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Do you mean a "Service Campaign" which is different to a Recall? That basically means they've found a possible issue which is not safety related. I'm not sure why Seat Emergency Service are involved though?
This is the second one first one was last month, was they found some issue with engine which needed to be upgraded with different parts they made me sign a two page paper permission for them to carry the service recall asked the car for all day give them the car 9am and it was only ready at 16:00, and now got this call again I called and they say engine control unit and I must bring the vehicle to them
this sounds like the infamous vw dieselgatewhat's the engine in your car?