
Long version: This spring, I rented a Cupra Born on a trip to Germany. The built-in navigation mostly worked well, but it did have one problem. When I was on a certain side of town, and asked for directions back to my hotel, it sent me down a gravel road. There was a parallel city street that it should have preferred instead. It was repeatable - it would pick the gravel road consistently whenever I asked for navigation from that side of town. I learned to ignore it and take the city street.
I took pictures of all the "about" screens on the nav, so I know what version of the software, maps, etc were installed. I don't have the car anymore.
I'd prefer to report it somewhere in the UK, as then I can write the report in English. I can report it in German but I'm not nearly as good at it.
Thanks!
